E2219HN User’s Guide Monitor Model: E2219HN Regulatory Model: E2219HNo
NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
Contents About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . 7 Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Product-Specific Problems . . . . . . . . . . . . . . . . . . . . . . . 42 Dell Soundbar Problems . . . . . . .
About Your Monitor Package Contents Your monitor ships with all the components shown below. Ensure that you have received all the components and Contact Dell if anything is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
• Quick Setup Guide • Safety and Regulatory Information Product Features The Dell E2219HN flat-panel display has an active matrix, Thin-Film Transistor, Liquid Crystal Display and LED backlight. The monitor’s features include: • E2219HN: 54.61 cm (21.5 inches) diagonal viewable image size, 1920 x 1080 resolution, plus full-screen support for lower resolutions. • Tilt adjustment capability.
Identifying Parts and Controls Front view 1 Label 1 2 2 Description Function buttons (For more information, see Operating the Monitor) Power On/Off button (with LED indicator) Back view 1 2 3 4 5 Back View with Monitor Stand Label 1 2 3 Description VESA mounting holes (100mm) Regulatory rating label Security lock slot 4 Barcode serial number label 5 Cable management slot Use To mount the monitor. Lists the regulatory approvals. Secures monitor with security lock (security lock not included).
Side view Right side Bottom View 1 2 3 4 Label Description 1 AC power connector 2 HDMI connector 3 VGA connector 4 Dell soundbar mounting slots Use To connect the monitor power cable. To connect your computer to the monitor using a HDMI cable. To connect your computer to the monitor using a VGA cable. To attach the optional Dell Soundbar.
Viewable image Diagonal 546.1 mm (21.5 inches) Horizontal Active Area 476.64 mm (18.77 inches) Vertical Active Area 268.11 mm (10.56 inches) Area Pixel pitch 127802.67 mm²(198.21 inches²) 0.248 x 0.
Resolution Specifications Model number E2219HN Scan range • Horizontal 30 kHz to 83 kHz (automatic) • Vertical 50 Hz to 75 Hz (automatic) Maximum preset resolution 1920 x 1080 at 60 Hz Supported Video Modes Model number Video display capabilities (VGA & HDMI playback) E2219HN 480i, 480p, 576i, 576p, 720p, 1080i, 1080p Preset Display Modes The following table lists the preset modes for which Dell guarantees image size and centering: Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (
Electrical Specifications Model number E2219HN Video input signals • Analog RGB: 0.7 Volts ± 5 %, 75 ohm input impedance • HDMI , 600 mV for each differential line, 100 ohm input impedance per differential pair Separate horizontal and vertical synchronizations, polarity-free TTL level, SOG (Composite SYNC on green) 100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 0.7 A (typical) Synchronization input signals AC input voltage / frequency / current Inrush current 120 V: 30 A (Max.) 240 V: 50 A (Max.
Environmental Characteristics Model number Compliant Standards E2219HN • RoHS-compliant • TCO-Certified Displays • PVC/BFR/CFR-reduced • Arsenic-Free glass and Mercury-Free for the panel only Temperature • Operating 0 °C to 40 °C (32 °F to 104 °F) • Non-operating Storage: -20 °C to 60 °C (-4 °F to 140 °F) Shipping: -20 °C to 60 °C (-4 °F to 140 °F) Humidity • Operating 10 % to 80 % (non-condensing) • Non-operating Storage: 5 % to 90 % (non-condensing) Shipping: 5 % to 90 % (non-condensing) Altitud
Power Consumption Pon 11.2 W Total Energy Consumption (TEC) 35.0 kWh NOTE: Pon : Power consumption of On Mode measured with reference to Energy Star test method. TEC : Total energy consumption in kWh measured with reference to Energy Star test method. The OSD will only function in the normal operation mode. When any button except power button is pressed in Active-off mode, the following messages will be displayed: Dell E2219HN There is no signal coming from your computer.
Pin Assignments VGA connector 1 2 6 3 7 4 8 5 9 10 11 12 13 14 15 Pin number 15-pin side of the connected signal cable 1 Video-Red 2 Video-Green 3 Video-Blue 4 GND 5 Self-test 6 GND-R 7 GND-G 8 GND-B 9 DDC +5 V 10 GND-sync 11 GND 12 DDC data 13 H-sync 14 V-sync 15 DDC clock 14 │ About Your Monitor
HDMI connector Pin number 19-pin Side of the Connected Signal Cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 No Connection 14 No Connection 15 DDC CLOCK (SDA) 16 DDC DATA (SDA) 17 GND 18 +5 V POWER 19 HOT PLUG DETECT About Your Monitor │ 15
Plug and Play Capability You can install the monitor in any Plug and Play compatible system. The monitor automatically provides the computer with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. Most monitor installations are automatic. You can select different settings if required.
