Dell EMC OpenManage Mobile Version 3.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 About OpenManage Mobile............................................................................................................................ 7 What is new in this release................................................................................................................................................7 Key features of OpenManage Mobile (OMM)................................................................................................................
Deleting multiple hosts.................................................................................................................................................... 32 Performing power control operations............................................................................................................................33 Performing power control operations on a server managed by OpenManage Enterprise......................................33 5 Managing iDRAC......................................
7 Inventory collection..................................................................................................................................... 58 To add a service tag.........................................................................................................................................................58 To share the service tag information.............................................................................................................................
Contacting Dell................................................................................................................................................................. 74 Accessing documents from the Dell EMC support site...............................................................................................
1 About OpenManage Mobile OpenManage Mobile is a systems management application that enables you to monitor your data center from an Android mobile device. OpenManage Mobile enables you to add one or more OpenManage Essentials consoles and/or Integrated Dell Remote Access Controllers (iDRACs) 7 or later and/or OpenManage Enterprise consoles and/or Chassis.
2 Setting up OpenManage Mobile This chapter provides information about installing and starting OpenManage Mobile. Topics: • Installing OpenManage Mobile • Starting OpenManage Mobile • Viewing OpenManage Mobile home screen • Demo Mode • Configuring analytics settings • Resetting OpenManage Mobile Installing OpenManage Mobile Prerequisites to install OpenManage Mobile: • Ensure that you have Android version 6.0 or later on your mobile device.
Figure 1. Diagnostics and Usage 3 Tap Agree. The PASSWORD SETTINGS screen is displayed. Figure 2. Password settings 4 Complete one of the following based on your preference: • To set the authentication type for OpenManage Mobile: 1 For password authentication, type a password and reconfirm the password. 2 If you also want to use your fingerprint to log in, select Use fingerprint to authenticate. NOTE: The Use fingerprint to authenticate option is displayed only on devices with a fingerprint sensor.
• Continue to OpenManage Mobile: To open the OpenManage Mobile home screen. The OpenManage Mobile home screen is displayed. Logging in by using fingerprint authentication Fingerprint authentication must be enabled in OpenManage Mobile to login using your registered fingerprint. To login using fingerprint authentication: 1 Start OpenManage Mobile. The Login to OMM screen is displayed. Figure 3. Login to OMM 2 Swipe your registered fingerprint on the fingerprint sensor.
Figure 4. Home screen NOTE: To add an OpenManage Essentials console, see Adding OpenManage Essentials. NOTE: To add an iDRAC, see Adding iDRAC. NOTE: To add a Chassis, see Adding an MX7000 Chassis. NOTE: To add an OpenManage Enterprise console, see Adding OpenManage Enterprise. Navigation menu The navigation menu allows you to quickly navigate to various screens. The following are the available navigation options: Figure 5. Navigation menu • Home — Navigates to the OpenManage Mobile home screen.
• Templates — Allows you to manage templates by creating, editing, and deleting using OpenManage Mobile. • IP Pools — Allows you to specify a range of IP for template deploy using OpenManage Mobile. • Task Manager — Allows you to view the actions that are performed in OpenManage Mobile. • App Log — Displays the application log severity and details. • Password Inventory — Extract the service tag, MAC address, and password details using the QR code available on the server.
Resetting OpenManage Mobile This feature allows you to reset OpenManage Mobile to original settings and start a new session. You can use the reset option if the OpenManage Mobile password is not retrievable. NOTE: Resetting OpenManage Mobile with delete all user entered information such as Login Password, Saved hosts, Logs, Analytics data, and so on. To reset OpenManage Mobile: 1 Tap the Navigation menu icon. 2 Tap Settings. The Settings screen is displayed. 3 Tap Reset OpenManage Mobile.
3 Managing OpenManage Essentials console This section provides information you require to add, edit, or delete an OpenManage Essentials console in OpenManage Mobile.
Figure 6. Adding OpenManage Essentials 6 To save the connection details, tap Add OME. The OpenManage Essentials SSL certificate is displayed. 7 Tap Yes to accept the certificate and save the OpenManage Essentials console. 8 On the next screen, select the appropriate alert filter for push notifications . NOTE: To set a custom alert filter, see OpenManage Essentials User’s Guide. NOTE: If you do not want to receive push notifications, you can disable it using the enable push notifications toggle box.
