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Email Continuity Administrator Guide version 6.5 (1st ed.) 97
NOTE RedirectorSink Communication
Support recommends that all servers be able to communicate with all
RedirectorSinks for correct redirection of mail if an outage affects some
RedirectorControllers and not others.
TIP Partial Activation and RedirectorSink Updates
After a partial activation, status updates of RedirectorSinks can take up to 90
seconds and it can take up to three minutes for these updates to display in the
Administration Console. During this waiting period, Updating Mail Routing
Configuration appears as a pending task in the Activity Log section.
Authentication Manager (per
server)
(for Windows Authentication only)
Reports the last time a particular Authentication Manager
connected to the data center. If an Authentication Manager is
unable to connect to the data center, verify that the Authentication
Manager service is running on the specified computer and that it
can access the data center over port 443.
Controller Status (per server) Reports the last time a particular RedirectorController connected to
the data center. If a RedirectorController is unable to connect to
the data center, verify that the Controller service is running on the
specified computer and that it can access the data center over port
443.
RedirectorSink Status
(for Exchange environments only)
Reports any Exchange servers that do not have a RedirectorSink
installed, as well as any servers that have a RedirectorSink
installed, but are not currently in communication with at least one
RedirectorController. The best practice recommendation is that all
Exchange 2000/2003 servers have the RedirectorSink installed, all
Exchange 2007 Hub Transport servers have the RedirectorAgent
installed, and that these be in communication with at least two
RedirectorControllers.
*User Directory Status
(for Exchange environments only)
Reports user ID conflicts detected by the SyncManager using
primary email address.
VaultBox
(for Email Archive only)
Reports the last time a VaultBox connected to the data center. If a
VaultBox is not connected, verify that the Simple Mail Transfer
Protocol (SMTP) service, Selective Replication Transfer Service,
and VaultBox monitor are started. Additional information for
debugging can be found in the SRTransferService.log files
on the associated VaultBox.
Server Assigned to Replication
Zone
(for Email Archive only)
Reports any servers that are currently not assigned to a replication
zone. All servers must be assigned to a replication zone.
Table 4-2 Readiness Checks
Readiness Check Descriptions