Owners Manual

Table 27. Event descriptions and recommended actions (continued)
Number Severity Description/Recommended actions
Recommended actions:
● No action is required.
624 Warning The Top Level Assembly data was changed.
Recommended actions:
● No action is required.
625 Warning The system brand was changed.
Recommended actions:
● No action is required.
626 Info. Detected an unsupported TPID (midplane Type ID).
Recommended actions:
● No action is required.
627 Info. Detected an unknown TPID (midplane Type ID).
Recommended actions:
● No action is required.
628 Error A firmware mismatch has been identified for the expansion enclosure.
A firmware mismatch could result from attaching an enclosure configured as a JBOD (instead of
an EBOD) or installing a new IOM FRU with incompatible firmware.
Recommended actions:
● Update the firmware to the appropriate level for connecting your expansion enclosures to
the controller enclosure.
● If you receive this event when no new enclosures or IOMs have been added, please contact
support.
646 Info. Indicates any of the following changes to SupportAssist:
● State changed
● Contact information changed
● Proxy settings changed or cleared
● Operation mode changed
● Settings changed
Recommended actions:
● No action is required.
647 Error This Storage Controller is restarting due to an internal error.
This Storage Controller experienced a management-interface hang and will restart to recover.
Recommended actions:
● Please collect logs and contact technical support for further action.
648 Error Failed to upload SupportAssist logs or CloudIQ configuration or performance data.
Recommended actions:
● No action is required.
649 Warning A controller firmware update is available for your system.
Recommended actions:
● Go to https://www.dell.com/support, enter your service tag and download the update. You
can then use the Update Firmware function in PowerVault Manager to perform the update.
150 Events and event messages