Dell Printer | E310dw User’s Guide Regulatory Model: Dell E130dw
Contents Before You Use Your Dell Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Definitions of Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Important Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Change the Media Type (Windows ®). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Change the Resolution (Windows ®). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Set Print Options (Macintosh). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Print in Toner Save Mode (Macintosh). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Print Multiple Copies of the Same Document (Macintosh). . . . . . . . .
Supported Basic Network Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Select Your Network Connection Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Wired Network Connection Examples . . . . . . . . . . . . . . . . .
Print from Your Mobile Device Using Wi-Fi Direct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Mobile Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WPS w/PIN Code (Wireless Network Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 WLAN Status (Wireless Network Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Set to Default. . . . . . . . . .
My Security Settings are not Working Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 I Want to Check that My Network Devices are Working Correctly.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . .
8 Machine Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 General Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Set Sleep Mode Countdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Information regarding recycled paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 Requisite for R&TTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents
Before You Use Your Dell Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Definitions of Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Important Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before You Use Your Dell Machine • Definitions of Notes • Important Note Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
minimum clearance as follows for ventilation and an access to the power plug. Unplug the product if an abnormal condition is noted. • Ventilate well during extended operation or mass copying. It may affect the office air environment due to odor such as ozone in a poorly ventilated room. Provide proper ventilation to ensure the comfortable and safe environment. • Connect this product to the LAN connection which is not subjected to over voltages.
Introduction to Your Dell Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Front View and Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Control Panel Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Introduction to Your Dell Machine • Front View and Back View • Control Panel Overview • Status Messages • Dell Printer Hub (Windows®Only) Front View and Back View 1. Control panel 2. Manual feed paper guide 3. Manual feed slot 4. Manual feed slot cover 5. Paper tray 6. Front cover 7. Face-down output tray 8. Back cover (Face-up output tray) 9. AC power connector 10. USB port 11.
Control Panel Overview 1. LCD (Liquid Crystal Display) Displays messages to help you set up and use your machine. A four-level indicator shows the wireless signal strength if you are using a wireless connection. 2. Power On/Off Button • Turn on the machine by pressing . • Turn off the machine by pressing and holding before going off. . The LCD displays Shutting Down for a few seconds 3. Network Button Wi-Fi Press the Wi-Fi button and launch the wireless installer on your computer.
5. X (Cancel) Button • Press to clear certain error messages. To clear all other errors, follow the control panel instructions. • Press to print any data remaining in the machine's memory. • Press and hold X (Cancel) for about two seconds to cancel a print job. Status Messages Machine Status Message Cooling Down Cancel Printing Please Wait Printing Ready Sleep Deep Sleep Meaning The machine is cooling down. Wait for a few seconds until the inside of the machine has cooled down.
Introduction to Your Dell Machine
Paper Handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Load and Print using the Paper Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Load and Print Paper in the Manual Feed Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 Paper Handling • Load and Print using the Paper Tray • Load and Print Paper in the Manual Feed Slot • Set the Check Size Your Dell machine's Check Size setting causes the machine to display a message when you remove the paper tray from the machine, asking if you changed the paper size. • Unprintable Area • Using Special Paper Always test paper samples before purchasing them to ensure desirable performance.
NOTE: For Legal or Folio size paper, press the release button (1) in the bottom of the paper tray and then pull out the back of the paper tray. (Legal and Folio size paper are not available in some regions.) 3. Fan the stack of paper well. 4. Load paper with the printing surface face down in the paper tray. NOTE: DO NOT load different types of paper in the paper tray at the same time. Doing this may cause the paper to jam or misfeed. 5. Make sure the paper is below the "MAX" mark.
6. Slowly push the paper tray completely into the machine. 7. Lift the flap to prevent paper from sliding off the output tray. 8. Send your print job to the machine. NOTE: Change your print preferences in the Print dialog box before sending the print job from your computer.
Load and Print Paper in the Manual Feed Slot • Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot • Load and Print on Thick Paper and Labels in the Manual Feed Slot • Load and Print on Envelopes in the Manual Feed Slot • Printing Problems • Error and Maintenance Messages Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot When you load a different paper size in the tray, you must change the paper size setting in the machin
3. Use both hands to slide the manual feed slot paper guides to fit the width of the paper you are using. 4. Using both hands, put one full sheet of paper in the manual feed slot until the front edge touches the paper feed roller. When you feel the machine pull it in, let go. NOTE: Load paper into the manual feed slot with the printing surface facing up. NOTE: Make sure the paper is straight and in the correct position in the manual feed slot.
Load and Print on Thick Paper and Labels in the Manual Feed Slot When you load a different paper size in the tray, you must change the paper size setting in the machine or on your computer at the same time. 1. Open the machine's back cover (the face-up output tray). NOTE: The machine automatically turns on Manual Feed mode when you load paper in the manual feed slot. 2. On the front of the machine, open the manual feed slot cover. 3.
NOTE: Load paper into the manual feed slot with the printing surface facing up. NOTE: Pull the paper out completely if you must reload the paper into the manual feed slot. NOTE: Do not put more than one sheet of paper in the manual feed slot at one time, as it may cause a jam. NOTE: Make sure the paper is straight and in the correct position in the manual feed slot. If it is not, the paper may not be fed correctly, resulting in a skewed printout or a paper jam. 5. Send your print job to the machine.
2. Pull down the two levers, one on the left side and one on the right side, as shown in the illustration. 3. On the front of the machine, open the manual feed slot cover. 4. Use both hands to slide the manual feed slot paper guides to fit the width of the paper that you are using. 5. Using both hands, put one envelope in the manual feed slot until the front edge touches the paper feed roller. When you feel the machine pull it in, let go.
NOTE: Load the envelope into the manual feed slot with the printing surface facing up. NOTE: Pull the envelope out completely when you reload the envelope into the manual feed slot. NOTE: Do not put more than one envelope in the manual feed slot at one time, as it may cause a jam. NOTE: Make sure the envelope is straight and in the correct position on the manual feed slot. If it is not, the envelope may not be fed correctly, resulting in a skewed printout or a paper jam. 6.
Unprintable Area The figures below show maximum unprintable areas from the edges of the most commonly-used paper sizes. The measurements may vary depending on the paper size or settings in the application you are using. NOTE: Do not attempt to print into these areas; your output will not reflect anything in these areas. Usage Document Size Print Letter A4 Top (1) Bottom (3) 0.16 in. (4.23 mm) 0.16 in. (4.23 mm) Left (2) Right (4) 0.16 in. (4.23 mm) 0.16 in. (4.
• with letterheads using low temperature dyes or thermography • that is multipart or carbonless • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Dell warranty or service agreement.
Paper Handling
Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Before Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Print from Your Computer (Windows®). . . . . . . . . . . . . . . . . .
3 Print • Before Printing • Print from Your Computer (Windows®) • Print from Your Computer (Macintosh) • Adjust Print Settings from the Machine's Control Panel Before Printing Before attempting any printing operation, confirm the following: • Make sure you have installed the printer driver. • The instructions for printer driver are described based on PCL driver.
You can choose the print resolution. As print resolution and speed are related, the higher the resolution, the longer it will take to print the document. • Change the Print Settings (Windows®) The Print Settings selection lets you choose the print resolution. As print quality and speed are related, the higher the quality, the longer it takes to print the document. • Improve Gray Printing (Windows®) You can improve the image quality of a shaded area.
Print Preview (Windows®) 1. Select the print command in your application. 2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears. 3. Select the Print Preview check box. 4. Change other printer settings if needed. 5. Click OK. 6. Click the proceed or next button in your application dialog box. The PrintPreview viewer opens before printing starts. 7. Select the page(s) you want to print from the list in the Print Page field.
