Dell PowerEdge R520 Owner's Manual Regulatory Model: E19S Series Regulatory Type: E19S001
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2013 Dell Inc. All Rights Reserved.
Contents 1 About Your System......................................................................................................................9 Front-Panel Features And Indicators....................................................................................................................... 9 LCD Panel Features.................................................................................................................................................11 Home Screen..............................
Boot Manager Screen......................................................................................................................................31 UEFI Boot Menu............................................................................................................................................... 32 Embedded System Management............................................................................................................................32 iDRAC Settings Utility....................
Installing The Optical Drive.............................................................................................................................. 57 Cooling Fans............................................................................................................................................................57 Removing A Cooling Fan...................................................................................................................................57 Installing A Cooling Fan...
Installing The Redundant Power Supply Unit Divider...................................................................................... 89 System Battery....................................................................................................................................................... 90 Replacing The System Battery.........................................................................................................................90 Hard-Drive Backplane...............................
Running The Embedded System Diagnostics.................................................................................................111 System Diagnostic Controls........................................................................................................................... 112 6 Jumpers And Connectors...................................................................................................... 113 System Board Jumper Settings..........................................................
1 About Your System Front-Panel Features And Indicators Figure 1. Front-Panel Features and Indicators Figure 2. Front-Panel Features and Indicators for a Software RAID System Item Indicator, Button, or Connector 1 Power-on indicator, power button Icon Description The power-on indicator lights when the system power is on. The power button controls the power supply output to the system.
Item Indicator, Button, or Connector Icon Description Use this button only if directed to do so by qualified support personnel or by the operating system's documentation. 3 System identification button The identification buttons on the front and back panels can be used to locate a particular system within a rack. When one of these buttons is pushed, the LCD panel on the front and the system status indicator on the back flashes blue until one of the buttons is pushed again.
LCD Panel Features The system's LCD panel provides system information and status and error messages to indicate when the system is operating correctly or when the system needs attention. See LCD Error Messages for information about specific error codes. • The LCD backlight lights blue during normal operating conditions and lights amber to indicate an error condition.
Setup Menu NOTE: When you select an option in the Setup menu, you must confirm the option before proceeding to the next action. Option Description iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two separate DNS entries are available. Set error Select SEL to display LCD error messages in a format that matches the IPMI description in the SEL.
Hard-Drive Indicator Patterns Figure 4. Hard-Drive Indicators 1. 2. hard-drive activity indicator (green) hard-drive status indicator (green and amber) NOTE: If the hard drive is in Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side) does not function and remains off.
Back-Panel Features And Indicators Figure 5. Back-Panel Features and Indicators—Redundant Power Supply Unit Chassis Figure 6. Back-Panel Features and Indicators—Non-Redundant Power Supply Unit Chassis Item Indicator, Button, or Connector 1 PCIe expansion card slot 1 Connects a PCI Express expansion card. 2 vFlash media card slot (Optional) Allows you to insert a vFlash media card. 3 iDRAC port (Optional) Dedicated management port for the iDRAC Ports Card.
Item Indicator, Button, or Connector Icon Description the front and the system status indicator on the back blink until one of the buttons is pushed again. Press to toggle the system ID on and off. If the system hangs during POST, press and hold the system ID button for more than five seconds to enter BIOS progress mode. To reset the iDRAC (if not disabled in System Setup) press and hold for more than 15 seconds.
Figure 8. AC Power Supply Status Indicator 1. AC power supply status indicator/handle Figure 9. DC Power Supply Status Indicator 1. DC power supply status indicator Power Indicator Pattern Condition Not lit Power is not connected. Green The handle/LED indicator lights green indicating that a valid power source is connected to the power supply and that the power supply is operational. Flashing amber Indicates a problem with the power supply.
Power Indicator Pattern Condition CAUTION: AC power supplies support both 220 V and 110 V input voltages with the exception of Titanium power supplies, which support only 220 V. When two identical power supplies receive different input voltages, they can output different wattages, and trigger a mismatch. CAUTION: If two power supplies are used, they must be of the same type and have the same maximum output power. CAUTION: Combining AC and DC power supplies is not supported and triggers a mismatch.
Diagnostic Indicator Pattern Condition Green A valid power source is connected to the power supply and the power supply is operational. Other Information You May Need WARNING: See the safety and regulatory information that shipped with your system. Warranty information may be included within this document or as a separate document. • The Getting Started Guide provides an overview of setting up your system, and technical specifications. This document is available online at www.dell.com/support/manuals.
Using The System Setup And Boot Manager 2 System Setup enables you to manage your system hardware and specify BIOS-level options. The following keystrokes provide access to system features during startup: Keystroke Description Enters the System Setup. Enters System Services, which opens the Dell Lifecycle Controller 2 (LC2).
