User guide

Licensed Customer Confidential User Administration
Email Continuity Administrator Guide version 6.5 (1st ed.) 113
• Users who have been excluded from the system. See "Excluded Users" on
page 124. Excluded users do not appear in any welcome or login reports,
and cannot be sent messages. Setting the flag excludes the users.
Clearing the flag includes (reinstates) the users.
• Users who have opted out of providing notification data. Users who have
opted out chose not to provide notification data in the Welcome Wizard.
They cannot be notified during an activation. Setting this flag changes the
users' status to Opted out, but does not remove any notification
information already in the system. Clearing the flag changes the users’
status to has not responded to the welcome message.
To change status flags for users:
1 From the Administration Console, click User Administration.
2 Click User Information. The User Account Information screen appears.
3 Click Bulk Reset Flags. The Select Users screen appears.
4 Click the appropriate tab to identify the users to change status for. You can
select by:
• Predefined User Sets:
•All Users
• Users who have never logged in
• Users not yet welcomed
• Users who have been sent a welcome message
• Excluded users
• Users who have opted out of providing notification data
Click the button next to the appropriate set.
• Mailing Lists—Search by Email or by Name, using % as a wildcard.
• Servers—Click the check box by the appropriate server.
• Individual Users—Search by Email or by Name, using % as a wildcard.
5 Click the check box to select a user or group from the left list.
6 Click Add. The selected users move to the Change status of these
users list.
7 Click Next.
8 For each of the status settings, select one:
• Do not change (Default)
• Set flag
• Clear flag
9 Click Next.