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings , and then click Control Panel. In the Hardware group, click View devices and printers. • (For Windows Server®2012 R2) Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. 2. Right-click the Dell Printer E310dw icon, and then select Printer properties. If printer driver options appear, select your printer driver. 3.
Print Multiple Copies of the Same Document (Windows®) 1. Select the print command in your application. 2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears. 3. Type the number of copies (1-999) you want in the Copies field. 4. Select the Collate check box, if needed. Collate When the Collate check box is selected, one complete copy of your document will be printed, and then reprinted according to the number of copies you choose.
Change the Resolution (Windows®) You can choose the print resolution. As print resolution and speed are related, the higher the resolution, the longer it will take to print the document. 1. Select the print command in your application. 2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Resolution drop down list and click the print resolution you want to use. • 300 dpi • 600 dpi • HQ 1200 4. Click OK. 5.
5. Click OK. 6. Complete your print operation. Improve Gray Printing (Windows®) You can improve the image quality of a shaded area. 1. Select the print command in your application. 2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Print Settings drop-down list, select Manual , and then click the Manual Settings... button. 4. Select the Improve Gray Printing check box.
5. Click OK to return to the printer driver window. 6. Click OK. 7. Complete your print operation. Improve Pattern Printing (Windows®) You can improve the pattern printing if printed fills and patterns are different from the fills and patterns you see on your computer screen. 1. Select the print command in your application. 2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears. 3.
Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®) 1. Select the print command in your application. 2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Portrait or Landscape option to set the orientation of your printout. NOTE: If your application software contains a similar layout feature, we recommend using the one in the application. 4.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Multiple Page drop-down list, and then select the 1 in 2x2 Pages , 1 in 3x3 Pages , 1 in 4x4 Pages , or 1 in 5x5 Pages option. 4. Select the Print cut-out line check box, if needed. Print cut-out line Prints a faint cut-out line around the printable area so that you can easily cut it out. 5. Change other printer settings if needed. 6. Click OK. 7.
Option 2-sided (available only for certain models) 2-sided (Manual) Description Automatically prints on both sides of the paper. The machine prints all the even-numbered pages on one side of the paper first. Then, the printer driver instructs you (with a pop-up message) to reinsert the paper. 5. Click the 2-sided Settings button. 6. Select one of the options from the 2-sided Type menu.
Short Edge (Bottom) Option for Landscape Long Edge (Top) Description Long Edge (Bottom) Short Edge (Right) Short Edge (Left) 7. Select the Binding Offset check box if you want to specify the offset for binding in inches or millimeters. 8. Change other printer settings if needed. 9. Click OK. 10.
• For automatic 2-sided printing, click OK again, and then complete your print operation. • For manual 2-sided printing, click OK again and follow the screen instructions. If the paper is not feeding correctly, it may be curled. Remove the paper, straighten it, and put it back in the paper tray. Print as a Booklet (Windows®) Use this option to print a document in booklet format using 2-sided printing.
4. Click the 2-sided / Booklet drop-down list, and then select the Booklet or Booklet (Manual) option. Option Booklet (available only for certain models) Booklet (Manual) Description Automatically prints as a booklet. Manually prints as a booklet. 5. Click the 2-sided Settings button. 6. Select the one of the options from the 2-sided Type menu.
Bottom Binding 7. Select one of the options from the Booklet Printing Method menu. Option All Pages at Once Divide into Sets Description Every page will be printed in booklet format (four pages to every piece of paper, two pages per side). Fold your printout in the middle to create the booklet. This option prints the whole booklet in smaller individual booklet sets, allowing you to fold at the center of the smaller individual booklet sets without having to change the order of the printed pages.
Option Auto Select Tray1 Manual Description The machine will automatically select the tray to use if the paper type and paper size configured on the machine match the printer driver settings. The paper size and paper type for each tray must be configured correctly on the machine. The machine will exclusively use tray #1 when printing. The machine will exclusively use the Manual Feed Slot when printing.
Print in Toner Save Mode (Windows®) This feature conserves your toner by using less toner to print documents; print appears lighter, but is still readable. NOTE: We do not recommend using this mode for printing photo or grayscale images. 1. Select the print command in your application. 2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Advanced tab. 4. Select the Toner Save Mode check box. 5.
field. 5. Change other printer settings if needed. 6. Click OK. 7. Complete your print operation. Reverse Print (Windows®) This setting rotates the printed image 180 degrees. 1. Select the print command in your application. 2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Advanced tab. 4. Select the Reverse Print check box. 5. Change other printer settings if needed. 6. Click OK. 7. Complete your print operation.
d.If you select the Use Image File option: • Type the file name and location of your image in the File field or click the Browse button to search for the file. • Once an image selected, you can scale the size of the image. e.To move the position of the watermark on the page, adjust it in the Position field. • To modify an existing watermark, select the watermark, and then click the Settings button. Bring To Front This option will overlay the watermark on your printed document.
• Select the Login User Name option to print your computer login user name. • Select the Custom option to print the text you enter in the Custom field. 6. Click OK to return to the printer driver window. 7. Change other printer settings if needed. 8. Click OK. 9. Complete your print operation. Use a Macro from Your Computer (Windows®) If you have stored the electronic forms (macros) in your machine's memory, you can use the macro to print the data as an overlay on the print job you want. 1.
The printer driver window appears. 3. Click the Advanced tab. 4. Click the Other Print Options button. 5. Select Density Adjustment. 6. Clear the Printer Default check box. 7. To increase or decrease the print density, move the slide bar to the right or left. 8. Click OK to return to the printer driver window. 9. Click OK. 10. .Complete your print operation. Reduce Paper Curl (Windows®) If you are printing only a few pages, you do not need to select this setting.
Improve Toner Fixing (Windows®) NOTE: This setting increases the temperature of the machine's fusing process, which improves toner's ability to stick to paper. 1. Select the print command in your application. 2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Advanced tab. 4. Click the Other Print Options button. 5. Select the Improve Print Output option from the Printer Function list. 6.
5. Select the Skip Blank Page option from the Printer Function list. 6. Select the Skip Blank Page check box. 7. Click OK to return to the printer driver window. 8. Click OK. 9. Complete your print operation. Print Text in Black (Windows®) Use this option when you want to print color text in black. NOTE: The Print Text in Black option may not work with certain data. 1. Select the print command in your application. 2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
Select a Print Profile (Windows®) Print Profiles are presets designed to give you quick access to frequently-used printing configurations. 1. Select the print command in your application. 2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Print Profiles tab. 4. Select your profile from the print profile list. The profile settings are shown on the left side of the printer driver window. 5.
7. Click Yes. 8. Click Close. Change the Default Print Settings (Windows®) When you change print settings from within a program, the changes apply only to the items you are printing in that program, at that time. To select print settings to use for all of your Windows®programs, all the time, use these steps to change the default print settings. 1. Do one of the following: • (For Windows Server®2003) Click Start > Printers and Faxes.
get immediate notification of error messages, such as paper empty or paper jam, at pre-set update intervals. You can also access Web Based Management. Print a Document (Macintosh) 1. Make sure you have loaded the correct size paper in the paper tray. 2. From an application, such as Apple TextEdit, click the File menu, and then select Print. 3. Select Dell Printer E310dw. NOTE: For more page setup options, click the Show Details button. 4. Type the number of copies you want in the Copies field. 5.