• UEFI boot mode is an enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI) specifications that overlays the system BIOS. You must select the boot mode in the Boot Mode field of the Boot Settings screen of System Setup. Once you specify the boot mode, the system boots in the specified boot mode and you then proceed to install your operating system from that mode.
System Setup Options System Setup Main Screen NOTE: Press to reset the BIOS or UEFI settings to their default settings. Menu Item Description System BIOS This option is used to view and configure BIOS settings. iDRAC Settings This option is used to view and configure iDRAC settings. Device Settings This option is used to view and configure device settings. System BIOS Screen NOTE: The options for System Setup change based on the system configuration.
Menu Item Description System BIOS Version Displays the BIOS version installed on the system. System Service Tag Displays the system Service Tag. System Manufacturer Displays the name of system manufacturer. System Manufacturer Displays the contact information of the system manufacturer. Contact Information Memory Settings Screen Menu Item Description System Memory Size Displays the amount of memory installed in the system. System Memory Type Displays the type of memory installed in the system.
Menu Item Description NOTE: The QPI speed option displays only when both the processors are installed. Alternate RTID (Requestor Transaction ID) Setting Allows you to allocate more RTIDs to the remote socket increasing cache performance between the sockets or work in normal mode for NUMA. By default, the Alternate RTID (Requestor Transaction ID) Setting is set to Disabled. Virtualization Technology Allows you to enable or disable the additional hardware capabilities provided for virtualization.
SATA Settings Screen Menu Item Description Embedded SATA Allows the embedded SATA to be set to Off, ATA, AHCI, or RAID modes. By default, the Embedded SATA option is set to AHCI. Port E Auto enables BIOS support for the device attached to SATA port E. Off disables BIOS support for the device. By default, Port E is set to Auto. Boot Settings Screen Menu Item Description Boot Mode Allows you to set the boot mode of the system.
Menu Item Description Internal SD Card Port Enables or disables the system’s internal SD card port. By default, Internal SD Card Port option is set to On. NOTE: This option is displayed only if IDSDM is installed on the system board. Internal SD Card Redundancy If set to Mirror mode, data is written on both SD cards. If any one of the SD card fails, data is written to the active SD card. Data from this card is copied to the replacement SD card at the next boot.
Menu Item Description NOTE: Only Serial Device 2 can be used for SOL. To use console redirection by SOL, configure the same port address for console redirection and the serial device. Failsafe Baud Rate Displays the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate automatically. This failsafe baud rate is used only if the attempt fails and the value must not be changed. By default, the Failsafe Baud Rate option is set to 115200.
Menu Item Description Memory Operating Voltage Allows you to set the DIMM voltage selection. When set to Auto, the system automatically sets the system voltage to the optimal setting based on the DIMM capacity and the number of DIMMs installed. By default, the Memory Operating Voltage option is set to Auto. Collaborative CPU Performance Control When set to enabled, the CPU power management is controlled by the OS DBPM and the System DBPM (DAPC).
Menu Item Description AC Power Recovery Allows you to set how the system reacts after AC power is restored to the system. By default, the AC Power Recovery option is set to Last. AC Power Recovery Delay Allows you to set how the system supports staggering of power up after AC power is restored to the system. By default, the AC Power Recovery Delay option is set to Immediate.
Assigning A System And/Or Setup Password NOTE: The password jumper enables or disables the System Password and Setup Password features. For more information on the password jumper settings, see System Board Jumper Settings. You can assign a new System Password and/or Setup Password or change an existing System Password and/or Setup Password only when the password jumper setting is enabled and Password Status is Unlocked. If the Password Status is Locked, you cannot change the System Password.
4. In the System Security screen, verify that Password Status is Unlocked. 5. Select System Password, alter or delete the existing system password and press or . 6. Select Setup Password, alter or delete the existing setup password and press or . NOTE: If you change the System and/or Setup password a message prompts you to re-enter the new password. If you delete the System and/or Setup password, a message prompts you to confirm the deletion. 7.
• Add, delete, and arrange boot options. • Access System Setup and BIOS-level boot options without restarting. To enter the Boot Manager: 1. Turn on or restart your system. 2. Press after you see the following message: = UEFI Boot Manager If your operating system begins to load before you press , allow the system to finish booting, and then restart your system and try again. Using The Boot Manager Navigation Keys Key Description Up arrow Moves to the previous field.
UEFI Boot Menu Menu Item Description Select UEFI Boot Option Displays the list of available UEFI boot options (marked with asterisks), select the boot option you wish to use and press . Add Boot Option Adds a new boot option. Delete Boot Option Deletes an existing boot option. Boot From File Sets a one-time boot option not included in the boot option list.
NOTE: When the User Option is set to the default Auto setting, the user option cannot be modified. 3. Set the Maximum Air Exhaust Temperature or the Fan Speed Offset fields. 4. Click Back → Finish → Yes.