Figure 7. OpenManage Essentials dashboard 2 • indicates the number of devices or alerts that are critical. • indicates the number of devices or alerts that are with warning status. • indicates the number of devices or alerts that are healthy. • indicates the number of devices or alerts that are unknown. • indicates the available information about the devices or alerts. Tap Devices to view the devices managed by OpenManage Essentials and tap Alerts to view the alerts.
NOTE: The overflow symbol may differ from device to device. For example, in some devices it is displayed as a or at the lower left corner of the screen., or at the lower right corner of the screen. symbol, Viewing devices in an OpenManage Essential console To view the devices of an OpenManage Essential console: 1 On the OpenManage Mobile home screen, tap the appropriate OpenManage Essentials console. 2 In the OpenManage Essentials dashboard, tap Devices. The All Devices screen is displayed. Figure 8.
Figure 9. Device details 4 Tap Software Details to view the software details of the device, tap Hardware Log to view the hardware log, tap Alerts to view the alerts, tap Warranty to view warranty information of the device. 5 Tap and tap Support to access the Dell Quick Resource Locator website. Viewing software details To view the software details: • On the Device Details screen, tap Software details. The Software Details screen is displayed with the software information of an OpenManage Essentials.
• On the Device Details screen, tap and tap Support . The Dell Quick Resource Locator website is displayed in a new web browser. NOTE: An internet connection is required to access the Dell Quick Resource Locator website. Viewing alerts in OpenManage Essentials To view the alerts in OpenManage Essentials: 1 On the OpenManage Mobile home screen, tap the OpenManage Essentials console you want to view alerts for. 2 Tap Alerts.
Acknowledging an alert To acknowledge an alert: 1 On the Alert Details screen, tap 2 Tap Yes to confirm. and then tap Acknowledge to acknowledge an alert. Figure 11. Confirm acknowledgment The alert is acknowledged, and the Alert Details screen is automatically refreshed. NOTE: To share the information using an application available on your device, tap Sharing an alert To share an alert: 1 On the Alert Details screen, tap 2 Select the option you want to use to share the alert details.
Figure 12. Alert sharing options Deleting an alert To delete an alert: 1 On the Alert Details screen, tap and then tap Delete to delete an alert. Figure 13. Deleting alerts 2 In the Delete Confirmation box, tap Yes to confirm. The alert is deleted, and you are returned to the Alerts list screen.
Editing connection details of an OpenManage Essentials console To edit the connection details of the OpenManage Essentials console: 1 Press and hold the OpenManage Essentials console you want to edit. 2 Tap Edit Connection. 3 Edit the Hostname or IP, Username, Password, Domain (if applicable), and Description (optional) as required. 4 Tap Next. On the next screen, edit the alert filter subscription if needed. 5 Tap OK to save the connection. The OpenManage Essentials dashboard is displayed.
Performing power control operations You can perform power control operations on a server managed by OpenManage Essentials or an iDRAC. • Performing power control operations on a server managed by OpenManage Essentials • Performing Power Control Operations on an iDRAC Performing power control operations on a server managed by OpenManage Essentials For devices managed by OpenManage Essentials, power control operations are supported only on iDRACs and servers.
4 Managing OpenManage Enterprise This section provides information you require to add, edit, or delete an OpenManage Enterprise console in OpenManage Mobile.
Figure 15. Adding OpenManage Enterprise 6 To save the connection details, tap Add OME. The OpenManage Enterprise SSL certificate is displayed. 7 Tap Yes to accept the certificate and save the OpenManage Enterprise console. 8 On the next screen, select the appropriate alert filter for push notifications . NOTE: To set a custom alert filter, see OpenManage Enterprise User’s Guide. NOTE: If you do not want to receive push notifications, you can disable it using the enable push notifications toggle box.
Figure 16. OpenManage Enterprise dashboard 2 • indicates the number of devices or alerts that are critical. • indicates the number of devices or alerts that are with warning status. • indicates the number of devices or alerts that are healthy. • indicates the number of devices or alerts that are unknown. • indicates the available information about the devices or alerts. Tap Devices to view the devices managed by OpenManage Enterprise and tap Alerts to view the alerts.
NOTE: The overflow symbol may differ from device to device. For example, in some devices it is displayed as a or at the lower left corner of the screen, or at the lower right corner of the screen. symbol, Viewing devices in an OpenManage Enterprise console To view the devices by health of an OpenManage Enterprise console: 1 On the OpenManage Mobile home screen, tap the appropriate OpenManage Enterprise console. 2 In the OpenManage Enterprise dashboard, tap Devices. The All Devices screen is displayed.