• Reduce or Enlarge Document Layout (Macintosh) You can reduce or enlarge the layout of a document by scaling it to a percentage of the document's original size. • Change the Paper Source (Macintosh) Select a paper source setting that matches your print conditions or purpose. • Change the Graphic Quality (Macintosh) You can change the print quality. • Reduce Paper Curl (Macintosh) • Improve Toner Fixing (Macintosh) • Adjust the Print Density (Macintosh) You can increase or decrease the print density.
Print Multiple Copies of the Same Document (Macintosh) 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Dell Printer E310dw. NOTE: For more page setup options, click the Show Details button. 3. Type the number of copies you want in the Copies field. 4. Click the application pop-up menu, and then select Paper Handling. The Paper Handling options appear. 5. Select the Collate pages check box, if needed.
3. Select the Orientation option that matches the way you want the document to print. 4. For automatic 2-sided printing, do the following: a.Click the application pop-up menu, and then select Layout. The Layout setting options appear. b.In the Two-Sided section, select the Short-Edge binding or Long-Edge binding option. c.Change other printer settings, if needed. d.Click Print. 5. For manual 2-sided printing, do the following: a.Click the application pop-up menu, and then select Paper Handling.
Change the Orientation of Your Print (Portrait or Landscape) (Macintosh) Portrait Landscape 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Dell Printer E310dw. NOTE: For more page setup options, click the Show Details button. 3. Select the Orientation option that matches the way you want the document to print. 4. Change other printer settings, if needed. 5. Click Print. Print More Than One Page on a Single Sheet of Paper (N in 1) (Macintosh) 1.
7. Change other printer settings if needed. 8. Click Print. Reverse Print (Macintosh) This setting rotates the printed image 180 degrees. 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Dell Printer E310dw. NOTE: For more page setup options, click the Show Details button. 3. Click the application pop-up menu, and then select Layout. The Layout setting options appear. 4. Select the Reverse page orientation check box. 5.
3. Click the application pop-up menu, and then select Layout. The Layout setting options appear. 4. Select the Flip horizontally check box. 5. Change other printer settings, if needed. 6. Click Print. Scaled Print (Macintosh) This option lets you enlarge or reduce the pages in your document to fit your printed paper size. 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Dell Printer E310dw.
Env. Thick Env. Thin Recycled Paper Label Select this option if the toner does not correctly stick to the envelope when the Envelopes option is selected. Select this option if the envelope is crumpled when the Envelopes option is selected. Recycled paper Label 5. Change other printer settings, if needed. 6. Click Print. Change the Resolution (Macintosh) You can choose the print resolution. As print resolution and speed are related, the higher the resolution, the longer it will take to print the document.
Change the Paper Source (Macintosh) Select a paper source setting that matches your print conditions or purpose. If you load one sheet of paper in the manual feed slot, the paper is automatically pulled from this slot. Do not load any paper in the manual feed slot when printing from paper tray. 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Dell Printer E310dw. NOTE: For more page setup options, click the Show Details button. 3.
Reduce Paper Curl (Macintosh) If you are printing only a few pages, you do not need to select this setting. If paper curls excessively, we recommend changing the Media Type setting in the printer driver to the Thin Paper or Env. Thin setting. NOTE: This setting decreases the temperature of the machine's fusing process, which reduces paper curl. 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Dell Printer E310dw.
3. Click the application pop-up menu, and then select Print Settings. The Print Settings options appear. 4. Click the Advanced print settings list. 5. Select the Improve Print Output option. 6. Select Improve Toner Fixing. 7. Click Print. Adjust the Print Density (Macintosh) You can increase or decrease the print density. 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Dell Printer E310dw.
1. Click the System Preferences menu, select Print & Scan or Printers & Scanners , and then select your machine. 2. Click the Options & Supplies button. 3. Click the Utility tab, and then click the Open Printer Utility button. Status Monitor starts. Updating the machine's status To view the latest machine status while the Status Monitor window is open, click the icon. You can set the interval at which the software updates machine status information.
3. Press p or q to display the Off , On(Long Bind) , or On(Short Bind) option, and then press OK. Auto Continue This setting enables the machine to automatically clear a paper size error and use any compatible paper from other paper trays to complete the print job. 1. Press p or q to display the Print Menu option, and then press OK. 2. Press p or q to display the Auto Continue option, and then press OK. 3. Press p or q to display the On or Off option, and then press OK.
Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Get Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Select Your Network Connection Type. . . . . . . . . . . . . . . . . .
4 Network • Get Started We recommend setting up and connecting to your network using the Dell installation CD-ROM. This guide provides more information on network connection types, introduces various methods to manage your network and explains some useful network features of your Dell machine. • Select Your Network Connection Type You must identify your network connection type: wired network connection or wireless network connection.
Operating Systems Printing Web Based Management Status Monitor Vertical Pairing (Windows®7 and Windows®8 only) Windows Vista® Windows®7 Windows®8 Yes Yes Windows Server ® 2003/2008/2012/2012 R2 Yes Yes OS X v10.8.x OS X v10.9.x OS X v10.10.x Yes Yes Yes Yes Select Your Network Connection Type You must identify your network connection type: wired network connection or wireless network connection.
1. Router 2. Network Machine (your machine) NOTE: In a smaller network of two or three computers, we recommend the Peer-to-Peer printing method, as it is easier to configure than the Network Shared printing method. NOTE: Each computer must use the TCP/IP protocol. NOTE: The Dell machine needs an appropriate IP address configuration. NOTE: If you are using a router, the Gateway address must be configured on the computers and the Dell machine.
1. Client Computer 2. Centrally controlled computer, also known as the "Server" or "Print Server" 3. Ethernet Cable or USB 4. Network Machine (your machine) NOTE: In a larger network, we recommend a Network Shared Printing environment. NOTE: The "Server" or the "Print Server" must use the TCP/IP protocol. NOTE: The Dell machine needs to have an appropriate IP address configuration, unless it is connected via the USB interface at the server.
• Wi-Fi Direct Connected to a Computer with a Wireless LAN Access Point Router in the Network (Infrastructure Mode) This type of network has a wireless LAN central access point/router at the heart of the network. The access point can also act as a bridge or a gateway to a wired network. When the Dell wireless machine (your machine) is part of this network, it receives all print jobs via an access point. 1. Wireless LAN Access Point/Router 2. Wireless Network Machine (your machine) 3.
1. Wireless Network Machine (your machine) 2. Wireless Computer We cannot guarantee secure wireless network connections with Windows Server®products in Ad-Hoc mode. Learn to Use Network Management Utilities Configure and change your Dell machine's network settings using a management utility.
Access Network Management Software and Utilities Before using your Dell machine in a network environment, you must install the Dell software and configure the appropriate TCP/IP network settings on the machine itself. If you do not want to or are unable to use the Dell installer, see Related Information. Access Web Based Management 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
The NetBIOS name can be found in the Network Configuration Report. NOTE: For Macintosh, access Web Based Management by clicking the machine's icon on the Status Monitor screen. 3. No password is required by default. Type a password if you have set one, and then click . 4. Click Administrator. 5. Type the password you want to use (up to 32 characters). 6. Retype the password in the Confirm New Password box. 7. Click Submit.
The NetBIOS name can be found in the Network Configuration Report. NOTE: For Macintosh, access Web Based Management by clicking the machine's icon on the Status Monitor screen. 3. No password is required by default. Type a password if you have set one, and then click . You can change the network settings. If you change the protocol settings, restart the machine after clicking Submit to activate the configuration.
