User‘s Guide Dell E1916HV Dell E1916HL Dell E1916HM Dell E2016HV Dell E2016HL Dell E2016HM Dell E2216HV Dell E2216HVM Regulatory Model: E1916HVf / E2016HVf / E2216HVf
NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2015-2020 Dell Inc. All rights reserved. Information in this document is subject to change without notice. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
Contents About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . 7 Monitor Specifications . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Product-Specific Problems . . . . . . . . . .
About Your Monitor Package Contents Your monitor ships with all the components shown below. Ensure that you have received all the components and Contact Dell if anything is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
Product Features The Dell E1916HV / E1916HL / E1916HM / E2016HV / E2016HL / E2016HM / E2216HV / E2216HVM flat-panel display has an active matrix, Thin-Film Transistor, Liquid Crystal Display and LED backlight. The monitor’s features include: • E1916HV / E1916HL / E1916HM: 47.01 cm (18.51 in.) diagonal viewable image size, 1366 x 768 resolution, plus full-screen support for lower resolutions. • E2016HV / E2016HL / E2016HM: 49.41 cm (19.5 in.
Identifying Parts and Controls Front View 1 2 Function buttons To access the OSD menu and change the settings if required. For more information, see Operating the Monitor. Power On/Off To turn the monitor On or Off. button (with LED Solid white light indicates that the monitor is turned on and indicator) functioning normally. Blinking white light indicates that the monitor is in Standby Mode.
E2216HV / E2216HVM: Back View with Monitor Stand Label Description Use 1 VESA mounting holes (100 mm) To mount the monitor. 2 Regulatory rating label Lists of regulatory approvals. 3 Security lock slot 4 Barcode serial number label 5 Cable management slot Secures monitor with security lock (security lock not included). Refer to this label if you need to contact Dell for technical support. Use to organize cables by placing them through the slot.
Bottom View Label Description Use 1 AC power connector To connect the monitor power cable. 2 VGA connector 3 Dell soundbar mounting slots To connect your computer to the monitor using a VGA cable. To attach the optional Dell Soundbar. Monitor Specifications The following section give you information about pin assignments for the various connectors of your monitor.
Pin Assignments 15-pin D-Sub connector Pin Number Monitor Side of the 15-pin Side Signal Cable 1 Video-Red 2 Video-Green 3 Video-Blue 4 GND 5 Self-test 6 GND-R 7 GND-G 8 GND-B 9 DDC +5 V 10 GND-sync 11 GND 12 DDC data 13 H-sync 14 V-sync 15 DDC clock 10 About Your Monitor
Plug and Play Capability You can install the monitor in any Plug and Play compatible system. The monitor automatically provides the computer with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the computer can configure itself and optimize the monitor settings. Most monitor installations are automatic. You can select different settings as required.
Model number E2016HL / E2016HM E2216HV / E2216HVM Screen type Active matrix - TFT LCD Active matrix - TFT LCD Panel Type TN TN Viewable image 494.1 ± 0.02 mm (19.5 ± 0.05 in.) Horizontal Active 432.0 ± 1.92 mm Area (17.0 ± 0.08 in.) 239.76 ± 3.42 mm Vertical Active Area (9.44 ± 0.13 in.) 102552.65 ± 1050 mm2 Area (158.84± 1.56 in.2) 0.2712 ± 0.0012 x 0.2626 Pixel pitch ± 0.0074 mm Diagonal 546.86 mm (21.53 in.) 476.64 mm (18.77 in.) 268.11 mm (10.56 in.) 127791.95 mm2 (198.21 in.2) 0.248 x 0.
Resolution Specifications Model number E1916HV / E1916HL / E1916HM E2016HV / E2016HL / E2016HM E2216HV / E2216HVM Scan range • Horizontal 30 kHz to 83 kHz (automatic) • Vertical Maximum preset resolution 56 Hz to 76 Hz (automatic) 1366 x 768 at 60 Hz 1600 x 900 at 60 Hz 1920 x 1080 at 60 Hz Electrical Specifications Model number E1916HV / E1916HL / E1916HM Video input signals Analog RGB: 0.
