Owners Manual
Table Of Contents
- About Your System
- Accessing System Features During Startup
- Front-Panel Features and Indicators
- LCD Panel Features
- Hard-Drive Indicator Patterns for RAID
- Back Panel Features and Indicators
- Power Indicator Codes
- NIC Indicator Codes
- LCD Status Messages
- System Messages
- Warning Messages
- Diagnostics Messages
- Alert Messages
- Other Information You May Need
- Using the System Setup Program and UEFI Boot Manager
- Installing System Components
- Recommended Tools
- Inside the System
- Front Bezel (Optional)
- Information Tag
- Opening and Closing the System
- Hard Drives
- Power Supplies
- Internal SD Module
- Internal SD Flash Card
- Internal USB Memory Key
- Internal USB Cable
- Integrated Dell Remote Access Controller 6 (iDRAC6) Enterprise Card (Optional)
- VFlash Media (Optional)
- NIC Hardware Key
- Cooling Shroud
- Cooling Fans
- Optical Drive
- Integrated Storage Controller Card
- RAID Battery
- Cable Routing
- Expansion Cards and Expansion-Card Risers
- Expansion Card Installation Guidelines
- Installing an Expansion Card
- Removing an Expansion Card
- Removing Expansion-Card Riser 1
- Replacing Expansion-Card Riser 1
- Removing Expansion-Card Riser 2
- Replacing Expansion-Card Riser 2
- Removing Expansion-Card Riser 2 From the Expansion-Card Bracket
- Replacing the Riser 2 Board on the Expansion-Card Bracket
- System Memory
- Processors
- System Battery
- Control Panel Assembly
- SAS Backplane (Service Only Procedure)
- System Board
- Troubleshooting Your System
- Safety First-For You and Your System
- Troubleshooting System Startup Failure
- Troubleshooting External Connections
- Troubleshooting the Video Subsystem
- Troubleshooting a USB Device
- Troubleshooting a Serial I/O Device
- Troubleshooting a NIC
- Troubleshooting a Wet System
- Troubleshooting a Damaged System
- Troubleshooting the System Battery
- Troubleshooting Power Supplies
- Troubleshooting System Cooling Problems
- Troubleshooting a Fan
- Troubleshooting System Memory
- Troubleshooting an Internal SD Card
- Troubleshooting an Internal USB Memory Key
- Troubleshooting an Optical Drive
- Troubleshooting a Hard Drive
- Troubleshooting a Storage Controller
- Troubleshooting Expansion Cards
- Troubleshooting the Processor
- Running the System Diagnostics
- Jumpers and Connectors
- Getting Help
- Index
158 Troubleshooting Your System
4
Ensure that the appropriate drivers are installed and the protocols are
bound. See the NIC's documentation.
5
Enter the System Setup program and confirm that the NIC ports are
enabled. See "Integrated Devices Screen" on page 64.
6
Ensure that the NICs, hubs, and switches on the network are all set to the
same data transmission speed and duplex. See the documentation for each
network device.
7
Ensure that all network cables are of the proper type and do not exceed the
maximum length.
If all troubleshooting fails, see "Getting Help" on page 189.
Troubleshooting a Wet System
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
2
Open the system. See "Opening the System" on page 83.
3
Disassemble components from the system. See "Installing System
Components" on page 79.
• Cooling shroud
•Hard drives
•SD cards
• USB memory key
• NIC hardware key
• Internal SD Module
• Expansion cards and both expansion-card risers
• Integrated storage controller
• iDRAC6 Enterprise card