User guide

Licensed Customer Confidential Logging Into the Administration Console
Email Continuity Administrator Guide version 6.5 (1st ed.) 93
4 Administration
This chapter covers the following topics:
• "
Logging Into the Administration Console" on page 93
• "Administration Console Home" on page 94
• "Historical Mail Administration" on page 99
• "User Administration" on page 106
• "Enabling BlackBerry Forwarding" on page 127
• "Wireless Continuity for BlackBerry Administration" on page 129
• "Outlook® Extension Administration" on page 132
• "Mailboxes and Aliases" on page 133
• "Mailing Lists" on page 134
• "Notification" on page 135
• "Viewing Audit Reports" on page 142
• "Modifying System Settings" on page 143
• "Changing Your Account Settings" on page 152
• "Testing Email Continuity" on page 153
Logging Into the Administration Console
The Administration Console is available through a web-based application. The
web address (URL) for the Administration Console is provided to you by Support.
You can log into the Administration Console with the following types of Email
Continuity privileges:
• Email Continuity Service Root —There is only one service root account.
The user name and password for this account are provided to you by
Support.
• Super Administrator—Users with service root permissions or super
administrator permissions can create super administrator accounts. Users
with super administrator permissions can perform the same Email
Continuity functions as the service root account. See "
Assigning Super
Administrator Privileges" on page 115.
• Email Continuity Administrator—Users with service root permissions or
super administrator permissions can create Email Continuity administrator
accounts. Email Continuity administrators can perform all of the functions
in the Administration Console except those reserved for super
administrators and the service root account. See "
Assigning Email
Continuity Administrator Privileges" on page 118.