Users Guide

Table 34. Main error events (continued)
Event Code Message Text and
Description
Details and Solution
2095 Inventory scan failed because
of accessor positioning
problem.
Check for obstructions in the horizontal pathway of the
accessor such as a cartridge that is sticking out or lying on the
accessor table.
2096 Initializing a communication
interface on the library
controller failed.
Restart the library, and if the error persists, replace the library
controller.
2097 Accessor reinitialization failed. Restart the library and if the error persists, replace the
accessor assembly.
2100 Robotic move to requested
position failed.
• Check for obstructions in the pathway of the accessor such
as a cartridge that is sticking out.
• Verify module alignment and frame alignment.
• Check if the accessor is stuck in the lock mechanism. Move
the accessor away from the lock mechanism and enable the
lock mechanism correctly.
2103 Incorrect stack assembly, too
many expansion modules
below main library.
Ensure that no more than three expansion modules are
mounted and connected below or above main library.
2104 Incorrect stack assembly, too
many expansion modules
above main library.
Ensure that no more than three expansion modules are
mounted and connected below or above main library.
2105 Accessor initialization failed
due to horizontal positioning
problem.
• Check for obstructions in the horizontal pathway of the
accessor such as a cartridge sticking out or lying on the
accessor's table.
• The accessor shipping lock might be positioned incorrectly
and must be moved to either the fully locked or fully
unlocked position.
Warning error events
An appropriate message is posted on the Operator Control Panel and the Management GUI.
Table 35. Warning events
Event Code Message Text and Description Details and Solution
4000 Drive Sled Fan Speed too low. Ensure that no obstructions are in the fan.
4002 Drive clean request. Clean the drive with an approved cleaning
cartridge.
4003 The drive conguration failed. Remove and reseat the drive canister and retry
the operation.
4004 The drive status request failed. Remove and reseat the drive canister to ensure
that the drive is fully seated. If the issue
persists, reset the drive.
4005 Drive is reporting a critical TapeAlert. Power-cycle the drive, and verify whether the
drive reports the same TapeAlert.
Chapter 5. Troubleshooting 91