NOTE: Routers or access points that support WPS are marked with this symbol: NOTE: Routers or access points that support AOSS ™ are marked with this symbol: How to Configure Your Wireless Network Using the One Push Method of WPS or AOSS™ 1. Press p or q to select the Network option, and then press OK. 2. Press p or q to select the WLAN option, and then press OK. 3. Press p or q to select the WPS/AOSS option, and then press OK. 4. When WLAN Enable? appears, press p to select On.
Protected Setup™ (WPS) If your wireless LAN access point/router supports WPS, you can use the Personal Identification Number (PIN) Method to configure your wireless network settings. The PIN Method is one of the connection methods developed by the Wi-Fi Alliance®. By submitting a PIN created by an Enrollee (your machine) to the Registrar (a device that manages the wireless LAN), you can set up the wireless network and security settings.
NOTE: Routers or access points that support WPS are marked with this symbol: How to Configure Your Wireless Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) 1. Press p or q to select the Network option, and then press OK. 2. Press p or q to select the WLAN option, and then press OK. 3. Press p or q to select the WPS w/PIN Code option, and then press OK. 4. When WLAN Enable? appears, press p to select On. This will start the wireless setup wizard. To cancel, press Back. 5.
installer on the Installer CD-ROM. 9. Select your machine and click Next. 10. Type the PIN displayed on the machine's LCD, and then click Next. 11. Select your network, and then click Next. 12. Click Close. If your wireless device is connected successfully, the machine's LCD displays Connected. The machine will print your machine's wireless status report. If the connection fails, check the error code on the printed report. NOTE: If the connection fails, your machine reverts to a wired network interface.
6. Enter the SSID name, and then press OK. 7. Press p or q to select the Ad-hoc option, and then press OK. 8. Press p or q to select the Encryption Type None or WEP , and then press OK. 9. If you selected the WEP option for Encryption Type, enter the WEP key, and then press OK. NOTE: Your Dell machine supports the use of the first WEP key only. 10. To apply the settings, press p. To cancel, press q . 11. The machine will attempt to connect to the wireless device you have selected.
NOTE: Your Dell machine supports the use of the first WEP key only. 2. Press p or q to select the Network option, and then press OK. 3. Press p or q to select the WLAN option, and then press OK. 4. Press p or q to select the Setup Wizard option, and then press OK. 5. When WLAN Enable? appears, press p to select On. This will start the wireless setup wizard. To cancel, press Back. 6. The machine will search for your network and display a list of available SSIDs.
Network Key 12345 NOTE: Your access point/router may support the use of multiple WEP keys, however your Dell machine supports the use of the first WEP key only. NOTE: If you need assistance during setup and want to contact Dell Customer Service , make sure you have your SSID (Network Name) and Network Key ready. We cannot assist you in locating this information. NOTE: If you do not know this information (SSID and Network Key), you cannot continue the wireless setup.
You have completed the wireless network setup. To install drivers and software necessary for operating your device, double-click "StartHereOS X.app" in the installation CD-ROM. Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration. 1. Check and record the current wireless network settings.
then press OK. If you selected the WEP option for Encryption Type, enter the WEP key, and then press OK. • If you selected the Shared Key option, enter the WEP key, and then press OK. • If you selected the WPA/WPA2-PSK option, press p or q to select the Encryption Type TKIP+AES or AES , and then press OK. Enter the WPA key, and then press OK. NOTE: Your Dell machine supports the use of the first WEP key only. 11. To apply the settings, press p. To cancel, press q . 12.
1. Mobile device 2. Your Dell machine NOTE: Although the Dell machine can be used in both a wired and wireless network, only one connection method can be used at a time. However, a wireless network connection and Wi-Fi Direct connection, or a wired network connection (supported models only) and Wi-Fi Direct connection can be used at the same time. NOTE: The Wi-Fi Direct-supported device can become a Group Owner (G/O). When configuring the Wi-Fi Direct network, the G/O serves as an access point.
For iOS Devices This printer is compatible with AirPrint. This printer is also compatible with Dell Document Hub App, available for free download from App Store. Scan the QR Code for quick access to the relevant application store. Configure Your Wi-Fi Direct Network Configure your Wi-Fi Direct network settings from your machine's control panel.
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machine's LCD. Press OK on your machine. This will start the Wi-Fi Direct setup. To cancel, press Back. 8. If your mobile device connects successfully, the machine's LCD displays Connected. You have completed the Wi-Fi Direct network setup. Configure Your Wi-Fi Direct Network Using the PIN Method If your mobile device supports the PIN Method of Wi-Fi Direct, follow these steps to configure a Wi-Fi Direct network: 1. Press p or q to select the Network option, and then press OK. 2.
5. Press p or q to select the PIN Code option, and then press OK. 6. When Wi-Fi Direct On? appears, press p to accept. To cancel, press q . 7. Activate your mobile device's WPS PIN configuration method (see your mobile device's user's guide for instructions) when Activate Wi-Fi Direct on other device and press OK. appears on the machine's LCD. Press OK on your machine. This will start the Wi-Fi Direct setup. To cancel, press Back. 8. The machine will wait for a connection request from your mobile device.
• IP address: 192.168.0.5 • Subnet mask: 255.255.255.0 • Node name: DELL000499 • MAC Address: 00-0c-a0-00-04-99 1. Press p or q to select the Machine Info. option, and then press OK. 2. Press p or q to select Print NetSetting. 3. Press OK. Technical Information for Advanced Users • Additional Network Settings for Windows® • Available Services When you want your computer to print to the Dell print server, you must use a resource, also known as a 'service.
Before Configuring Additional Network Settings Use one of the following features to configure additional network settings: • Web Services for printing (Windows Vista®, Windows®7 and Windows®8) • Vertical Pairing (Windows®7 and Windows®8) Use Web Services to Install Drivers Used for Printing (Windows Vista®, Windows®7 and Windows®8) Use Web Services to monitor printers on the network.
NOTE: The Web Services Name for the Dell machine is your model name and the MAC Address (Ethernet Address) of your machine (for example, Dell E310dw [XXXXXXXXXXXX] (MAC Address / Ethernet Address)). NOTE: (Windows ® 8) Move your mouse over the machine name to display the machine's information. 6. Do one of the following: • (Windows Vista®/Windows®7) Click Install in the machine's drop-down menu. • (Windows®8) Select the machine you want to install.
and Windows®8) Windows®Vertical Pairing is a technology that allows your Vertical Pairing-supported wireless machine to connect to your Infrastructure network using the PIN Method of WPS and the Web Services feature. It enables printer driver installation from the printer icon in the Add a device screen. If you are in Infrastructure mode, you can connect your machine to the wireless network, and then install the printer driver using this feature.
the printer driver using this feature. Your machine also supports the Persistent Group feature of Vertical Pairing for Windows®8.1. • If you have disabled your machine's Web Services feature, you must re-enable it by selecting the Web Services check box, and clicking Submit. The default setting of the Web Services for the Dell machine is Enabled. You can change the Web Services setting using Web Based Management. • Make sure your computer has the Windows®8.1 compatibility logo.
Configure the IP Address Using DHCP The Dynamic Host Configuration Protocol (DHCP) is one of several automated mechanisms for IP address allocation. If you have a DHCP server on your network, the print server obtains its IP address from the DHCP server automatically and registers its name with any RFC 1001- and 1002-compliant dynamic name services. NOTE: If you do not want your print server configured via DHCP, you must set the Boot Method to Static so that the print server has a static IP address.
where the first entry is the MAC Address (Ethernet Address) of the print server and the second entry is the name of the print server. (The name must be the same as the one you put in the /etc/hosts file.) If the RARP daemon is not already running, start it (depending on the system, the command can be rarpd, rarpd -a, in.rarpd -a, or another command; type man rarpd or see your system documentation for additional information).
any one of these IP address allocation systems, so you will not need to use the ARP command. The ARP command works only once. For security reasons, when you have successfully configured the IP address of a Dell print server using the ARP command, you cannot use the ARP command again to change the address. The print server will ignore any attempts to do this.
