Owners Manual

Entering the system Service Tag using System Setup
If Easy Restore fails to restore the Service Tag, use System Setup to enter the Service Tag.
Steps
1. Turn on the system.
2. Press F2 to enter System Setup.
3. Click Service Tag Settings.
4. Enter the Service Tag.
NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct
Service Tag. After the Service Tag is entered, it cannot be updated or changed.
5. Click OK.
6. Import your new or existing iDRAC Enterprise license.
For more information, see the Integrated Dell Remote Access Control User's Guide located at www.dell.com/idracmanuals.
Restoring the Service Tag using Easy Restore
The easy restore feature allows you to restore your Service Tag, license, Personality module, and the system configuration data
after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system
board, and the service tag in the backup flash device, BIOS prompts the user to restore the backup information.
About this task
NOTE:
The NX Series systems support only BIOS mode. Do not change the boot mode to UEFI because the system will not
load the appliance OS when in UEFI mode.
Below is a list of options available:
● Restore the service tag, license, and diagnostics information, press Y
NOTE: When the restore process is complete, BIOS prompts to restore the system configuration data.
● To restore the system configuration data, press Y.
NOTE: After the restore process is complete, system reboots.
Trusted Platform Module
Trusted Platform Module (TPM) is a dedicated microprocessor designed to secure hardware by integrating cryptographic keys
into devices. Software can use a TPM to authenticate hardware devices. Because each TPM chip has a unique and secret RSA
key which is embedded during the manufacture of the TPM, it is capable of performing platform authentication operations.
Upgrading the Trusted Platform Module
Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedures in Before working inside your system.
NOTE: The NX3340 system does not support UEFI mode.
CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted
to create a recovery key during program or System Setup. Work with the customer to create and safely store
this recovery key. When replacing this system board, you must supply the recovery key when you restart your
system or program before you can access the encrypted data on your hard drives.
Installing and removing system components 109