Users Guide

Table 34. Main error events (continued)
Event Code Message Text and
Description
Details and Solution
2033 Initialization failure due to
accessor vertical positioning
error.
• Check for obstructions in the vertical pathway of the
accessor such as a cartridge that is sticking out.
• For proper operation, the accessor must be able to reach the
bottom of the library. Verify that no obstructions exist at the
bottom of the library or on the bottom cover of the library in
the path of the accessor.
1. To check for obstructions at the bottom of the library, rst
power off the library by pressing Power for 5 seconds and
select the Default Park location.
2. When the library is powered off, remove the left magazine
of the lowest library module, and verify that the entire area
of the bottom cover is free of any objects that might
obstruct the accessor's path.
3. After obstructions are cleared, replace the magazine, power
the library on, and after the library nishes initialization and
inventory, verify that no further critical events were
generated.
2034 Cable to spooling mechanism
is broken during initialization.
Ensure that the spooling mechanism is fully seated in the base
module and connected correctly to the accessor.
2035 Initialization failure due to
accessor gripper positioning
error.
Check for obstructions in the vertical pathway of the accessor,
such as a cartridge that is sitting in the shuttle of the accessor
or any other impedance to accessor movement.
2036 Unintended process
termination.
Restart or power cycle system.
2037 Accessor rmware version
upgrade failed.
Restart or power cycle system.
2038 Lost connection to Module.
• Ensure that all modules are powered and have the
interconnect cable properly attached.
• Restart or power cycle the system.
2039 Cartridge was left in accessor
gripper, unable to be moved to
any open location.
• Enable I/O station and ensure that empty slots are available
in the I/O station.
• Power-cycle the library.
• If still failing, open covers and remove the cartridge manually
from gripper.
2040 Library Verify test failed with
critical error.
An unidentied failure occurred. Contact your service
representative.
2041 Library Verify test failed
because of unit lock failed.
Ensure that the alignment mechanism is engaged in every
module that is above another module in the library.
Chapter 5. Troubleshooting 85