User guide

Installing Service Software Licensed Customer Confidential
48 Email Continuity Administrator Guide version 6.5 (1st ed.)
NOTE Terminal Services and Controller Registration
If you are installing using terminal services, after you click Next in the Controller
Registration Information window, the process may appear to stall. If a
processing icon (such as an hour-glass icon) continues to display for more than
a minute or two, click once on the desktop and then click the window again. The
process should continue without further delay.
11 Email Continuity cannot function until you configure the SyncManager.
MessageLabs recommends that you configure SyncManager as soon as
you complete the installation. To do this, click the Start SyncManager to
configure ESS check box, then click Finish.
NOTE Run With Full Access
If a Run As dialog box appears after you click Finish, you must uncheck
(deselect) the box that reads Run this program with restricted
access. If you do not uncheck this box, the program will not launch properly. If
this occurs, relaunch the program manually from the Start menu.
12 If the SyncManager has never been run before, a prompt appears
requesting your approval to continue. Click OK.