Preset Display Modes The following table lists the preset modes for which Dell guarantees image size and centering: E1916HV / E1916HL / E1916HM: Display mode Horizontal frequency (kHz) Vertical frequency (Hz) Pixel clock (MHz) Sync polarity (Horizontal/ Vertical) VESA, 720 x 400 31.5 70.1 28.3 -/+ VESA, 640 x 480 31.5 59.9 25.2 -/- VESA, 640 x 480 37.5 75.0 31.5 -/- VESA, 800 x 600 37.9 60.3 40.0 +/+ VESA, 800 x 600 46.9 75.0 49.5 +/+ VESA, 1024 x 768 48.4 60.0 65.
E2216HV / E2216HVM: Display mode Horizontal frequency (kHz) Vertical frequency (Hz) Pixel clock (MHz) Sync polarity (Horizontal/ Vertical) VESA, 720 x 400 31.5 70.1 28.3 -/+ VESA, 640 x 480 31.5 59.9 25.2 -/- VESA, 640 x 480 37.5 75.0 31.5 -/- VESA, 800 x 600 37.9 60.3 40.0 +/+ VESA, 800 x 600 46.9 75.0 49.5 +/+ VESA, 1024 x 768 48.4 60.0 65.0 -/- VESA, 1024 x 768 60.0 75.0 78.8 +/+ VESA, 1152 x 864 67.5 75.0 108.0 +/+ VESA, 1280 x 1024 64.0 60.0 108.
Physical Characteristics The following table lists the monitor's physical characteristics: Model number E1916HV / E1916HL / E1916HM E2016HV / E2016HL / E2016HM E2216HV / E2216HVM Connector type 15-pin D-subminiature (Black connector) Signal cable type Analog: D-Sub, 15 pins Dimensions: (with stand) Height Width Depth 359.0 mm (14.13 in.) 445.4 mm (17.54 in.) 167.0 mm (6.57 in.) 368.9 mm (14.52 in.) 471.5 mm (18.56 in.) 167.0 mm (6.57 in.) 396.7 mm (15.62 in.) 512.2 mm (20.17 in.) 180.0 mm (7.
Environmental Characteristics The following table lists the environmental conditions for your monitor: Model number E1916HV / E1916HL / E1916HM / E2016HV E2016HL / E2016HM E2216HV / E2216HVM Temperature • Operating • Non-operating Storage: -20 °C to 60 °C (-4 °F to 140 °F) 0 °C to 40 °C (32 °F to 104 °F) Shipping: -20 °C to 60 °C (-4 °F to 140 °F) Humidity • Operating • Non-operating Storage: 5 % to 90 % (non-condensing) 10 % to 80 % (non-condensing) Shipping: 5 % to 90 % (non-condensing) A
LCD Monitor Quality & Pixel Policy During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. The visible result is a fixed pixel that appears as an extremely tiny dark or bright discolored spot. When the pixel remains permanently lit, it is known as a “bright dot.” When the pixel remains black, it is known as a “dark dot.” In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability.
Setting Up the Monitor Attaching the Stand NOTE: The stand base is detached when the monitor is shipped from the factory. 1. Assemble the stand riser to stand base. a. Place the monitor stand base on a stable table top. b. Slide the monitor stand body in the correct direction down onto the stand base until it clicks into place. 2. Attach the stand assembly to the monitor: a. Place the monitor on a soft cloth or cushion near the edge of desk. b. Align the stand assembly bracket to the monitor groove. c.
Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your monitor to the computer: 1. Turn off your computer and disconnect the power cable. 2. Connect VGA cable to the corresponding video port on the back of your computer. Connecting VGA Cable NOTE: The graphics are used for the purpose of illustration only. Appearance on the computer may vary.
Removing the Monitor Stand NOTE This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the removal instructions. 1. Remove the VESA Cover. a. Place the monitor panel on a soft cloth or cushion. b. Lft from both side simultaneously, remove the VESA Cover away from the monitor. 2. Remove the stand assembly to the monitor. a. Use a long and thin screwdriver to push the release latch located in a hole just above the stand. b.
Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESAcompatible base mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat table. 2. Remove the stand. 3. Use a screwdriver to remove the four screws securing the plastic cover. (figure 2) 4. Attach the mounting bracket from the wall mounting kit to the LCD. 5. Mount the LCD on the wall by following the instructions that came with the base mounting kit.
Operating the Monitor Power On the Monitor Press the button to turn on the monitor. Using the Front-Panel Controls Use the keys on the front of the monitor to adjust the image settings. Front-Panel Keys Description Use the Preset modes key to choose from a list of preset color modes. See Using the OSD Menu. A Preset modes Use the Brightness / Contrast key to direct access to the "Brightness" and "Contrast" control menu. B Brightness /Contrast Use the Menu key to open the on-screen display (OSD).
