Support Matrix

Dell EMC Suport Matrix
3 Contacting Dell EMC
Dell EMC provides several online and telephone-based support and service options. If you do not have an
active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or
Dell EMC product catalog. Availability varies by country and product, and some services may not be available
in your area. To contact Dell EMC for sales, technical assistance, or customer-service issues:
1. Go to Dell.com/support.
2. Select your country from the drop-down menu on the lower right corner of the page.
3. For customized support:
- Enter your system Service Tag in the Enter your Service Tag text box.
- Click Submit.
- The support page that lists the various support categories is displayed.
4. For general support:
- Select your product category.
- Select your product segment.
- Select your product. The support page that lists the various support categories is displayed.
5. For contact details of Dell EMC Global Technical Support:
6. Click Global Technical Support.
- The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell EMC
Global Technical Support team.
3.1 Quick Resource Locator
Use the Quick Resource Locator (QRL) to get immediate access to Dell EMC XC740xd solution information.
This information provides access to reference documentation, a link to the Dell EMC support page, and links
to hardware-specific QRL pages, which include how-to videos. You can access this information by visiting
www.dell.com/QRL
or by using your smartphone or tablet and scanning the QR code below. You can also
click the image below to go directly to the Dell EMC XC740xd QRL location.