Installing System Components 3 Recommended Tools You may need the following items to perform the procedures in this section: • Key to the system keylock • #1 and #2 Phillips screwdrivers • T10 and T15 Torx screwdrivers • Wrist grounding strap connected to ground Following tools are required for assembling cables for a DC power supply unit (PSU), when available: • Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated copper wire • AMP 90871-1 hand-crim
2. 3. 4. keylock front bezel locking hook Removing The Front Bezel 1. Unlock the keylock at the left end of the bezel. 2. Lift the release latch next to the keylock. 3. Rotate the left end of the bezel away from the front panel. 4. Unhook the right end of the bezel and pull the bezel away from the system. Opening And Closing The System WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself.
Figure 12. Opening and Closing the System 1. 2. 3. system cover latch latch release lock Closing The System 1. Lift the latch on the cover. 2. Place the cover onto the chassis and offset the cover slightly back so that it clears the chassis hooks and lays flush on the chassis. 3. Push down the latch to move the cover into the closed position. 4. Rotate the latch release lock in a clockwise direction to secure the cover. 5.
Figure 13. Inside the System—Redundant Power Supply Unit Chassis 1. 2. 3. 4. 5. 6. 7. 8. 9. 38 cooling shroud expansion-card latch power supply (redundant) expansion-card riser 2 expansion card expansion-card latch expansion-card riser 1 heat sink for processor 1 DIMMs (12) 10. 11. 12. 13. 14. 15. 16. 17.
Figure 14. Inside the System—Non-Redundant Power Supply Unit Chassis 1. 2. 3. 4. 5. 6. 7. 8. cooling shroud expansion-card latch power supply (non-redundant) expansion-card riser 2 expansion card expansion-card latch expansion-card riser 1 heat sink for processor 1 9. 10. 11. 12. 13. 14. 15.
Removing The Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. CAUTION: Never operate your system with the cooling shroud removed.
Installing The Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
NOTE: DIMMs in sockets A1 to A6 are assigned to processor 1 and DIMMs in sockets B1 to B6 are assigned to processor 2. Figure 16.
General Memory Module Guidelines This system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration. The following are the recommended guidelines for best performance: • UDIMMs and RDIMMs must not be mixed. • x4 and x8 DRAM based DIMMs can be mixed. For more information, see Mode-Specific Guidelines. • A maximum of two UDIMMs can be populated in a channel. • A maximum of two quad-rank RDIMMs can be populated in a channel.
NOTE: Advanced ECC with mirroring is not supported. Memory Optimized (Independent Channel) Mode This mode supports SDDC only for memory modules that use x4 device width and does not impose any specific slot population requirements. Memory Sparing NOTE: To use memory sparing, this feature must be enabled in the System Setup. In this mode, one rank per channel is reserved as a spare.
System Capacity (in GB) DIMM Size (in GB) Number of DIMMs Organization and Speed DIMM Slot Population 1R x8, 1600 MT/s 10 2 5 1R x8, 1333 MT/s 1R x8, 1600 MT/s A1, A2, A3, A4, A5 12 4 3 1R x8, 1333 MT/s 1R x8, 1600 MT/s A1, A2, A3 20 4 5 1R x8, 1333 MT/s 1R x8, 1600 MT/s A1, A2, A3, A4, A5 24 8 3 2R x4, 1333 MT/s 2R x4, 1600 MT/s A1, A2, A3 32 8 4 2R x4, 1333 MT/s 2R x4, 1600 MT/s A1, A2, A3, A4 48 16 3 2R x4, 1333 MT/s 2R x4, 1600 MT/s A1, A2, A3 96 16 6 2R x4, 1333 MT
System Capacity (in GB) DIMM Size (in GB) Number of DIMMs Organization and Speed DIMM Slot Population 256 32 8 4R x4, 1066 MT/s A1, A2, A3, A4, B1, B2, B3, B4 384 32 12 4R x4, 1066 MT/s A1, A2, A3, A4, A5, A6, B1, B2, B3, B4, B5, B6 Removing Memory Modules WARNING: The memory modules are hot to the touch for some time after the system has been powered down. Allow time for the memory modules to cool before handling them.
Figure 18. Removing The Memory Module 1. memory module/memory-module blank 7. Install the cooling shroud. 8. Close the system. 9. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Installing Memory Modules WARNING: The memory modules are hot to the touch for some time after the system has been powered down. Allow time for the memory modules to cool before handling them.
CAUTION: To prevent damage to the memory-module socket during installation, apply pressure at both ends of the memory module evenly. Do not apply pressure to the center of the memory module. 7. Press down on the memory module with your thumbs until the memory module snaps into place. Figure 19. Installing The Memory Module 1. 2. 3. 4.
