Dell Data Protection

24 Administrator Guide
10 Select the volume or drive that needs recovery and click Continue .
Selecting the drive will recover all volumes on the drive at once. The file selector window displays.
11 Select the recovery bundle (saved in step 4) and click Open .
The Select Recovery Operation dialog displays.
12 Select the Mount Volume option.
13 Click Continue to confirm the Mount Volume .
The Mount Volume Successful dialog displays.
14 Click Close .
You are now able to open a Finder window and access data on the encrypted volume as you would a normal volume. All
data will be transparently encrypted and decrypted as files are transferred between the volumes.
Accept New System Configuration
If a firmware password or other system configuration change invalidated the encryption key on an encrypted computer,
choose this option to accept the updated system configuration on the next restart and restore access to the computer.
Because encryption is tied to specific device configuration, changes to the configuration invalidate the client software
encryption key. When choosing to accept the new system configuration, you simply instruct client software to reset its
security based on the new configuration. For example, you may need to move the drive to a different Mac because a user
broke the screen. Using this method, you instruct the client software to accept this “new” configuration as valid.
Prerequisites
• An unencrypted external recovery volume or computer that will be running the recovery utility
•A FireWire cable
• The Device ID/Unique ID of the computer targeted for recovery - In most cases, you can find the computer targeted for
recovery in the
Dell Remote Management Console by searching for the owner’s user name and viewing the devices
encrypted for that user. The format of the Unique ID/Device ID is “John Doe's MacBook.Z4291LK58RH”.
• The Dell installation media
Process
1 As a Dell Administrator, log in to the Dell Remote Management Console .
2 In the left pane, click Actions > Recover Endpoint .
3 When the Recover Endpoint page displays, select the Endpoint type as Mac from the drop-down menu and enter the
Unique ID .
TIP: You can access the Unique ID by clicking Endpoints in the left pane and clicking Search. Select the correct device and click the
Device Details icon. The Unique ID displays. Write the Unique ID or type it into TextEdit.
4 To save the recovery bundle to the external recovery volume or computer that will be running the recovery utility to
perform the recovery operation, click
Download , and click Save .
NOTE: If firmware password protection is enabled on this computer, you will be prompted for the firmware password to access the preboot
Startup Manager. You can find the firmware password for this computer in the recovery bundle downloaded in
step 4 . See How to
Enable Mac OS X Boot Camp for more information.
5 Boot the target computer from a pre-created external recovery volume. You can accomplish this by either launching the
Startup Disk pane in System Preferences and selecting the recovery volume, or by holding down the
Options key while
you restart this computer and selecting the recovery volume in the pre-boot Startup Manager.
or