Administrator Guide

Table Of Contents
Test managed logs notification settings
Perform the following steps to test managed logs notification settings:
1. Configure your system to send a notification when managed logs are sent to the log collection system.
2. Click Test Managed Logs. A test event is sent to the log collection system.
3. Verify that the test notification reached the intended location.
4. Click OK.
If there was an error in sending a test notification, event 611 is displayed in the confirmation.
Configure remote syslog notifications
Perform the following steps to configure remote syslog notifications:
1. Perform one of the following to access the options in the Notifications tab:
In the Home topic, select Action > System Settings, then click Notifications.
In the System topic, select Action > System Settings, then click Notifications.
In the footer, click the events panel and select Set Up Notifications.
In the Welcome panel, select System Settings, and then click the Notifications tab.
2. Select the Syslog tab.
3. Configure the Syslog options:
Notification Level: Select the minimum severity for which the system should send notifications: Critical (only); Error
(and Critical); Warning (and Error and Critical); Resolved (and Error, Critical, and Warning); Informational (all); or
none (Disabled), which disables syslog notification.
Syslog Server: Network address of the syslog host system. The value can be an IPv4 address, IPv6 address, or FQDN. If
the Notification Level is other than none (Disabled), you must specify the Syslog Server IP Address.
Syslog Server Port Number: Port number of the syslog host system.
4. Perform one of the following:
To save your settings and continue configuring your system, click Apply.
To save your settings and close the panel, click Apply and Close.
A confirmation panel appears.
5. Click OK.
Test remote syslog notification settings
Perform the following steps to test remote syslog notification settings:
1. Configure your system to send a notification when an event is sent to the remote syslog server.
2. Click Test Syslog. A test event is sent to the syslog server.
3. Verify that the test notification reached the intended location.
4. Click OK.
If there was an error in sending a test notification, event 611 is displayed in the confirmation.
Configuring SupportAssist
SupportAssist sends configuration and diagnostic information from an ME4 Series storage system to technical support.
When enabled, you agree to allow the feature to remotely monitor the storage system, collect diagnostic information, and
transmit the data to a remote support server. Each time SupportAssist runs, a service tag is sent that includes a unique
identifier for your system. This identifier can be used to contact you if your system needs repair.
Event information sent to the remote server includes error and critical event messages, event IDs, event codes, timestamps, and
component identifiers. Log data information includes:
Current configuration state of the storage system
XML API dump of the storage system
Event log
Full debug log
Working in the Home topic
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