CAUTION: Before attempting to remove or install a hard drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support hot-swap hard drive removal and insertion. CAUTION: Do not turn off or reboot your system while the hard drive is being formatted. Doing so can cause a hard drive failure. NOTE: Use only hard drives that have been tested and approved for use with the hard-drive backplane.
Figure 21. Hard-Drive Blank Installation Sequence Removing A Dual Slot Hard-Drive Blank CAUTION: To maintain proper system cooling, all empty hard-drive slots must have hard-drive blanks installed. NOTE: Systems configured for software RAID support only four hard drives. The remaining hard-drive slots are preinstalled with dual slot hard-drive blanks, and are not available for software RAID. NOTE: This is a service only procedure. 1. If installed, remove the front bezel. 2.
Figure 22. Removing and Installing A Dual Slot Hard-Drive Blank 1. 2. dual slot hard-drive blank release tabs (2) Installing A Dual Slot Hard-Drive Blank 1. If installed, remove the front bezel. 2. Insert the dual slot hard-drive blank into the hard-drive slot, and push it until the release tabs click into place. 3. If applicable, install the front bezel. Removing A Hot-Swap Hard Drive CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation.
Figure 23. Removing and Installing a Hot-Swap Hard Drive 1. 2. 3. release button hard drive hard-drive carrier handle Installing A Hot-Swap Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Removing A 2.5 Inch Hard Drive From A 3.5 Inch Hard-Drive Adapter NOTE: A 2.5 inch hard drive is installed into a 3.5 inch hard-drive adapter, which is then installed in the 3.5 inch hard-drive carrier 1. Remove the two screws from the side of the 3.5 inch hard-drive adapter. 2. Remove the hard-drive away from the hard-drive adapter. Figure 24. Removing and Installing a 2.5 Inch Hard Drive Into a 3.5 Inch Hard-Drive Adapter 1. 2. 3. screws (2) 3.5 inch hard-drive adapter 2.
Figure 25. Removing and Installing a Hot-Swap Hard Drive Into a Hard-Drive Carrier 1. 2. 3. 4.
Figure 26. Removing and Installing a Hard-Drive Adapter Into a 3.5 Inch Hard-Drive Carrier 1. 2. 3. 4. hard-drive carrier screws (5) hard-drive adapter 2.5 inch hard drive Installing A Hard Drive Or A Hard-Drive Adapter Into A Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Optical Drive (Optional) Removing The Optical Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. If installed, remove the front bezel. 2.
Installing The Optical Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. If installed, remove the front bezel. 2.
Figure 28. Removing and Installing a Cooling Fan 1. cooling fans (6) 2. cooling fan release tab 3. cooling fan cable connector 4. cooling fan connector on the system board Installing A Cooling Fan CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
3. Remove the cooling shroud. 4. Align the fan with the cable end of the fan toward the system board. 5. Lower the fan into the fan bracket until it clicks into position. 6. Connect the fan's power cable to the power connector on the system board. 7. Route the cable through the cable holders on the fan bracket. 8. Replace the cooling shroud. 9. Close the system. 10. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
Figure 29. Replacing the Internal USB Key 1. 2. USB memory key connector USB memory key Expansion Cards And Expansion-Card Risers NOTE: A missing or an unsupported expansion-card riser logs an SEL event. It does not prevent your system from powering on and no BIOS POST message or F1/F2 pause is displayed. Expansion-Card Installation Guidelines Your system supports: • PCI Express Generation 2 and Generation 3 expansion cards.
Table 4. Expansion-Card Installation Priority for Riser 2 Card Priority Card Type Slot Priority Max Allowed 1 External RAID 4, 3, 2 1 2 CNAs 4, 3, 2 3 3 10 Gb NICs 4, 3, 2 3 4 FC8 HBA 4, 3, 2 3 5 FC4 HBA 4, 3, 2 3 6 1 Gb NICs 4, 3, 2 3 7 Non-RAID 4, 3, 2 3 8 FC16 HBA 4, 3, 2 3 Removing An Expansion Card CAUTION: Many repairs may only be done by a certified service technician.
Figure 30. Removing and Installing the Expansion Card from Expansion-Card Riser 1 1. 2. 3.
Figure 31. Removing and Installing the Expansion Card from Expansion-Card Riser 2 1. 2. 3. riser 2 expansion-card latch expansion card Installing An Expansion Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
8. Insert the card-edge connector firmly into the expansion-card connector until the card is fully seated. 9. Slide the expansion-card latch into position. 10. If applicable, connect cables to the expansion card. 11. Close the system. 12. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 13. Install any device drivers required for the card as described in the documentation for the card.