Figure 18. Device details The inventory information of the devices managed by OpenManage Enterprise is displayed. 4 Tap Software Details to view the software details of the device, tap Hardware Log to view the hardware log, tap Alerts to view the alerts, tap Warranty to view warranty information of the device, tap Network Details to view the network details, and tap Health Status to view the health status. 5 Tap and then tap Support to access the Dell Quick Resource Locator website.
Accessing Dell Quick Resource Locator website To access the Dell QRL website: • Tap on the Device Details screen and then tap Support. The Dell Quick Resource Locator website is displayed in a new web browser. NOTE: An internet connection is required to access the Dell Quick Resource Locator website. Viewing alerts in OpenManage Enterprise To view the alerts in OpenManage Enterprise: 1 On the OpenManage Mobile home screen, tap the OpenManage Enterprise console you want to view alerts for.
3 In the next window, tap Task Manager to view the status of the action. NOTE: You can also cancel the performed action in the task manager. Acknowledging an alert To acknowledge an alert: 1 On the Alert Details screen, tap 2 Tap Yes to confirm. and then tap Acknowledge to acknowledge an alert. Figure 20. Confirm acknowledgment The alert is acknowledged, and the Alert Details screen is automatically refreshed.
Figure 21. Alert sharing options Deleting an alert To delete an alert: 1 On the Alert Details screen, tap and then tap Delete to delete an alert. Figure 22. Deleting alerts 2 In the Delete Confirmation box, tap Yes to confirm. The alert is deleted, and you are returned to the Alerts list screen.
Editing connection details of an OpenManage Enterprise console To edit the connection details of the OpenManage Enterprise console: 1 On the OpenManage Mobile home screen, perform the following steps: a b Press and hold the OpenManage Enterprise console entry you want to edit. Tap Edit Connection. The Edit Connection screen is displayed. 2 Edit the Hostname or IP, Username, Password, Domain (if applicable), and Description (optional) as required. 3 Tap Next.
The hosts are deleted from OpenManage Mobile. Performing power control operations You can perform power control operations on a server managed by OpenManage Enterprise or an iDRAC. • Performing power control operations on a server managed by OpenManage Enterprise • Performing Power Control Operations on an iDRAC Performing power control operations on a server managed by OpenManage Enterprise For devices managed by OpenManage Enterprise, power control operations are supported only on iDRACs and servers.
5 Managing iDRAC This section provides information you require to add, edit, or delete an iDRAC in OpenManage Mobile.
5 Type the Hostname or IP, Username, Password, Domain (if applicable), and Description (optional) of the iDRAC. Figure 24. Adding iDRAC 6 To save the connection details, tap Add iDRAC. The iDRAC SSL certificate is displayed. 7 Tap Yes to accept the certificate and save the iDRAC. The iDRAC Details screen is displayed. Adding multiple iDRACs using the IP range This feature allows you to add multiple iDRACs using iDRAC range.
Figure 25. Adding multiple iDRACs The process of adding multiple iDRACs is initiated. You can check the status of the process in the task manager. Adding an iDRAC using iDRAC Quick Sync Read The iDRAC Quick Sync Read feature enables your mobile device to act as a proximity reader to read data from your server when the device is in contact with the iDRAC Quick Sync Bezel. NOTE: For the latest bug fixes, we recommend upgrading your iDRAC firmware.
Figure 26. iDRAC Quick Sync Read 6 Turn on the iDRAC Quick Sync Bezel. 7 Place your mobile device in contact with the activation switch of the iDRAC Quick Sync Bezel on your server and hold your mobile for at least 3 seconds. NOTE: The Near-Field Communication (NFC) chip in the mobile device should be in contact with the iDRAC Quick Sync activation switch. Refer to your mobile device’s documentation to find the location of the NFC chip.
Figure 27. Quick Sync 2 2 Tap Server and click Next. The Add server screen is displayed. 3 Tap Add via Quick Sync 2 and click Next. A video on how to enable the bluetooth connection is displayed. 4 Click Next The bluetooth permission pop up message is displayed. 5 Tap Allow. NOTE: Go to Settings to enable the bluetooth. The BLE Device Scan screen is displayed. 6 Select the appropriate server and click next. The certificate acceptance screen is displayed. 7 Tap Yes to proceed.
Viewing iDRAC dashboard To view the iDRAC dashboard: 1 On the OpenManage Mobile home screen, tap the appropriate iDRAC console. The iDRAC dashboard is displayed. Figure 28. iDRAC dashboard (phone view) 2 You can view the detail and status of the options below • System Event/Lifecycle Logs- View the hardware logs. • Firmware Details- View the firmware details. • Network Details- View the network details. • Hardware Inventory- View the Hardware Inventory. You can view the Memory and CPU details.