The wireless access point/router cannot be detected. 1. Check the following four points: • Make sure that the wireless access point/router is powered on. • Move your machine to an obstruction-free area, or closer to the wireless access point/router. • Temporarily place your machine within about 3.3 feet (one meter) from the wireless access point when you are TS-02 configuring the wireless settings.
Network Menu on the Dell Control Panel The control panel's Network menu selections allow you to configure the Dell machine for your network. Note that your Dell machine includes the Web Based Management, which you can use to configure many aspects of the network. TCP/IP If you connect the machine to your network with a network cable, use the Wired LAN menu selections. If you connect the machine to a wireless Ethernet network, use the WLAN menu selections.
to any setting except Static. APIPA Selecting On will cause the print server to automatically allocate a link-local IP address in the range (169.254.1.0 169.254.254.255) when the print server cannot obtain an IP address through the Boot Method you have set. Selecting Off means the IP address does not change when the print server cannot obtain an IP address through the Boot Method you have set. IPv6 This machine is compatible with IPv6, the next generation Internet protocol. The default setting is Off.
WPS w/PIN Code (Wireless Network Only) If your wireless LAN access point/router supports WPS (PIN method), you can configure your Dell machine without a computer. NOTE: WPS refers to Wi-Fi Protected Setup™. WLAN Status (Wireless Network Only) Status This field displays the current wireless network status. Signal This field displays the current wireless network signal strength. Channel This field displays the current wireless network channel. Speed This field displays the current wireless network speed.
Network
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Lock the Machine Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Before Using Network Security Features . . . . . . . . . . . . . . . . . . . . . . . . . . .
5 Security • Lock the Machine Settings Before turning on the machine's access lock feature, make a careful note of your password. If you forget the password, you must reset all passwords stored in the machine by calling your administrator or Dell Customer Service. • Before Using Network Security Features Your Dell machine employs some of the latest network security and encryption protocols available today.
To enter each digit, press p or q to select a number, and then press OK. 6. When the LCD displays Verify: , re-enter the password. 7. Press OK. Turn Setting Lock On or Off • Turn Setting Lock On • Turn Setting Lock Off Turn Setting Lock On 1. Press p or q to select the General Setup option, and then press OK. 2. Press p or q to select the Setting Lock option, and then press OK. 3. Press OK when the LCD displays On. 4. Enter the current four-digit password.
SMTP-AUTH expands SMTP (the Internet email sending protocol) to include an authentication method that ensures that the true identity of the sender is known. Manage Your Network Machine Securely Using Web Based Management (Web Browser) To manage your network machine securely, you must use the management utilities with security protocols. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). 3.
Configure Email Sending Using Web Based Management We recommend using Web Based Management to configure secured email sending with user authentication. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.2 NOTE: If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as "SharedPrinter" instead of the IP address.
You must configure your machine's SMTP authentication method to match the method used by email server. For details about your email server settings, contact your network administrator or Internet Service Provider (ISP). NOTE: To enable SMTP server authentication, in the Web Based Management SMTP screen, under Server Authentication Method , you must select SMTP-AUTH.
Security
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Network Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6 Troubleshooting Use this section to resolve typical problems you may encounter when using your Dell machine. You can correct most problems yourself. IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Using non-Dell supplies may affect the print quality, hardware performance, and machine reliability. First, check the following: • The machine's power cord is connected correctly and the machine's power is on.
Printing Problems Difficulties No printout Suggestions Check that the correct printer driver has been installed and selected. Check to see if the Status Monitor (for Macintosh only) or the machine's control panel displays an error status. Check that the machine is online: • Windows®7 and Windows Server®2008 R2 Click / Start > Devices and Printers. Right-click Dell Printer E310dw and click See what's printing. Click Printer in the menu bar. Make sure Use Printer Offline is cleared.
The machine prints the first couple of pages correctly, then some pages have missing text. The machine does not print on both sides of the paper even though the printer driver setting is 2-sided. Print speed is too slow. The machine does not feed paper. Check the settings in your application to make sure they are set up to work with your machine. Your computer is not recognizing the full signal of the machine's input buffer. Make sure you connected the interface cable correctly.
Error Messages Your Dell machine will display an error message if an error occurs. The most common error messages are shown in the chart. Error Messages Cannot Connect A device is already connected. Cause Two mobile devices are already connected to the Wi-Fi Direct network when the Dell machine is the Group Owner (G/O). Connection Error Other devices are trying to connect to the Wi-Fi Direct network at the same time.
Investigate the problem using the WLAN Report. Cause Action Your security settings (SSID/ • Select and confirm that you are using the correct security Network Key) are not correct. settings. Interface Wireless • See the instructions supplied with your wireless LAN access point/router for information on how to find the security settings. • The manufacturer's name or model number of the wireless LAN access point/router may be used as the default security settings.
If you have checked and tried all of the above, but still cannot complete the Wi-Fi Direct configuration, do the following: • Turn your Dell machine off and back on. Then try to configure the Wi-Fi Direct settings again. • If you are using your Dell machine as a client, confirm how many devices are allowed in the current Wi-Fi Direct network, and then check how many devices are connected. Wi-Fi Direct My Dell Machine is Not Found on the Network During Printer Driver Installation.
My Dell Machine Cannot Print over the Network. Cause Your security software blocks your machine's access to the network. Your Dell machine was not assigned an available IP address. Action Interface Wired/Wireless Some security software might block access without showing a security alert dialog box even after successful installation. To allow access, see the instructions for your security software or ask the software manufacturer. Wired/Wireless Confirm the IP address and the Subnet Mask.
The failed print job is still in your computer's print queue. • If the failed print job is still in your computer's print queue, Wired/Wireless delete it. • Otherwise, double-click the printer icon in the following folder and cancel all documents: • (Windows Server®2003) Click Start > Printers and Faxes. • (Windows Vista®) Click (Start) > Control Panel > Hardware and Sound > Printers. • (Windows®7) Click (Start) > Devices and Printers > Printers and Faxes.
My Dell Machine is not Found on the Network Even After Successful Installation. Cause Your security software blocks your machine's access to the network. Your Dell machine is not assigned with an available IP address. Your Dell machine is not connected to the network using wireless capabilities. Action Some security software might block access without showing a security alert dialog box even after successful installation.
Check that your Dell Check the following: machine, access point/router, • The power cord is connected correctly and the Dell machine is or network hub is turned on. turned on. Wired/Wireless • The access point/router or hub is turned on and its link button is blinking. • All protective packaging has been removed from the machine. • The toner cartridge and drum unit are installed correctly. • The front and back covers are fully closed. • Paper is inserted correctly in the paper tray.
The Dell software cannot be installed. (Windows®) If the Security Software warning appears on the computer screen during the installation, change the Security Software settings to permit the Dell product setup program or other program to run. (Macintosh) If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Dell software.
Jam Tray 1 Manual Feed No Paper No Toner Out of Memory Print Unable ## The paper is jammed in the paper tray. Pull the paper tray out completely, open the front cover and fusing unit cover to remove the jammed paper. Manual was selected as the paper source in the Place paper in the manual feed slot. printer driver when there was no paper in the manual feed slot. The machine is out of paper, or paper is not • Refill paper in the paper tray. Make sure the correctly loaded in the paper tray.