Figure 33. Removing and Installing the Expansion-Card Riser 2 1. 2. 3. expansion-card riser 2 connector riser guide pins (2) Installing Expansion-Card Risers CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Removing The iDRAC Ports Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
Figure 34. Removing and Installing the iDRAC Ports Card 1. 2. 3. expansion-card riser 1 iDRAC Ports card iDRAC Ports card alignment slot Installing The iDRAC Ports Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
6. Holding the card by its edges, position the card so that the card-edge connector aligns with the iDRAC Ports card connector. 7. Align the iDRAC Ports card bracket with the hooks on the chassis. 8. Insert the card-edge connector firmly into the iDRAC Ports card connector until the card is fully seated. 9. Slide the expansion-card latch into position. 10. If applicable, connect cables to the iDRAC Ports card. 11. Close the system. 12.
Removing The Internal Dual SD Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
Installing The Internal Dual SD Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
NOTE: The slot is keyed to ensure correct insertion of the card. 4. Press the card into the card slot to lock it into place. 5. Close the system. 6. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Integrated Storage Controller Card Your system supports an integrated storage controller card that provides the integrated storage subsystem for your system’s internal hard drives.
Figure 37. Removing and Installing the Integrated Storage Controller 1. 2. 3. storage connector on the system board touch-points (2) storage-controller card 4. 5. storage-controller card holder release levers (2) Installing The Integrated Storage Controller CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
6. Close the system. 7. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Processors Use the following procedure when: • Installing an additional processor • Replacing a processor Removing A Processor CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 38. Removing and Installing the Heat Sink 1. 2. 3. retention sockets (4) heat sink retention screws (4) CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped. 8. Position your thumb firmly over the processor socket-release lever and release the lever from the locked position. 9. Rotate the lever 90 degrees upward until the processor is released from the socket. 10.
Figure 39. Removing and Installing a Processor 1. 2. 3. 4. processor processor shield notches in processor (4) socket keys (4) 5. 6. ZIF socket socket-release lever NOTE: After removing the processor, place it in an antistatic container for reuse, return, or temporary storage. Do not touch the bottom of the processor. Touch only the side edges of the processor. Installing A Processor CAUTION: Many repairs may only be done by a certified service technician.
NOTE: You can update the system BIOS using the Lifecycle Controller. 2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. When disconnected from power, press and hold the power button for three seconds to fully drain the system of stored power prior to removing the cover. 3. Open the system. 4. Remove the cooling shroud. WARNING: The heat sink and processor are hot to the touch for some time after the system has been powered down.
– When two identical power supplies are installed, the power supply configuration is redundant (1 + 1). In redundant mode, power is supplied to the system equally from both power supplies to maximize efficiency. – When only one power supply is installed, the power supply configuration is non-redundant (1 + 0). Power is supplied to the system only by the single power supply. NOTE: If two power supplies are used, they must be of the same type and have the same maximum output power.
Installing An AC Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding) Required Wires • One UL 10 AWG, 2 m maximum (stranded) black wire [–(48–60) V DC] • One UL 10 AWG, 2 m maximum (stranded) red wire (V DC return) • One UL 10 AWG, 2 m maximum green/yellow, green with a yellow stripe, stranded wire (safety ground) Assembling And Connecting The Safety Ground Wire WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety gr
Assembling The DC Input Power Wires WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product. 1.
Removing A DC Power Supply WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.
NOTE: The maximum output power (shown in Watts) is listed on the power supply label. 2. If applicable, remove the power supply blank. 3. Slide the new power supply into the chassis until the power supply is fully seated and the release latch snaps into place. NOTE: If you unlatched the cable management arm, re-latch it. For information about the cable management arm, see the system’s rack documentation. 4. Connect the safety ground wire. 5. Install the DC power connector in the power supply.
Removing The Power-Distribution And Power-Interposer Boards CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
3. 4. 5. screws (4) power-interposer board release tab Figure 46. Power-Distribution Board Connectors 1. 2. 3. 84 fan 6 cable connector power-distribution board connector 8-pin power connector 6.
Figure 47. Power-Interposer Board Connectors 1. 2. 3. 8-pin power connector retaining slots (4) power-distribution board connector Installing The Power-Distribution And Power-Interposer Boards CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Removing A Non-Redundant Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Figure 48. Removing and Installing a Non-Redundant Power Supply 1. 2. 3. 4. chassis screw power supply unit cage power supply standoff on the chassis 5. 6. 7.
Installing A Non-Redundant Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Unpack the new non-redundant power supply unit. 2.
Figure 49. Removing and Installing the Redundant Power-Supply Unit Divider 1. 2. 3. power supply unit divider alignment notches (3) power supply unit divider alignment tabs (3) redundant power supply unit divider 4. 5. power supply unit cage screw power supply unit cage Installing The Redundant Power Supply Unit Divider CAUTION: Many repairs may only be done by a certified service technician.
