Users Guide

On Ubuntu operating system, I see a message
“genisoimage: command not found. Please install
genisoimage to create bootable iso”. What am I
supposed to do?
To troubleshoot the issue, execute the following command: sudo apt-get install genisoimage. By executing the command, you
are installing the genisoimage to generate the ISO.
On Linux operating system, I see a message “mkisofs:
command not found. Please install mkisofs to create
bootable iso”. What am I supposed to do?
To troubleshoot the issue, execute the following command: yum install mkisofs on RHEL operating systems and zypper
install mkisofs
on SLES operating systems.
On Microsoft Windows operating system, when I
execute the command “dsu”, I see a message “dsu is
not recognized as an internal or external command,
operable program or batch le”. What am I supposed
to do?
To troubleshoot the issue, you must add the dsu install path to environmental variable by executing following command with administrator
privileges: setx PATH=%PATH%;C:\Dell\Dell System Update.
There are few components that are listed when I
execute the command dsu —i or dsu /i. However, I am not
able to view these components in the comparison
report. Why do I see the dierence?
Though the components are listed after executing the command, there may be no updates available for certain components in the catalog.
You may view the components in the comparison report if an update is available for that particular component in the catalog.
I get a warning message saying “Inventory collector
returned with partial failure”. How do I get more
information about the potential issue?
Check the IC log to get more information regarding the failure. You can nd the log le in C:\ProgramData\Dell\UpdatePackage\log on
Microsoft Windows operating systems and /var/log/dell/ on Linux operating systems.
Frequently asked questions
25