CLI Guide

Table Of Contents
show snmp-parameters
test (with the snmp parameter)
set support-assist
Description Sets parameters for the SupportAssist feature.
When you specify to enable this feature, the CLI will present an agreement with a confirmation
prompt. The agreement allows remote monitoring of the storage system, collection of diagnostic
information, and transmission of that data to a remote support server. Reply yes to enable the support
service or no to leave it disabled.
After enabling the service, you can use the set support-assist-info command to enter
customer information, and then use the check support-assist command to check connectivity
to the SupportAssist server
Minimum role standard
Syntax
set support-assist
[maintenance-mode enabled|disabled|on|off]
[state pause|resume]
[enabled|disabled|on|off]
Parameters At least one parameter must be specified.
maintenance-mode [enabled|disabled|on|off]
Optional. Puts the system into maintenance mode to notify SupportAssist not to create support
tickets during planned system downtime.
enabled or on Enables maintenance mode.
disabled or off Disables maintenance mode. This is the default.
NOTE: If you specify the maintenance-mode parameter, do not specify other parameters.
[state pause|resume]
Optional. Allows you temporarily suspend the service without disabling the feature.
pause Suspends transmitting data to the support server.
resume Resumes transmitting data to the support server from the moment the service is
resumed.
[enabled|disabled|on|off]
Optional.
enabled or on Enables the SupportAssist feature.
disabled or off Disables the SupportAssist feature
NOTE: If you specify this parameter, do not specify the maintenance-mode parameter.
Examples Enable the SupportAssist feature.
# set support-assist enable
Temporarily suspend the SupportAssist service.
# set support-assist state pause
Put the system into maintenance mode.
# set support-assist maintenance-mode on
See also
check support-assist on page 39
send support-assist-logs on page 107
set support-assist-info on page 153
152 Alphabetical list of commands