5. Remove the non-redundant power supplies from the system. 6. Install the redundant power supply unit divider: a) b) c) d) Slide the redundant power supply unit divider into the power supply unit cage. Align the power supply unit divider with the notches on the power supply unit cage. Push the power supply unit divider up, and slide it into the power supply unit cage. Install the screw to secure the redundant power supply unit divider to the power supply unit cage. 7.
4. To remove the battery, press down firmly on the positive side of the connector and lift the battery out of the securing tabs at the negative side of the connector. 5. To install a new system battery, hold the battery with the "+" facing up and slide it under the securing tabs at the positive side of the connector. 6. Press the battery straight down into the connector until it snaps into place. 7. Close the system. 8.
Figure 51. Removing and Installing the Hard-Drive Backplane 1. 2. 3. 4. 5. 92 securing hooks securing slot release tabs (2) SAS A connector backplane signal connector 6. 7. 8. 9.
Figure 52. Cabling Diagram of the Hard-Drive Backplane for a Redundant PSU System 1. 2. 3. 4. 5. system board hard-drive backplane SAS B cable connector power cable connector signal cable connector 6. 7. 8. 9.
Figure 53. Cabling Diagram of the Hard-Drive Backplane for a Non-Redundant PSU System 1. 2. 3. 4. 5. 6. system board hard-drive backplane SAS B cable connector power cable connector signal cable connector SAS A cable connector 7. 8. 9. 10. cable routing guide FAN1 slot cable retention latch non-redundant power supply Installing The Hard-Drive Backplane CAUTION: Many repairs may only be done by a certified service technician.
9. If applicable, install the front bezel. Control Panel Assembly Removing The Control-Panel Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
4. USB cable Installing The Control-Panel Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
1. notches on chassis front wall (6) 2. control panel Installing The Control Panel CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
Removing The System Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
6. a. mini SAS cable connector b. metal tab c. connector on the system board Disconnect all other cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the chassis. 7. Remove the system battery. 8. Grasp the system-board holder, slide the system board toward the front of the system, and lift the system board out of the chassis.
CAUTION: Take care not to damage the system identification button while placing the system board into the chassis. 2. Holding the system board holder, lower the system board into the chassis. 3. Push the system board toward the back of the chassis until the board clicks into place. 4. Install the system battery. 5.
Troubleshooting Your System 4 Safety First—For You And Your System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
7. Power down all attached USB devices and disconnect them from the system. 8. Restart the system and, if your keyboard is functioning, enter the System Setup. Verify that all USB ports are enabled on the Integrated Devices screen, in the System Setup options. If your keyboard is not functioning, you can also use remote access. If the system is not accessible, reset the NVRAM_CLR jumper inside your system and restore the BIOS to the default settings. 9.
Troubleshooting A Wet System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
– Cooling-fan assembly (if present) – Cooling fans – Processor(s) and heat sink(s) – Memory modules – Hard-drive carriers – Hard-drive backplane 4. Ensure that all cables are properly connected. 5. Close the system. 6. Run the appropriate diagnostic test. For more information, see Using System Diagnostics. If the tests fail, see Getting Help. Troubleshooting The System Battery CAUTION: Many repairs may only be done by a certified service technician.
Troubleshooting Cooling Problems CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
8. Reseat the memory modules in their sockets. 9. Close the system. 10. Enter the System Setup and check the system memory setting. If the problem is not resolved, proceed with the next step. 11. Open the system. 12. If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace the module with a known good memory module. 13.
NOTE: Certain SD cards have a physical write-protect switch on the card. If the write-protect switch is turned on then the SD card is not writeable. 1. Enter the System Setup and ensure that the Internal SD Card Port is enabled. 2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 3. Open the system.
Troubleshooting A Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. CAUTION: This troubleshooting procedure can erase data stored on the hard drive.
11. Close the system. 12. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. 13. Run the appropriate diagnostic test. For more information, see Using System Diagnostics. If the tests fail, see Getting Help. 14. For each expansion card you removed in step 10, perform the following steps: a. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. b. Open the system. c. Reinstall one of the expansion cards. d.
Troubleshooting Processors CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Run the appropriate diagnostics test.
Using System Diagnostics 5 If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices. System Diagnostic Controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are executed. System Health Provides the current overview of the system performance.
Jumpers And Connectors 6 System Board Jumper Settings For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password. Table 5. System Board Jumper Settings Jumper Setting Description The password feature is enabled (pins 2–4). PWRD_EN (default) The password feature is disabled (pins 4–6). iDRAC local access is unlocked at the next AC power cycle. NVRAM_CLR (default) The configuration settings are retained at system boot (pins 3–5).
System Board Connectors Figure 56.
