Owners Manual
Table Of Contents
- About Your System
- Accessing System Features During Startup
- Front-Panel Features and Indicators
- LCD Panel Features
- Hard-Drive Indicator Patterns for RAID
- Back Panel Features and Indicators
- Power Indicator Codes
- NIC Indicator Codes
- LCD Status Messages
- System Messages
- Warning Messages
- Diagnostics Messages
- Alert Messages
- Other Information You May Need
- Using the System Setup Program and UEFI Boot Manager
- Installing System Components
- Recommended Tools
- Inside the System
- Front Bezel (Optional)
- Information Tag
- Opening and Closing the System
- Hard Drives
- Power Supplies
- Internal SD Module
- Internal SD Flash Card
- Internal USB Memory Key
- Internal USB Cable
- Integrated Dell Remote Access Controller 6 (iDRAC6) Enterprise Card (Optional)
- VFlash Media (Optional)
- NIC Hardware Key
- Cooling Shroud
- Cooling Fans
- Optical Drive
- Integrated Storage Controller Card
- RAID Battery
- Cable Routing
- Expansion Cards and Expansion-Card Risers
- Expansion Card Installation Guidelines
- Installing an Expansion Card
- Removing an Expansion Card
- Removing Expansion-Card Riser 1
- Replacing Expansion-Card Riser 1
- Removing Expansion-Card Riser 2
- Replacing Expansion-Card Riser 2
- Removing Expansion-Card Riser 2 From the Expansion-Card Bracket
- Replacing the Riser 2 Board on the Expansion-Card Bracket
- System Memory
- Processors
- System Battery
- Control Panel Assembly
- SAS Backplane (Service Only Procedure)
- System Board
- Troubleshooting Your System
- Safety First-For You and Your System
- Troubleshooting System Startup Failure
- Troubleshooting External Connections
- Troubleshooting the Video Subsystem
- Troubleshooting a USB Device
- Troubleshooting a Serial I/O Device
- Troubleshooting a NIC
- Troubleshooting a Wet System
- Troubleshooting a Damaged System
- Troubleshooting the System Battery
- Troubleshooting Power Supplies
- Troubleshooting System Cooling Problems
- Troubleshooting a Fan
- Troubleshooting System Memory
- Troubleshooting an Internal SD Card
- Troubleshooting an Internal USB Memory Key
- Troubleshooting an Optical Drive
- Troubleshooting a Hard Drive
- Troubleshooting a Storage Controller
- Troubleshooting Expansion Cards
- Troubleshooting the Processor
- Running the System Diagnostics
- Jumpers and Connectors
- Getting Help
- Index
Running the System Diagnostics 173
5
Running the System Diagnostics
If you experience a problem with your system, run the diagnostics before
calling for technical assistance. The purpose of the diagnostics is to test your
system's hardware without requiring additional equipment or risking data
loss. If you are unable to fix the problem yourself, service and support
personnel can use diagnostics test results to help you solve the problem.
Using Online Diagnostics
To assess a system problem, first use the Online Diagnostics. Online
Diagnostics is a suite of diagnostic programs, or test modules, that include
diagnostic tests on chassis and storage components such as hard drives,
physical memory, communications ports, NICs, CMOS, and more. If you are
unable to identify the problem using the Online Diagnostics, then use the
system diagnostics.
The files required to run online diagnostics for systems running supported
Linux operating systems are available at support.dell.com and on the CDs
that came with your system. For information about using diagnostics, see the
Dell Online Diagnostics User's Guide.
Embedded System Diagnostics Features
The system diagnostics provides a series of menus and options for particular
device groups or devices. The system diagnostics menus and options allow
you to:
• Run tests individually or collectively
• Control the sequence of tests
• Repeat tests
• Display, print, or save test results
• Temporarily suspend testing if an error is detected or terminate testing
when a user-defined error limit is reached
• View help messages that briefly describe each test and its parameters