User guide

Licensed Customer Confidential Notification
Email Continuity Administrator Guide version 6.5 (1st ed.) 141
function to inform appropriate users when there is an activation of Email
Continuity for an actual outage or a test. To see reports on state transitions, see
"
Viewing Audit Reports" on page 142.
To add users to the transition alerts list:
1 In the Administration Console, click Notification.
2 Click Transition Alerts. The Transition Notification page displays.
3 In the Search box, type the email address or name of the user. Click
Search.
4 In the search results, locate the listing for the user. Select the check box
next to the name.
5 Click Add. The Transition Notification page refreshes and the newly
added user listing displays near the top of the page.
To remove a user from the transition alerts list:
1 In the Administration Console, click Notification.
2 Click Transition Alerts. The Transition Notification page displays.
3 Locate the listing for the appropriate user and select the Remove check
box next to the name.
4 Click Remove.
Sending Custom Notifications
Administrators can use the service to send email messages to users even when
Email Continuity has not been activated. You can send custom notifications to
both primary email addresses and/or alternate email addresses.
To send a custom message:
1 In the Administration Console, click Notification.
2 Click Custom Notification.
3 Click Send a custom message. The Edit Message page displays.
4 In the From box, type an email address, being sure you enter an alias
within your organization so that any users who reply with questions are
directed to an administrator or Help Desk user.
5 In the Subject box, type a subject for the message.
6 In the Text box, type the body of the message.
7 Click Next. The Select Recipients screen appears.