Users Guide

Usage Information
Supported on the MX9116n and MX5108n switches in Full Switch mode starting in release 10.4.0(R3S). Also
supported in SmartFabric mode starting in release 10.5.0.
The no version of this command removes the configuration.
Example
OS10(conf-support-assist-ExampleCompanyName-FirstnameLastname)# email-
address primary [e-mail] alternate [e-mail]
Supported
Releases
10.2.0E or later
phone
Configures the phone number of the contact person.
Syntax
phone primary string [alternate string]
Parameters string—Enter the phone number of the contact person. Minimum length of phone number is nine digits.
Default None
Command Mode SUPPORT-ASSIST
Usage Information
Supported on the MX9116n and MX5108n switches in Full Switch mode starting in release 10.4.0(R3S). Also
supported in SmartFabric mode starting in release 10.5.0.
The no version of this command removes the configuration.
Example
OS10(conf-support-assist-ExampleCompanyName-FirstnameLastname)# phone
primary 000-123-4567
Supported
Releases
10.2.0E or later
preferred-method
Configures a preferred method to contact an individual.
Syntax
preferred-method {email | phone | no-contact}
Parameters
• email—Enter to select email as the preferred contact method.
• phone—Enter to select phone as the preferred contact method.
• no-contact—Enter to specify that the individual does not want to be contacted through email or phone.
Default No-contact
Command Mode SUPPORT-ASSIST
Usage Information
Supported on the MX9116n and MX5108n switches in Full Switch mode starting in release 10.4.0(R3S). Also
supported in SmartFabric mode starting in release 10.5.0.
The no version of this command removes the configuration.
Examples
OS10(conf-support-assist-ExampleCompanyName-FirstnameLastname)# preferred-
method email
OS10(conf-support-assist-ExampleCompanyName-FirstnameLastname)# preferred-
method phone
OS10(conf-support-assist-ExampleCompanyName-FirstnameLastname)# preferred-
method no-contact
Supported
Releases
10.2.0E or later
1316 Troubleshoot OS10