Toner Ended(Continue mode) Toner Low It is time to replace the toner cartridge. Replace the toner cartridge with a new one. If the LCD displays this message you can still Order a new toner cartridge now so you have it print. The toner cartridge is near the end of its when the LCD displays Replace Toner. life. Clear the Paper Jam Always remove the remaining paper from the paper tray and straighten the stack when you are adding new paper.
4. Make sure the paper is below the "MAX" mark. 5. Put the paper tray firmly back in the machine. Paper is Jammed at the Back of the Machine If the machine's control panel or the Status Monitor (for Macintosh only) indicates that there is a jam in the back (Rear) of the machine, do the following: 1. Leave the machine turned on for 10 minutes. This allows the internal fan to cool the extremely hot parts inside the machine.
2. Open the back cover. 3. Pull the black tabs at the left and right sides toward you to release the fusing unit cover. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them. 4. Use both hands to gently pull the jammed paper out of the fusing unit.
5. Close the fusing unit cover. Make sure the black tabs at the left and right sides lock into place. 6. Close the back cover until it locks in the closed position. Paper is Jammed inside the Machine If the machine's control panel or the Status Monitor (for Macintosh only) displays there is a jam inside the machine, do the following steps. CAUTION Do not attempt to remove a paper jammed deeply inside the product, particularly a paper wrapped around a heat roller.
3. Remove the toner cartridge and drum unit assembly. WARNING HOT SURFACE Internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. 4. Pull out the jammed paper slowly.
5. Install the toner cartridge and drum unit assembly into the machine. 6. Close the front cover of the machine. Paper is Jammed in the 2-sided Tray If the machine's control panel or the Status Monitor (for Macintosh only) displays there is a jam in the 2-sided paper tray, do the following steps. 1. Leave the machine turned on for 10 minutes. This allows the internal fan to cool the extremely hot parts inside the machine. 2. Pull the paper tray completely out of the machine. 3.
4. Pull the jammed paper out of the machine or out of the 2‑sided tray. 5. Remove paper that may have jammed under the machine due to static electricity. 6. If paper is not caught inside the 2-sided tray, open the back cover.
WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them. 7. Use both hands to gently pull the jammed paper out of the back of the machine. 8. Close the back cover until it locks in the closed position. 9. Put the 2-sided tray firmly back in the machine. 10. Put the paper tray firmly back in the machine. Improve the Print Quality If you have a print quality problem, print a test page first.
• If the machine indicates Replace Toner status, put in a new toner cartridge. • Check the machine's environment. Conditions such as humidity, high temperatures, and so on, may cause this print fault. • If the whole page is too light, Toner Save may be turned on. Turn off Toner Save mode in the machine's menu settings or the printer driver. • Clean the drum unit. • Clean the corona wire of the drum unit. Faint • Replace the toner cartridge with a new toner cartridge.
• Clean the corona wire on the drum unit. • The drum unit may be damaged. Replace the drum unit with a new drum unit. • The fusing unit may be contaminated. Contact Dell Customer Service. Toner specks • Select Thick Paper mode in the printer driver or use thinner paper than you are currently using. • Select Thick Paper in the machine's Media Type menu setting. • Check the machine's environment. Conditions such as high humidity can cause hollow print. • The drum unit may be damaged.
• Clean the corona wire inside the drum unit. • Clean the drum unit. • The drum unit may be damaged. Replace the drum unit with a new drum unit. Lines across the page • Check the machine's environment. Conditions such as high humidity and high temperatures may cause this print quality problem. • Clean the drum unit. • If the problem is not solved after printing a few pages, replace the drum unit with a new drum unit.
• If you use label sheets for laser printers, the glue from the sheets may sometimes stick to the drum surface. Clean the drum unit. • If you used paper that has clips or staples, the drum unit may be damaged. • If the unpacked drum unit is in direct sunlight (or room light for long periods of time), the unit may be damaged. • Clean the drum unit. • The toner cartridge may be damaged. Black toner marks across the page Replace the toner cartridge with a new toner cartridge. • The drum unit may be damaged.
• Check the paper type and quality. High temperatures and high humidity will cause paper to curl. • If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack, and then rotate the paper 180°in the paper tray. • Open the back cover (face-up output tray) to let the printed paper exit onto the face-up output tray.
• Make sure the two levers inside the back cover are pulled down to the envelope position when you print envelopes. After you have finished printing, reset the levers back to their original positions. Pull up the levers until they stop. Envelope creases • Make sure envelopes are printed with the back cover (face-up output tray) opened. • Make sure envelopes are fed only from the manual feed slot.
• Settings Reset Network Reset Use the Network Reset function to restore the print server's network settings, such as password and IP address, back to its default factory settings. • Unplug all the interface cables before you perform a Network Reset. 1. Press p or q to select the Reset Menu option, and then press OK. 2. Press p or q to select the Network option, and then press OK. 3. Press p to select Yes. The machine will restart automatically.
Troubleshooting
Routine Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Replace Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Clean the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7 Routine Maintenance • Replace Supplies You must replace supplies when the machine indicates that the life of the supply is over. • Clean the Machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. • Check the Remaining Life of Parts • Pack and Ship Your Dell Machine Replace Supplies You must replace supplies when the machine indicates that the life of the supply is over. You can replace the following supplies yourself.
of this machine as a result of the use of toner or toner cartridges other than Dell Original products due to the incompatibility or lack of suitability of those products with this machine, any repairs required as a result may not be covered by the warranty. • For best performance, use a Dell Original drum and toner cartridge. Printing with a third party drum unit or toner cartridge may reduce not only the print quality but also the quality and life of the machine itself.
Learn About The Toner Cartridge The Standard toner cartridge can print approximately 1,200 pages *1. The High Yield toner cartridge can print approximately 2,600 pages *1. Actual page count will vary depending on your average type of document. When a toner cartridge is running low, the control panel shows Toner Low indication. The toner cartridge that comes with your Dell machine is a Starter toner cartridge. The approximate toner life may differ from the Standard toner cartridge.
3. Remove the toner cartridge and drum unit assembly from the machine. 4. Push down the lock lever and take the toner cartridge out of the drum unit. 5. Unpack the new toner cartridge. 6. Remove the protective cover.
7. Put the new toner cartridge firmly into the drum unit until you hear it lock into place. NOTE: Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 8. Clean the corona wire inside the drum unit by gently sliding the tab from left to right and right to left several times. NOTE: Be sure to return the tab to the Home position ( p ). The arrow on the tab must be aligned with the arrow on the drum unit. If it is not, printed pages may have a vertical stripe. 9.
10. Close the front cover of the machine. NOTE: Do not turn off the machine or open the front cover until the machine returns to Ready Mode. Learn About The Drum Unit A new drum unit can print approximately 12,000 Letter or A4 size single-sided pages. Drum wear and tear occurs due to use and rotation of the drum and interaction with paper, toner and other materials in the paper path.
3. Remove the toner cartridge and drum unit assembly from the machine. 4. Push down the lock lever and take the toner cartridge out of the drum unit. 5. Unpack the new drum unit. 6. Put the toner cartridge firmly into the new drum unit until you hear it lock into place.
NOTE: Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 7. Clean the corona wire inside the drum unit by gently sliding the tab from left to right and right to left several times. NOTE: Be sure to return the tab to the Home position ( p ). The arrow on the tab must be aligned with the arrow on the drum unit. If it is not, printed pages may have a vertical stripe. 8. Install the toner cartridge and drum unit assembly back into the machine.
