Reference Guide

Chapter 1: Installation Issues.........................................................................................................4
Error: 54 occurred while attempting to create an OS volume................................................................................. 4
Error: -5000 shows unexpected system error message............................................................................................ 4
Error: -5001 shows invalid system error message....................................................................................................... 4
Error: -5002 shows unsupported hardware configuration error..............................................................................5
Error: -5003 occurred while creating an OS volume.................................................................................................. 5
Error: -5004 occurred while creating an OS volume.................................................................................................. 5
Error: -5005 occurred while creating an OS volume.................................................................................................. 6
Error: -5006 Dell EMC Storage NAS OS Reinstall DVD could not be located......................................................6
Error: -5007 occurred while creating an OS volume.................................................................................................. 6
Error: -5008 Identity module is not installed on the system.....................................................................................6
Reinstallation error message remains on the LCD.......................................................................................................6
Display log console displays incorrect date................................................................................................................... 7
Chapter 2: Other Issues................................................................................................................ 8
Deployment Issues...............................................................................................................................................................8
Default password missing............................................................................................................................................ 8
Errors due to PERC cards............................................................................................................................................8
Management issues.............................................................................................................................................................8
Desktop displays incorrect system information......................................................................................................8
Insufficient disk space on a volume dedicated for iSCSI virtual disk................................................................ 8
Turning off the firewall.................................................................................................................................................9
Update Issues....................................................................................................................................................................... 9
Unable to detect the Dell EMC OpenManage Server Administrator on the system..................................... 9
Chapter 3: Getting help............................................................................................................... 10
Contacting Dell EMC.........................................................................................................................................................10
Locating your system service tag.................................................................................................................................. 10
Accessing system information using the QRL............................................................................................................ 10
Documentation resources................................................................................................................................................. 11
Documentation feedback................................................................................................................................................. 12
Contents
Contents 3