Setting Up the Monitor Attaching the Stand NOTE: The stand base is detached when the monitor is shipped from the factory. 1. Assemble the stand riser to stand base. b a. Place the monitor stand base on a stable table top. b. Slide the monitor stand body in the correct direction down onto the stand base until it clicks into place. 2. Attach the stand assembly to the monitor: a. Place the monitor on a soft cloth or cushion near the edge of desk. b. Align the stand assembly bracket to the monitor groove. c.
Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your monitor to the computer: 1. Turn off your computer and disconnect the power cable. 2. Connect the black VGA or HDMI cable to the corresponding video port on the back of your computer. Connecting VGA Cable VGA Connecting HDMI Cable HDMI NOTE: The graphics are used for the purpose of illustration only. Appearance on the computer may vary.
Organizing Your Cables After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment), organize all cables as shown above. Removing the Monitor Stand NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the removal instructions. 1. Remove the VESA Cover. a. Place the monitor panel on a soft cloth or cushion. b.
2. Remove the stand assembly to the monitor. a. Use a long screwdriver to push the release latch located in a hole just above the stand. b. Once the latch is released, remove the base away from the monitor. Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible base mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat table. 2. Remove the stand. 3.
Operating the Monitor Power On the Monitor Press the button to turn on the monitor. Using the Front-Panel Controls Use the keys on the front of the monitor to adjust the image settings. A B C D Front-Panel Keys Description A Preset modes B Brightness / Contrast C Menu D Exit Use the Preset modes key to choose from a list of preset color modes. See Using the OSD Menu. Use the Brightness / Contrast key to direct access to the “Brightness” and “Contrast” control menu.
B Down Use the Down key to adjust (decrease ranges) items in the OSD menu. Use the OK key to confirm your selection. C OK Use the Back key to go back to the previous menu. D Back Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. 1.
2. Press the and buttons to toggle between options in the Menu. As you move from one icon to another, the option name is highlighted. 3. To select the highlighted item on the menu press the 4. Press the and button again. buttons to select the desired parameter. 5. Press the button to enter the slide bar and then use the to the indicators on the menu, to make your changes. or buttons, according 6.
Auto Adjust Use this key to activate automatic setup and adjust menu. Energy Use Dell E2219HN Brightness / Contrast Auto Adjust Press to adjust the screen automatically. Input Source Color Display Energy Menu Personalize Others Resolution: 1280x1024, 60Hz Maximum: 1920x1080. 60Hz The following dialog appears on a black screen as the monitor self-adjusts to the current input: Auto Adjustment in Progress... Auto Adjustment allows the monitor to self-adjust to the incoming video signal.
Input Source Use the Input Source menu to select between different video signals that may be connected to your monitor. Energy Use Dell E2219HN Brightness / Contrast VGA Auto Adjust HDMI Input Source Auto Select Color Reset Input Source On Display Energy Menu Personalize Others Resolution: 1280x1024, 60Hz VGA HDMI Auto Select Reset Input Source Color Maximum: 1920x1080. 60Hz Select VGA input when you are using the analog (VGA) connector. Push to select the VGA input source.
Preset Modes Allows you to choose from a list of preset color modes. Energy Use Dell E2219HN Brightness / Contrast Preset Modes Standard Auto Adjust Input Color Format ComfortView Input Source Reset Color Multimedia Color Warm Display Cool Energy Custom Color Menu Personalize Others Resolution: 1280x1024, 60Hz • • Maximum: 1920x1080. 60Hz Standard: Loads the monitor’s default color settings. This is the default preset mode.
Reset Color 3. Take regular and frequent breaks for 20 minutes every two hours. 4. Look away from your monitor and gaze at a distant object at 20 feet away for at least 20 seconds during the breaks. 5. Perform stretches to relieve tension in the neck, arm, back, and shoulders during the breaks. • Multimedia: Loads color settings ideal for multimedia applications. • Warm: Increases the color temperature. The screen appears warmer with a red/yellow tint. • Cool: Decreases the color temperature.
Horizontal Position Use the or buttons to adjust image left and right. Minimum is ‘0’ (-). Maximum is ‘100’ (+). Vertical Position Use the or buttons to adjust image up and down. Minimum is ‘0’ (-). Maximum is ‘100’ (+). NOTE: Horizontal Position and Vertical Position adjustments are only available for “VGA” input. Sharpness This feature can make the image look sharper or softer. Use or to adjust the sharpness from ‘0’ to ‘100’.
Menu Select this option to adjust the settings of the OSD such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Energy Use Dell E2219HN Brightness / Contrast Language English Auto Adjust Transparency 20 Input Source Timer 20 s Color Lock Unlock Display Reset Menu Energy Menu Personalize Others Resolution: 1280x1024, 60Hz Language Transparency Timer Lock Reset Menu Maximum: 1920x1080.