9. Close the front cover of the machine. Clean the Machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.
Clean the Corona Wire If you have print quality problems or the control panel displays Drum ! status, clean the corona wire. 1. Open the front cover. 2. Remove the toner cartridge and drum unit assembly from the machine.
3. Clean the corona wire inside the drum unit by gently sliding the tab from left to right and right to left several times. NOTE: Be sure to return the tab to the Home position ( p ). The arrow on the tab must be aligned with the arrow on the drum unit. If it is not, printed pages may have a vertical stripe. 4. Install the toner cartridge and drum unit assembly back into the machine. 5. Close the front cover of the machine.
Clean the Drum Unit If your printout has dots or other repeating marks at 3.7 in. (94 mm) intervals, the drum may have foreign material, such as glue from a label stuck on the drum surface. Follow these steps to solve the problem: 1. Press and hold to turn off the machine. 2. Open the front cover. 3. Remove the toner cartridge and drum unit assembly from the machine. 4. Push down the lock lever and take the toner cartridge out of the drum unit. 5. Turn the drum unit as shown in the illustration.
6. Turn the edge of the drum unit toward you by hand while looking at surface of the suspected area. NOTE: To avoid print quality problems, DO NOT touch the surface of the drum unit except the edge. 7. Wipe the surface of the drum gently with a dry cotton swab until the mark on the surface comes off. NOTE: DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids. 8. Put the new toner cartridge firmly into the drum unit until you hear it lock into place.
NOTE: Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 9. Install the toner cartridge and drum unit assembly back into the machine. 10. Close the front cover of the machine. 11. Press to turn on the machine. Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by insuring the proper feeding of paper. If you have paper feed problems, clean the pick-up rollers as follows: 1. Press and hold to turn off the machine.
3. If paper is loaded or something is stuck inside in the paper tray, remove it. 4. Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad on the paper tray to remove dust. 5. Wipe the two pick-up rollers inside the machine to remove dust. 6. Reload the paper and put the paper tray firmly back in the machine. 7. Press to turn on the machine.
Check the Remaining Life of Parts 1. Press p or q to display the Machine Info. option, and then press OK. 2. Press p or q to select the Parts Life option, and then press OK. 3. Press p or q to select the Toner Life or Drum Life option, and then press OK. Pack and Ship Your Dell Machine NOTE: If for any reason you must ship your machine, carefully repack the machine in the original packaging to avoid any damage during transit. The machine should be adequately insured with the carrier. 1.
6. Put the protective material (1) in the machine to the left as shown in the illustration. 7. Install only the drum unit back into the machine. 8. Close the front cover. 9. Put the machine into the bag it originally came in. 10. Pack the machine and the printed materials in the original carton with the original packing material as shown below.
NOTE: Put the AC power cord and printed materials in the original carton as shown in the illustration. 11. Close the carton and tape it shut.
Machine Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 General Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Menu Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8 Machine Settings • General Settings • Menu Table General Settings • Set Sleep Mode Countdown The Sleep Mode (or Power Save Mode) setting can reduce power consumption. Select how long the machine must be idle before it goes into Sleep Mode. The Sleep Mode timer is reset when the machine receives a print job.
Sleep Mode. Press OK. About Deep Sleep Mode If the machine is in Sleep Mode and does not receive any jobs for certain length of time, based on your model and settings, the machine will automatically enter Deep Sleep Mode. You can set the length of time before the machine enters Deep Sleep Mode between 10 to 60 minutes. The default time is 11 minutes. • Deep Sleep Mode uses less power than Sleep Mode. • The machine will wake up and start printing if it receives a print job.
Set Toner Save Mode Save toner using Toner Save Mode. When you set Toner Save to On , the print appears lighter. The default setting is Off. 1. Press p or q to select the General Setup option, and then press OK. 2. Press p or q to select the Ecology option, and then press OK. 3. Press p or q to select the Toner Save option, and then press OK. 4. Press p or q to select the On or Off option. Press OK. Set Quiet Mode Use Quiet Mode to reduce printing noise.
Machine Info. Level 1 Print Settings Level 2 - Print NetSetting Print WLANReport Test Print - Print Font - Demo Print Serial No. Version Page Count Parts Life - Main Version Sub1 Version RAM Size - Toner Life Drum Life Description Prints the Printer Settings page. Prints the Network Configuration Report. Prints the result of wireless LAN connectivity diagnosis. Prints the test page. Prints the demonstration sheet. Prints the font list. Displays the machine's serial number.
Interface Select Auto IF Time Select the interface to use. If you choose Auto, the machine automatically changes the interface to USB or Ethernet depending on which interface is receiving data. You must set the time-out period for the auto interface selection. Input Buffer Increases or decreases the input buffer capacity.
Network Level 1 Wired LAN Level 2 TCP/IP Level 3 Boot Method IP Address Subnet Mask Ethernet Wired Status MAC Address WLAN Set to Default Wired Enable TCP/IP Enter the Subnet mask. Enter the Gateway address. - Chooses the Ethernet link mode. IP Boot Tries Specifies the number of attempts the machine will try to obtain an IP address when the Boot Method is set to any setting except Static. APIPA Automatically allocates the IP address from the link-local address range.
Wi-Fi Direct Push Button - PIN Code - Manual - Group Owner - You can easily configure your Wi-Fi Direct™ network settings using the one-button push method. You can easily configure your Wi-Fi Direct™ network settings using WPS with a PIN code. You can manually configure your Wi-Fi Direct™ network settings. Sets your machine as the Group Owner. Device Name You can see the device name of your machine. SSID Displays SSID of Group Owner. IP Address Displays the IP Address of your machine.
Machine Settings
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 General Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 Print Media Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9 Specifications • General Specifications • Print Media Specifications • Printer Specifications • Interface Specifications • Supported Protocols and Security Features • Computer Requirements Specifications General Specifications Printer Type Laser Print Method Electrophotographic Laser Printer Memory Capacity Standard 32 MB LCD (liquid crystal display) 16 characters × 1 line Power Source For US region:110 - 120 V AC 50/60 Hz For EU region:220 - 240 V AC 50/60 Hz Approximately 1080 W Power Consu
*2 This condition is equivalent to Network standby mode, the power consumption in this condition is that all wired network ports are connected and all wireless network ports are activated. *3 Measured according to IEC 62301 Edition 2.0. *4 Power consumption varies slightly depending on the usage environment.
Interface Specifications USB *1 *2 LAN Wireless LAN Hi-Speed USB 2.0 Use a USB 2.0 interface cable that is no longer than 6 feet (2 m). 10BASE-T / 100BASE-TX Use a straight-through Category 5 (or greater) twisted-pair cable. IEEE 802.11b/g/n (Infrastructure/Ad-hoc Mode) IEEE 802.11g/n (Wi-Fi Direct™ ) *1 Your machine has a USB 2.0 Hi-Speed interface. The machine can also be connected to a computer that has a USB 1.1 interface. *2 Third party USB ports are not supported.
Windows® Operating System Windows Vista® Printing Windows 7 ® Windows®8 32 bit (x86) or 64 bit (x64) processor 80 MB Windows®8.1 Windows Server®2003 Printing Windows Server®2003 x64 Edition Windows Server®2008 Macintosh Operating System Windows Server®2008 R2 Windows Server®2012 Windows Server®2012 R2 OS X v10.8.x 32 bit (x86) or 64 bit (x64) processor 64 bit (x64) processor 32 bit (x86) or 64 bit (x64) processor 64 bit (x64) processor Printing Intel®Processor OS X v10.9.x OS X v10.10.
