Deployment Guide

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Support options

Support options are used for debugging. If there is an issue, you can download a support bundle containing all the logs that are found on

OMNI. You can also change the log-level of OMNI to collect logs of different types.

When OMNI's log-level is set to ERROR only, error logs are recorded. When OMNI's log-level is set to DEBUG, error logs and logs with

additional information is recorded. The DEBUG level should only be selected while trying to diagnose an issue.

1. Click Download Support Bundle.

2. (Optional) Click Update OMNI Log To Debug to modify the log-level to Error.

3. (Optional) Click Update OMNI Log To Error to modify the log-level to Debug.

OMNI support