Figure 29. Hardware logs NOTE: Retrieving hardware logs may take a few minutes. Viewing firmware details of an iDRAC To view the firmware details of an iDRAC: • In the iDRAC Details screen, tap Firmware Details. The Firmware Details screen is displayed. Figure 30. Firmware details Viewing network details of an iDRAC To view the network details of an iDRAC: In the iDRAC Details screen, tap Network Details. The Network Details screen is displayed.
Figure 31. Network details Viewing health status of an iDRAC To view the health status of an iDRAC: • In the iDRAC Details screen, tap Health Status. The Health Status screen is displayed with the Temperature and Power values. Figure 32.
• In the iDRAC Details screen, tap Warranty Information. The warranty information of the server is displayed. NOTE: An internet connection is required to view the warranty information. Accessing Dell Quick Resource Locator website through iDRAC To access the Dell Quick Resource Locator website: • In the iDRAC Details screen, tap and then tap Support. The Dell Quick Resource Locator website is displayed in a new web browser.
Figure 33. Launch remote desktop 3 Type the Remote Desktop Password, and then tap Launch. This is the VNC password that is set in iDRAC settings. For more information on the VNC password, see iDRAC user’s guide. bVNC Viewer starts and the remote desktop is displayed. Figure 34. VNC configuration confirmation NOTE: Check the Use Secure Tunnel check box when the encryption is set to 128-bit or more in iDRAC.
Tap Edit Connection. The Edit Connection screen is displayed. 2 Edit the Hostname, Username, Password, and Domain (if applicable). 3 Tap Save to save the connection details. 4 Tap OK. The iDRAC Details screen is displayed. Deleting an iDRAC To delete an iDRAC from OpenManage Mobile: 1 On the OpenManage Mobile home screen, perform one of the following steps: • Select the device you want to remove, and tap . NOTE: If you want to remove multiple iDRACs, select each iDRAC that you want to remove.
3 Tap Run RACADM command . The RACADM commands screen is displayed. 4 Tap one of the following commands mentioned below: • System Information • Hardware Inventory • License Information • Software Inventory • Job Information • Custom Command - You can manually type a RACADM command to perform any server operation. The available report is displayed. Figure 35.
Information Description Memory Total system memory in the server Operating System The name of the operating system. This may require OpenManage Server Administrator (OMSA) to be installed on the system Host name The host name of the server NOTE: Not all details are available for all managed devices. Editing the BIOS configuration To view the BIOS information 1 On the OpenManage home screen, tap the appropriate device. 2 Tap . 3 Select 'Configure' and tap iDRAC Configuration.
Changing the configuration of an iDRAC This feature is applicable only for 13G servers with the iDRAC Quick Sync Bezel. NOTE: Reading iDRAC information through Quick Sync is not password protected. Making configuration changes through iDRAC Quick Sync requires iDRAC credentials with appropriate permission. To change the configuration of an iDRAC: 1 2 On the OpenManage Mobile home screen, tap the appropriate iDRAC to change the configuration. Tap and then tap Configure.
6 Type Username and Password of the iDRAC in the Task Credentials section. 7 Tap Sync Now to sync. 8 Turn on the iDRAC Quick Sync Bezel. 9 Place your mobile device in contact with the iDRAC Quick Sync Bezel activation switch on your server and hold your mobile for at least 3 seconds. NOTE: Configuration changes may take up to a minute to apply. Activating or deactivating the system ID LED OpenManage Mobile allows you to identify a server by activating or deactivating the system ID LED.
iDRAC configuration using WS-MAN protocol iDRAC configuration using WS-MAN portal To configure the iDRAC configuration using WS-MAN portal: 1 From the Home screen, tap the appropriate server. 2 Tap . 3 Tap Configure. 4 Tap iDRAC Configuration. 5 Enable Auto Config using the toggle switch. The Select DHCP Provisioning dialog box is displayed. 6 7 Tap one of the following options to configure the DHCP Provisioning: • Enable Once • Enable Once After Reset • Disabled Tap Next.
Figure 39. Configure Server Creating a Deployment template NOTE: Template deploy is available only for 14G servers. To create a deployment template in OpenManage Mobile 1 Tap 2 Tap Templates. from the OMM home page. 3 Tap Add. The Template Configuration screen is displayed. Figure 40. Template Configuration 4 Enter the appropriate configuration and Tap Save.