How to Enter Text on Your Dell Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Enter Text on Your Dell Machine 10 • When setting certain menu selections, such as the Network Key, you will need to enter text characters. • Hold down or repeatedly press p or q to select a character from the list below: 0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ(spa ce)!"#$%&'()*+,-./:;<=>?@[]^_ • Press OK to confirm the current character and then enter the next character. • Press Back to delete the characters you have entered.
How to Enter Text on Your Dell Machine
Environmental Information Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Environmental Information Notice 11 At Dell, we aim to make “being environmentally conscious” easier, more efficient and more cost effective for our customers. We thank you for choosing Dell printers, and here are some useful environmental information regarding this printer before you begin using: 1. Choice to print on various print media ranging from recycled, virgin paper to light weight paper in the range of 60-163 g/m2 certified under environmental stewardship initiatives. 2.
Environmental Information Notice
Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 Dell™ Technical Support Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 Warranty and Return Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix Dell™ Technical Support Policy Warranty and Return Policy Contacting Dell Dell™ Technical Support Policy Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software program and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware.
Warranty and Return Policy Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, see www. dell.com/support. Recycling Information It is recommended that customers dispose of their used computer hardware, monitors, printers, and other peripherals in an environmentally sound manner.
Additional documents for Important Information SAFETY: Laser Printer Internal laser radiation Max. Radiation Power: 25mW Wave Length: 770 - 800 nm Laser Class: Class 3B SAFETY: General Safety • Ventilate well during extended operation or mass copying. It may affect the office air environment due to odor such as ozone in a poorly ventilated room. Provide proper ventilation to ensure the comfortable and safe environment. • This equipment is also designed for IT power system with phase to phase voltage 230V.
Additional information for installation If user can’t install Page Manager properly, below message is shown. “The OCR software must be installed to use this feature. Before installing, ensure that your computer has access to the internet. To install, click the PageManager (OCR) button. “ Printing With Mopria ™ Mopria-certified mobile devices can connect and print to certify printer. Either connect your mobile devices to the same network as the printer or make a direct connection with Wi-Fi Direct®.
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 B. . .
Glossary This is a comprehensive list of features and terms that appear in Dell manuals. Availability of these features depends on the model you purchased. A Ad-Hoc Mode The mode of operation in a wireless network, in which all devices (machines and computers) are connected without an access point/router. AES Advanced Encryption Standard (AES) is the Wi-Fi®-authorized strong encryption standard. AOSS™ AirStation One-Touch Secure System (AOSS™ ) is a system provided by Buffalo Technology.
NOTE: To use BOOTP, contact your network administrator. C Channels Wireless networks use channels. Each wireless channel is on a different frequency. There are up to 14 different channels that can be used when using a wireless network. However, in many countries the number of channels available is restricted. Custom Raw Port Custom raw port is a commonly used printing protocol on a TCP/IP network that enables interactive data transmission. Default is Port 9100.
• TKIP Temporal Key Integrity Protocol (TKIP) provides per-packet key mixing a message integrity check and rekeying mechanism. • AES Advanced Encryption Standard (AES) provides stronger data protection using a symmetric-key encryption. NOTE: IEEE 802.11n does not support either WEP or TKIP as an encryption method. NOTE: To connect to your wireless network using IEEE 802.11n, we recommend selecting AES.
IPP The Internet Printing Protocol (IPP Version 1.0) allows you to print documents directly to any accessible machine via the Internet. IPv6 IPv6 is the next generation Internet protocol. L LLMNR The Link-Local Multicast Name Resolution (LLMNR) protocol resolves the names of neighboring computers, if the network does not have a Domain Name System (DNS) server.
64 (40) bit 128 (104) bit ASCII Uses five text characters. For example, "WSLAN" (case-sensitive). Hexadecimal Uses 10 digits of hexadecimal data. For example, "71f2234aba" (not casesensitive). Uses 13 text characters. For example, "Wirelesscomms" (casesensitive). Uses 26 digits of hexadecimal data. For example, "71f2234ab56cd709e5412aa2ba" (not case-sensitive). WPA-PSK/WPA2-PSK and TKIP or AES Uses a Pre-Shared Key (PSK) that is eight or more characters in length, up to a maximum of 63 characters.
Resolution The number of vertical and horizontal lines per inch. S Settings Tables At-a-glance instructions that show all the settings and options that are available for setting up your machine. Shared Key Cryptosystem A Shared Key Cryptosystem is a branch of cryptography involving algorithms that use the same key for two different steps of the algorithm (such as encryption and decryption).
IP Address: 192.168.1.2 Subnet Mask: 255.255.255.0 • Computer 2 IP Address: 192.168.1.3 Subnet Mask: 255.255.255.0 NOTE: 0 denotes that there is no limit to communication at this part of the address. T TCP/IP Transmission Control Protocol/Internet Protocol (TCP/IP) is the most popular set of protocols used for communication, such as Internet and email. This protocol can be used in almost all operating systems, including Windows®, Windows Server®, OS X and Linux®.
the data is transmitted and received with a secure key. Wi-Fi Direct Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance®. WINS Windows®Internet Name Service (WINS) is an information-providing service for NetBIOS name resolution. It consolidates an IP address and a NetBIOs name that is in the local network. WINS Server Windows®Internet Name Service (WINS) Server maps IP addresses to computer names (NetBIOS names) in a Windows®network.
INDEX A About Using Setting Lock 117 Advanced Network Features 101 Advanced Printing Methods 54 APIPA 108 ARP 108 Auto Continue 76 B Basic Printing Methods 39 Before Printing 39 Before You Use Your Dell Machine 15 BOOTP 107 C Cancel a Print Job 75 Change 2-Sided Print Settings 75 Change the Default Print Settings 63 Clean the Machine 163 Clear the Paper Jam 137 Control Panel Overview 20 D Definitions of Notes 15 Dell Printer Hub 21 DHCP 107 E Environmental Information Notice 195 Error and Maintenance Me
F Front View and Back View 19 G General Settings 175 Get Started 79 I Important Note 15 Improve the Print Quality 144 Introduction to Your Dell Machine 19 IP Address 106 L Learn to Use Network Management Utilities 84 Locate the Machine’s Network Settings 86 Lock the Machine Settings 117 M MAC Address 112 Machine Information 150 Machine Settings 175 Menu Table 177 N Network 79 Network Menu on the Dell Control Panel 111 Network Problems 127 Network Reset 113 O Other Problems 134 214 INDEX
P Paper Handling 25 Print 39 Print a Document 64 Print a List of Printer Settings 76 Printing Problems 126 Print the Internal Font List 76 R RARP 107 Replace Supplies 155 Restore Printer Factory Settings 76 Routine Maintenance 155 S Security 117 Select a Print Profile 62 Set Print Options 64 Set the Check Size 33 Set to Default 113 Setup Wizard (Wireless Network Only) 112 Status Messages 21 T TCP/IP 80, 111 Test Print 76 Troubleshooting 125 U Unprintable Area 34 Using Special Paper 34 W Wi-Fi Direct 11
Wired Enable (Wired Network Only) 113 Wired Network Connection Examples 80 Wired Status 112 Wireless Network Connection Examples 82 WLAN Assistant (Wireless Network Only) 112 WLAN Enable (Wireless Network Only) 113 WLAN Status (Wireless Network Only) 113 WPS/AOSS™ (Wireless Network Only) 112 WPS w/PIN Code (Wireless Network Only) 113 216 INDEX