Front-Panel Keys Front-Panel Keys Description Use the Up key to adjust (increase ranges) items in the OSD menu. A Up Use the Down key to adjust (decrease ranges) items in the OSD menu. B Down C Use the OK key to confirm your selection. OK D Use the Back key to go back to the previous menu.
Main Menu Operating the Monitor 25
2. Press the and buttons to toggle between options in the Menu. As you move from one icon to another, the option name is highlighted. 3. To select the highlighted item on the menu press the button again. 4. Press the and buttons to select the desired parameter. 5. Press the button to enter the slide bar and then use the or buttons, according to the indicators on the menu, to make your changes. 6.
The table below provides a list of all the OSD menu options and their functions. Icon Menu and submenus Energy Use Brightness/ Contrast Description This meter shows the energy level being consumed by the monitor in real time. Use the Brightness and Contrast menu to adjust the Brightness/ Contrast.
Brightness Allows you to adjust the brightness or luminance of the backlight. Press the key to increase brightness and press the key to decrease brightness (min 0 ~ max 100). Contrast Allows you to adjust the contrast or the degree of difference between darkness and lightness on the monitor screen. Adjust brightness first, and adjust contrast only if you need further adjustment. Press the key to increase contrast and press the key to decrease contrast (min 0 ~ max 100).
Auto Adjust Use this key to activate automatic setup and adjust menu.
The following dialog appears on a black screen as the monitor self-adjusts to the current input: Color Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Display. NOTE: Auto Adjust does not occur if you press the button while there are no active video input signals or attached cables. Use the Color menu to adjust the monitor's color settings.
Input Color Format Allows you to set the video input mode to RGB or YPbPr.
Preset Modes Allows you to choose from a list of preset color modes.
tandard: Loads the monitor's default color settings. S This is the default preset mode. • Multimedia: Loads color settings ideal for multimedia applications. • Paper: Loads brightness and sharpness settings ideal for viewing text. Blend the text background to simulate paper media without affecting color images. Applies to RGB input format only. • Warm: Increases the color temperature. The screen appears warmer with a red/yellow tint. • Cool: Decreases the color temperature.
Display Use the Display menu to adjust the monitor's display settings.
Aspect Ratio Horizontal Position Adjusts the image ratio as Wide 16:9, 4:3, or 5:4. NOTE: Wide 16:9 adjustment is not required at maximum preset resolution 1366 x 768 (for E1916HV / E1916HL / E1916HM) or 1600 x 900 (for E2016HV / E2016HL / E2016HM) or 1920 x 1080 (for E2216HV / E2216HVM). Use or the buttons to adjust image left and right. Minimum is '0' (-). Maximum is '100' (+). Vertical Position Use the or buttons to adjust image up and down. Minimum is '0' (-). Maximum is '100' (+).
Energy 36 Operating the Monitor
Operating the Monitor 37
Power Button Allows you to set the power LED indicator On or Off in On Mode LED to save energy.(E1916HV/E2016HV/E2216HV) Allows you to set the power LED indicator On or Off during active to save energy.(E1916HL/E1916HM/E2016HL/E2016HM) Reset Energy Select this option to restore default Energy settings. Menu Select this option to adjust the settings of the OSD such as, the languages of the OSD, the amount of time the menu remains on screen, and so on.
Language Allows you to set the OSD display to one of eight languages: English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese. Transparency Allows you to adjust the OSD background from opaque to transparent. Timer Allows you to set the time for which the OSD remains active after you press a key on the monitor. Use the and keys to adjust the slider in 1 second increments, from 5 to 60 seconds.
Lock Controls user access to adjustments. When Lock is selected, no user adjustments are allowed. All keys are locked except key. NOTE: When the OSD is locked, pressing the menu key takes you directly to the OSD settings menu, with 'OSD Lock' preselected on entry. Press and hold key for 6 seconds to unlock and allow user access to all applicable settings. Reset Menu Personalize Select this option to restore default menu settings. Selecting this option allows you to set two shortcut keys.
Shortcut Key 1 User can select from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Aspect Ratio" and set as shortcut key.
Operating the Monitor
Shortcut Key 2 User can select from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Aspect Ratio" and set as shortcut key.