Personalize User can select from “Preset Modes”, “Brightness/Contrast”, “Auto Adjust”, “Input Source”, “Aspect Ratio” and set as shortcut key. Energy Use Dell E2219HN Brightness / Contrast Shortcut Key 1 Preset Modes Auto Adjust Shortcut Key 2 Brightness/Contrast Input Source Reset Personalization Color Display Energy Menu Personalize Others Resolution: 1280x1024, 60Hz Maximum: 1920x1080. 60Hz Reset Allows you to restore shortcut key to the default setting.
DDC/CI DDC/CI (Display Data Channel/Command Interface) allows a software on your computer to adjust the monitor display settings like the brightness, color balance etc. Enable (Default): Optimizes the performance of your monitor and provides a better customer experience. Disable: Disables the DDC/CI option and the following message appears on the screen. Dell E2219HN The function of adjusting display setting using PC application will be disabled.
OSD Messages When the monitor does not support a particular resolution mode you will see the following message: Dell E2219HN The current input timing is not supported by the monitor display. Please change your input timing to 1920 x 1080, 60Hz or any other monitor listed timing as per the monitor specifications. This means that the monitor cannot synchronize with the signal that it is receiving from the computer.
Dell E2219HN There is no signal coming from your computer. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button now to select the correct input source on the On-Screen-Display menu. If VGA or HDMI cable is not connected, a floating dialog box as shown below appears. The monitor will enter Power Save Mode after 4 minutes if left at this state. Dell E2219HN No VGA Cable The display will go into Power Save Mode in 4 minutes. www.dell.
Setting the Maximum Resolution For optimal display performance while using the Microsoft Windows operating systems, set the display resolution to 1920 x 1080 pixels by performing the following steps: In Windows Vista, Windows 7, Windows 8 or Windows 8.1: 1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Screen Resolution. 3. Click the dropdown list of the screen resolution and select 1920 x 1080. 4. Click OK. In Windows 10: 1.
If you have a Dell desktop or a Dell portable computer with Internet access 1. Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card 2. After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again. NOTE: If you are unable to set the resolution to 1920 x 1080, please contact Dell to inquire about a graphics adapter that supports these resolutions.
Using the Tilt Tilt With the stand assembly, you can tilt the monitor for the most comfortable viewing angle. 21° typical (maximum 22°) 5° typical (maximum 6°) NOTE: The stand base is detached when the monitor is shipped from the factory.
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn off both your computer and the monitor. 2. Unplug the video cable from the back of the computer. 3.
Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. 1 2 3 4 5 NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode. To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2.
Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions. Common Symptoms No Video/Power LED off No Video/Power LED on Poor Focus Shaky/Jittery Video What You Experience No picture Possible Solutions • Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • Verify that the power outlet is functioning properly using any other electrical equipment.
Missing Pixels LCD screen has spots Stuck-on Pixels LCD screen has bright spots Brightness Problems Picture too dim or too bright Geometric Distortion Screen not centered correctly Horizontal/Vertical Lines Screen has one or more lines 40 │ Troubleshooting • Cycle power on-off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/ monitors.
Synchronization Problems Screen is scrambled • Reset the monitor to Factory Settings. or appears torn • Perform Auto Adjust via OSD. • Adjust Phase and Pixel Clock controls via OSD. • Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. • Check for bent or broken pins in the video cable connector. • Restart the computer in the safe mode. Safety-Related Issues Visible signs of • Do not perform any troubleshooting smoke or sparks steps.
Product-Specific Problems Specific Symptoms Screen image is too small Cannot adjust the monitor with the buttons on the front panel What You Experience Image is centered on screen, but does not fill entire viewing area OSD does not appear on the screen No Input Signal when user controls are pressed No picture, the LED light is white. When you press “up”, “down” or “Menu” key, the message “ No input signal” will appear.
Dell Soundbar Problems Common Symptoms No sound for system where the Soundbar draws power from an AC adapter What You Experience No power to Soundbar - the power indicator is off No Sound Soundbar has power - power indicator is on Distorted Sound Other audio source is used Possible Solutions • Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the power indicator (white LED) on the front of the Soundbar is illuminated.
Distorted Sound Computer’s sound card is used as the audio source Unbalanced Sound Output Sound from only one side of Soundbar Low Volume Volume is too low 44 │ Troubleshooting • Clear any obstructions between the Soundbar and the user. • Confirm that the audio line-in plug is completely inserted into the jack of the sound card. • Set all Windows volume controls to their midpoints. • Decrease the volume of the audio application.
Appendix Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Product Information Guide. FCC Notices (U.S. Only) and Other Regulatory Information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance.
