Users Guide

Table 35. Warning events (continued)
Event Code Message Text and Description Details and Solution
4099 An unexpected reset of accessor was
detected.
Ensure that the spooling cable is fully seated in
the base module and connected correctly to
the accessor assembly. If the error recurs,
replace the accessor assembly.
4112 Move Cartridge failed due to cartridge not
seating properly.
• Verify surrounding events for drive problems.
• Retry the operation with the same source and
destination combination.
• If the problem persists, retry the operation
with a different cartridge in the same drive. If
the problem follows the cartridge, the
cartridge must be checked for physical
damage and no longer used.
• Use the library Web GUI to pull a drive
support ticket and check the device analysis
section for more help.
4113 Move from drive failed. Check for labels or cartridge misalignments
that prevents the cartridge from coming out of
the slot or drive.
4117 Drive disabled because no power supply
available.
Remove all affected drives, insert, and power
up at least one power supply to the failing
module. Wait 10 seconds and put the drives
back into the module.
4119 Drive disabled because internal IP address
unknown.
• Remove affected drive, wait 10 seconds, and
put it back into the module.
• Restart Library stack.
4120 No empty drive available for system test. Make sure that at least one empty drive and
one compatible cartridge are available.
4121 No compatible media available for system
test.
Make sure that at least one empty drive and
one compatible cartridge are in the drive.
4122 No cartridge available for slot to slot
exerciser test.
Make sure that at least one cartridge and one
empty slot are in the library.
4123 No empty slot available for slot to slot
exerciser test.
Make sure that at least one cartridge and one
empty slot are in the library.
4124 Drive or media statistics couldn’t be
retrieved when the tape was unloaded.
Check for more warning tickets. Replace media
if media-related tape alert flags reported.
4126 Cartridge was found in inaccessible slot of
lowermost unit.
Bottom slots from the lowermost unit are
inaccessible to the accessor. Place the
cartridge in an upper slot.
4127 Drive was restarted because of canister
reset.
Verify that the drive is installed properly in its
slot and thumb screws are tightened. If the
error persists, replace the drive.
Chapter 5. Troubleshooting 97