The created template is displayed on the Manage Templates screen. Applying a Deployment template • Ensure Quick Sync 2 is enabled and the access is set to read-write. • You need to be within the BLE signal range to complete the deployment. To deploy a template in OpenManage Mobile 1 Tap from the OpenManage Mobile home page. 2 Tap Configure. 3 Tap Select Servers. The available 14G servers are displayed. 4 Select the appropriate servers. 5 Tap Next The Configure Server screen is displayed.
6 You can email the downloaded attachment to Dell EMC support for more assistance.
6 Managing an MX7000 chassis This section provides information you require to add, edit, or delete an MX7000 chassis in OpenManage Mobile. A chassis is a combination of sleds, storage enclosures, fan slots and power units. A chassis allows you to view the details in a chassis enclosure.
Figure 41. Adding an MX7000 Chassis NOTE: You will be prompted to allow access to the location and camera when you start OpenManage Mobile for the first time after an installation or upgrade. 5 Tap the appropriate chassis. 6 You can authenticate the chassis in one of the following ways: QR Scan: a On the credentials page, Tap SCAN. b The camera access permission pop up message is displayed. The credential is auto populated. Tap Add Device.
Figure 42. Chassis dashboard (phone view) 2 You can view the detail and status of the options mentioned below: • Chassis Controller- View the MSM details. • Sleds- View details of the compute and storage sleds in the chassis. • IOMs- View details of the Network and Storage IOMs in the chassis. • Fans- View the health of the fans on the front and rear of the chassis. • Power Supplies- Number of active and unused Power Supply Units. • Battery- View the chassis CMOS battery information.
Deleting an MX7000 chassis To delete an MX7000 chassis from OpenManage Mobile: 1 On the OpenManage Mobile home screen, perform one of the following steps: • Select the device you want to remove, and tap • Press and hold the chassis on the OpenManage Mobile home screen. . NOTE: If you want to remove multiple chassis, select each chassis that you want to remove. 1 Tap Edit Connection. 2 2 Tap Delete chassis. The Delete Confirmation message is displayed. 3 Tap Yes.
• Location information - To specify the location of the MX7000 chassis • Join Chassis group - For multi chassis management, you can make a standalone chassis to join a group. Managing IOMs To manage IOMs: 1 Select IOM from the Inventory page of the chassis. 2 You can choose the following from the IOM details page: • 3 Network IOM • Storage IOM You will have the following options for all the network and storage IOMs from the toolbar: • Share- To share the inventory details of the IOM.
7 Inventory collection The OpenManage mobile Inventory collection feature allows you to scan QR codes to save the systems service tag and MAC address. This inventory can be exported as a XML file. Topics: • To add a service tag • To share the service tag information To add a service tag Ensure that you have pulled out the tag with the QR code information available on the server. 1 Tap 2 Tap Password Inventory. 3 . Tap . The camera permission pop up message is displayed. 4 Tap Allow.
8 Push notifications Push notifications enable OpenManage Mobile to notify you when a subscribed OpenManage Essentials console or OpenManage Enterprise console receives alerts from a monitored device The notification appears in the status bar of your mobile device, similar to notifications that are displayed for messages, downloads, and so on. OpenManage Mobile allows you to configure the type of push notification you want to receive.
Figure 43. Push notifications 2 If applicable, enter the OpenManage Mobile password and tap Login. The dashboard of the OpenManage Essentials console or OpenManage Enterprise console displays the newly received alert. 3 Tap New alerts to view the alerts associated with the push notification.
9 Using the OpenManage Mobile Password To ensure OpenManage Mobile is secure, you can set a password. You can enable password authentication using the Enable Password option in Settings. • If a password is set and you do not use the device for more than 15 minutes, OpenManage Mobile is automatically locked, and then the login page of OpenManage Mobile is displayed.
Figure 44. Change password (phone view) 3 Type the current OpenManage Mobile password, new password, reconfirm the new password. 4 Tap Change. Disabling the OpenManage Mobile password To disable the OpenManage Mobile password: 1 On the OpenManage Mobile home screen, tap the overflow menu. 2 In the menu that is displayed, tap Settings. The Settings screen is displayed. Figure 45. Settings 3 Clear the Enable Password option. A confirmation message is displayed. 4 Tap Yes.