Item Connector Description 15 FAN5 Cooling fan connector 16 B1, B4, B2, B5, B3, B6 Memory module sockets 17 FAN4 Cooling fan connector 18 FAN3 Cooling fan connector 19 PWR_CONN_1 8-pin power connector 20 FAN2 Cooling fan connector 21 A1, A4, A2, A5, A3, A6 Memory module sockets 22 BP_SIG Backplane signal connector 23 PWR_CONN_2 24-pin power connector 24 CPU1 Processor socket 1 25 PDB_CONN Power distribution board connector 26 SATA_A-D SATA connector A to D 27 CTRL_PNL
7. Open the system. 8. Move the jumper on the system-board jumper from pins 2 and 4 to pins 4 and 6. 9. Close the system. 10. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 11. Assign a new system and/or setup password.
7 Technical Specifications Processor Processor type One or two Intel Xeon processor E5-2400 and E5-2400 v2 product family Expansion Bus Bus type PCI Express Generation 2 and Generation 3 Expansion slots using riser card for a one processor system: Riser 1 (Slot 1) One half-height, half-length x4 link with x8 slot Riser 2 (Slot 2) One full-height, full-length x8 link with x16 slot (Slot 3) One full-height, half-length x4 link with x8 slot (Slot 4) One full-height, half-length x4 link with x8 slot Ex
Memory Minimum RAM 2 GB (single processor configuration) Maximum RAM 384 GB Drives Hard drives Up to eight 3.5 inch or 2.5 inch, internal, hot-swappable SAS, SATA, SAS SSD. SATA SSD, or Nearline SAS hard drives in hard-drive slots 0 through 7. Up to four 3.5 inch or 2.5 inch, internal, hot-swappable SAS, SATA, SAS SSD, SATA SSD, or Nearline SAS hard drives in hard-drive slots 0 through 3 for a software RAID system.
Video Video type Integrated Matrox G200 Video memory 16 MB shared Expanded Operating Temperature NOTE: When operating in the expanded temperature range, system performance may be impacted. NOTE: When operating in the expanded temperature range, ambient temperature warnings may be reported on the LCD and in the System Event Log. < 10% of annual operating hours 5 °C to 40 °C at 5% to 85% RH with 26 °C dew point.
Environmental Temperature Ranges (for altitude less than 950 m or 3117 ft) 10 °C to 35 °C (50 °F to 95 °F) with no direct sunlight on the equipment. Humidity Percentage Range 10% to 80% Relative Humidity with 26 °C (78.8 °F) maximum dew point. Relative Humidity Storage 5% to 95% RH with 33 °C (91 °F) maximum dew point. Atmosphere must be non-condensing at all times. Maximum Vibration Operating 0.26 Grms at 5 Hz to 350 Hz (all operation orientations). Storage 1.
Environmental Conductive Dust NOTE: Applies to data center and non-data center environments. Corrosive Dust NOTE: Applies to data center and non-data center environments. Air must be free of conductive dust, zinc whiskers, or other conductive particles. • • Air must be free of corrosive dust. Residual dust present in the air must have a deliquescent point less than 60% relative humidity. Gaseous Contamination NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.
System Messages 8 LCD Messages NOTE: Applicable only if your system has an LCD display. The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation. NOTE: If your system fails to boot, press the System ID button for at least 5 seconds until an error code is displayed on the LCD. Record the code, then see System Error Messages.
Error Code AMP0302 Message Information Message The system board current is greater than the upper warning threshold. Details System board current is outside of the optimum range. Action AMP0303 ASR0001 ASR0002 124 Review system power policy. 2. Check system logs for power related failures. 3. Review system configuration changes. 4. If the issue persists, see Getting Help. Message The system board current is greater than the upper critical threshold.
Error Code ASR0003 BAT0002 BAT0017 CPU0000 CPU0001 CPU0005 Message Information Message The watchdog timer power cycled the system. Details The operating system or an application failed to communicate within the time-out period. The system was power-cycled. Action Check the operating system, application, hardware, and system event log for exception events. Message The system board battery has failed. LCD Message The system board battery has failed. Check battery.
Error Code CPU0010 CPU0023 CPU0204 Message Information Action Review the technical specifications for supported processor types. Message CPU is throttled. Details The CPU is throttled due to thermal or power conditions. Action Review system logs for power or thermal exceptions. Message CPU is absent. LCD Message CPU is absent. Check CPU. Action Verify processor installation. If present, re-seat the processor.
Error Code CPU0702 Message Information Ensure the processor is seated correctly. 4. Reapply input power and turn on the system. 5. If the issue persists, see Getting Help. CPU bus parity error detected. LCD Message CPU bus parity error detected. Power cycle system. Details System event log and operating system logs may indicate that the exception is external to the processor. 1. Check system and operating system logs for exceptions. If no exceptions are found, continue. 2.