Reset Allows you to restore shortcut key to the default setting.
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DDC/CI DDC/CI (Display Data Channel/Command Interface) allows a software on your computer to adjust the monitor display settings like the brightness, color balance etc. Enable (Default): Optimizes the performance of your monitor and provides a better customer experience. Disable: Disables the DDC/CI option and the following message appears on the screen. LCD This feature will help reduce minor cases of image retention.
OSD Messages When the monitor does not support a particular resolution mode you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the horizontal and vertical frequency ranges addressable by this monitor. Recommended mode is 1366 x 768 (for E1916HV / E1916HL / E1916HM) or 1600 x 900 (for E2016HV / E2016HL / E2016HM) or 1920 x 1080 (for E2216HV / E2216HVM).
The following Power Warning Message box applies to Brightness functions for the first time when you adjust the Brightness level above the default level. When the monitor enters the Standby mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD.
If VGA cable is not connected, a floating dialog box appears. The monitor will enter Standby mode after 5 minutes if left at this state. See Solving Problems for more information.
Setting the Maximum Resolution For optimal display performance while using the Microsoft Windows operating systems, set the display resolution to 1366 x 768 (for E1916HV / E1916HL / E1916HM) or 1600 x 900 (for E2016HV / E2016HL / E2016HM) or 1920 x 1080 (for E2216HV / E2216HVM) pixels by performing the following steps: In Windows Vista, Windows 7, Windows 8 or Windows 8.1: 1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop. 2.
If you have a Dell desktop or a Dell portable computer with Internet access 1. Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics. 2. After installing the drivers for your graphics adapter, attempt to set the resolution to 1366 x 768 (for E1916HV / E1916HL / E1916HM) or 1600 x 900 (for E2016HV / E2016HL / E2016HM) or 1920 x 1080 (for E2216HV / E2216HVM) again.
Using the Tilt Tilt With the stand assembly, you can tilt the monitor for the most comfortable viewing angle. NOTE: The stand base is detached when the monitor is shipped from the factory.
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn off both your computer and the monitor. 2. Unplug the video cable from the back of the computer.
4. This message also appears during normal system operation, if the video cable becomes disconnected or damaged. The monitor will enter Standby mode after 5 minutes if left at this state. 5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
Common Problems The following table provides general information about common monitor problems you might encounter and the possible solutions. Common symptoms What you experience No video/Power LED off No video/Power LED on Poor focus Shaky/Jittery video Possible solutions No picture • Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • Verify that the power outlet is functioning properly using any other electrical equipment.
Missing pixels LCD screen has spots • Cycle power on-off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. For more information about Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors. Stuck-on pixels LCD screen has bright • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology.
Safety-related issues Intermittent problems Missing color Wrong color Image retention from a static image left on the monitor for a long period of time Visible signs of smoke • Do not perform any troubleshooting or sparks steps. • Contact Dell immediately. Monitor malfunctions • Ensure that the video cable on & off connecting the monitor to the computer is connected properly and is secure. • Reset the monitor to Factory Settings.
Product-Specific Problems Specific symptoms What you experience Screen image is too small Image is centered on • Check the Aspect Ratio setting in the screen, but does not Display OSD. fill entire viewing area • Reset the monitor to Factory Settings.
Dell Soundbar Problems Common symptoms What you experience No sound for system where the Soundbar draws power from an AC adapter No sound Possible solutions No power to • Turn the Power/Volume knob on the Soundbar - the power Soundbar clockwise to the middle indicator is off position; check if the power indicator (white LED) on the front of the Soundbar is illuminated. • Confirm that the power cable from the Soundbar is plugged into the adapter.
Distorted sound Distorted sound Unbalanced sound Output Computer’s sound card is used as the audio source • Clear any obstructions between the Soundbar and the user. • Confirm that the audio line-in plug is completely inserted into the jack of the sound card. • Set all Windows volume controls to their midpoints. • Decrease the volume of the audio application. • Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting. • Clean and re-seat the audio line-in plug.
Low volume Volume is too low • Clear any obstructions between the Soundbar and the user. • Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting. • Set all Windows volume controls to their maximum. • Increase the volume of the audio application.
Appendix Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Product Information Guide. FCC Notices (U.S. Only) and Other Regulatory Information For FCC notices and other regulatory information, see the regulatory compliance website located at https://www.dell.com\regulatory_compliance.