Using fingerprint to log in You can log in to OpenManage Mobile using fingerprint authentication. For instructions to enable fingerprint authentication, see Adding a fingerprint. NOTE: The fingerprint option is not available on devices without a fingerprint reader. NOTE: OpenManage Mobile allows you 5 consecutive attempts after which the fingerprint authentication will be disabled for approximately 1 minute. If necessary, you can type the login password to access OpenManage Mobile.
Renaming a fingerprint To rename a fingerprint on your device: 1 Tap Settings. 2 Tap Lock screen and security > Fingerprints. 3 Tap the fingerprint you want to rename. 4 Enter the new name. 5 Tap Rename. Deleting a fingerprint To delete a fingerprint from your device: 1 Tap Settings. 2 Tap Lock screen and security > Fingerprints. 3 Touch and hold the fingerprint that you want to delete. 4 Tap Remove.
10 Viewing OpenManage Mobile information This section provides information about viewing the OpenManage Mobile log, Version, End User License Agreement (EULA), OMM Dell Tech Center, Manuals and Documentation, Contact Dell.
The OpenManage Mobile DellTech Center page is displayed. Viewing the OpenManage Mobile manuals and documentation To view the OpenManage Mobile manuals and documentation: 1 On the Home screen, tap 2 Tap About. . The OpenManage Mobile product information is displayed. 3 Tap Manuals and Documentation. The OpenManage Mobile Manuals and Documentation is displayed.
11 Sharing feedback You can share your feedback to Dell about OpenManage Mobile. To share your feedback: 1 Start OpenManage Mobile and tap 2 Tap Send Feedback. . The default email application is displayed. 3 Enter your feedback and send the email. You can also email your feedback to om_mobile_feedback@dell.com.
12 Troubleshooting OpenManage Mobile Unable to view BLE enabled servers in Android 7.0 and 7.1.1 Sometimes, on devices running Android version 7.0 or later Quicksync 2 does not detect bluetooth low energy (BLE) enabled servers. Workaround: Restart the device and try again.
Unable to add iDRAC to OpenManage Mobile using iDRAC Quick Sync Read If you are unable to add an iDRAC to OpenManage Mobile using iDRAC Quick Sync Read, you can try the following workarounds: Workarounds: • Update the iDRAC firmware. For more information about updating the iDRAC firmware see, iDRAC User’s Guide. • Update the OpenManage Mobile to the latest available version. • The Near-Field Communication (NFC) chip in the mobile device should be in contact with the iDRAC Quick Sync activation switch.
1 Tap . 2 Tap Settings. 3 Tap Notifications. 4 In OpenManage Mobile ensure Allow Notifications is enabled. Delay in receiving push notifications • Either alert notification is not received, or there is a delay of several hours in receiving alerts. Workarounds: – Verify OpenManage Essentials operation: Make sure that OpenManage Essentials is receiving alerts, and it is successfully transmitting the alerts to the Dell Message Forwarding Service.
Workaround: Refresh iDRAC Details screen after one minute. If incorrect credentials are entered while adding an iDRAC or while performing power operations on an iDRAC, the iDRAC might disable all incoming requests and appear disabled for some time. For more information about this behavior, see iDRAC User’s Guide. iDRAC will be enabled after some time. Wait till the iDRAC is enabled, and then retry the operation with correct credentials.
• OpenManage Mobile displays only 100 LC log entries under WSMAN added devices and 10 LC log entries under BLE added devices. This is a known issue. • OpenManage Mobile offline data cache will be lost if the phone is rebooted or if OpenManage Mobile is inactive for long periods. • While powering down the server, ensure Titan quick sync is active. If Titan quick sync is inactive all Titan quick sync features will be disabled.
13 Uninstalling OpenManage Mobile To uninstall OpenManage Mobile: 1 Tap 2 Tap Settings. . 3 Tap General. 4 In the Storage and iCloud Usage, tap Manage Storage. 5 Tap OMM application. 6 Tap Delete. Tap Yes to complete the uninstallation. 7 At the Do you want to uninstall this app? prompt, tap OK.
14 Related documents and resources Other documents you may need Besides this you can find the following documents on the Dell EMC OpenManage Mobile Support website at delltechcenter.com/omm • Dell EMC OpenManage Essentials version 2.5 User’s Guide. • Integrated Dell Remote Access Controller 9 User’s Guide. • Dell EMC OpenManage Enterprise Version 3.0 User's Guide. • Dell EMC PowerEdge MX7000 Enclosure Installation and Service Manual.
– Remote Enterprise Systems Management – Serviceability Tools – Dell Client Command Suite – Connections Client Systems Management d • To view a document, click the required product version. Using search engines: – Type the name and version of the document in the search box.