Error Code Message Information 5. FAN0000 FAN0001 FAN1201 HWC1001 HWC2003 HWC2005 128 If the issue persists, see Getting Help. Message Fan RPM is less than the lower warning threshold. Details Fan operating speed is out of range. Action Remove and reinstall the fan. If the issue persists, see Getting Help. Message Fan RPM is less than the lower critical threshold. LCD Message Fan RPM is outside of range. Check fan. Details Fan operating speed is out of range.
Error Code MEM0000 MEM0001 MEM0007 MEM0701 MEM0702 MEM1205 Message Information Action Check if the cable is present, then reinstall or reconnect. Message Persistent correctable memory errors detected on a memory device at location(s) . Details This is an early indicator of a possible future uncorrectable error. Action Re-seat the memory modules. If the issue persists, see Getting Help . Message Multi-bit memory errors detected on a memory device at location(s) .
Error Code MEM1208 MEM8000 PCI1302 PCI1304 PCI1308 130 Message Information LCD Message Memory mirror lost on . Power cycle system. Details The memory may not be seated correctly, misconfigured, or has failed. Action Check the memory configuration. Re-seat the memory modules. If the issue persists, see Getting Help. Message Memory spare redundancy is lost. Check memory device at location . LCD Message Memory spare lost on . Power cycle system.
Error Code PCI1320 PCI1342 PCI1348 PCI1360 PDR0001 PDR1016 Message Information Action Cycle input power, update component drivers, if device is removable, reinstall the device. Message A bus fatal error was detected on a component at bus devicefunction . LCD Message Bus fatal error on bus device function . Power cycle system. Details System performance may be degraded, or system may fail to operate.
Error Code PST0128 PST0129 PSU0001 PSU0002 PSU0003 132 Message Information LCD Message Drive removed from disk drive bay . Check drive. Details The controller detected that the drive was removed. Action Verify drive installation. Re-seat the failed drive. If the issue persists, see Getting Help. Message No memory is detected. LCD Message No memory is detected. Inspect memory devices. Details System BIOS was unable to detect memory in the system.
Error Code PSU0006 PSU0016 Message Information Message Power supply type mismatch. LCD Message Power supply is incorrectly configured. Check PSU. Details Power supplies should be of the same input type and power rating. Action Install matched power supplies and review proper configuration in this manual. Message Power supply is absent. LCD Message PSU is absent. Check PSU. Details The power supply has been removed or has failed.
Error Code PSU0034 Message Information Message An under voltage fault detected on power supply . LCD Message An under voltage fault detected on PSU . Check power source. Details This failure may be the result of an electrical issue with cables or subsystem components in the system. Action PSU0035 PSU0036 PSU0076 134 Remove and reinstall the power supply. 2. Check cables and subsystem components in the system for damage. 3. If the issue persists, see Getting Help.
Error Code PSU1201 PSU1204 PWR1004 PWR1005 PWR1006 RFM1008 Message Information Message Power supply redundancy is lost. Details The power supply tries to operate in a degraded state. System Performance and power redundancy may be degraded or lost. Action Check input power. Reinstall the power supply. If the issue persists, see Getting Help. Message The power supplies are not redundant. Insufficient resources to maintain normal operations. LCD Message PSU redundancy degraded. Check PSU cables.
Error Code RFM1014 RFM1201 RFM2001 RFM2002 RFM2004 RFM2006 136 Message Information Details An error was reported during a SD card read or write. Action Reseat the flash media. If the problem persists, see Getting Help. Message Removable Flash Media is write protected. LCD Message Removable Flash Media is write protected. Check SD Card. Details The card is write-protected by the physical latch on the SD card. A write-protected card cannot be used.
Error Code SEC0031 SEC0033 SEL0006 SEL0008 SEL0012 SEL1204 Message Information Message The chassis is open while the power is on. LCD Message Intrusion detected. Check chassis cover. Details The chassis is open. System performance may be degraded, and security may be compromised. Action Close the chassis. Check system logs. Message The chassis is open while the power is off. LCD Message Intrusion detected. Check chassis cover. Details The chassis was opened while the power was off.
Error Code TMP0118 TMP0119 TMP0120 TMP0121 VLT0204 Message Information Action Re-configure system to the minimum supported configuration. If issues persists, contact support. Message The system inlet temperature is less than the lower warning threshold. LCD Message System inlet temperature is outside of range. Details Ambient air temperature is too cool. Action Check the system operating environment. Message The system inlet temperature is less than the lower critical threshold.
Error Code Message Information Action 1. Review system logs for power supply exceptions. 2. Re-configure the system to minimum configuration, inspect and reinstall system cables. 3. If the issue persists, see Getting Help. Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a hard drive, a message warns you that you may lose all data on the hard drive.
Getting Help 9 Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Visit dell.com/support 2. Select your support category. 3.
