User guide

Licensed Customer Confidential Provisioning Wireless Continuity for BlackBerry
Email Continuity Administrator Guide version 6.5 (1st ed.) 65
11 Open a DOS prompt and navigate to this location:
C:\Program Files\Common Files\Research in
Motion\AppLoader
Run the following command:
loader /reindex
This creates two new files in the MessageOne folder you created earlier.
To configure the agent:
1 From the BlackBerry agent main page, select the Software
Configurations tab.
2 In the Tasks section of the page, click Add New Configuration. The
Device Software Configuration panel appears.
3 In the Configuration Name field, type Email Continuity Agent.
4 In the Configuration Description field, type MessageLabs Email
Continuity Agent.
5 For the Device Software Location field, click Change. The Device
Software Share Location pane appears. Either type the path to the
software share location or browse to it, then click OK.
6 On the Device Software Configuration panel, you now have an entry for
Application Software. Expand this entry. You should see a check
box and Email Continuity Agent, with a version and delivery method.
7 Click the check box beside Email Continuity Agent. The Delivery field
now contains a drop-down list. Select Wireless.
8 Next, click Policies. The Application Control Policies panel appears.
9 Click New. The Application Control Policy panel appears. You will
create two policies: Global Push and Global Remove.
10 To create the Global Push policy, complete the following settings:
• In the Name field, type Global Push.
• In the External Domains field, type *.messageone.com. Click OK.
• Verify that the Disposition field is set to Required.
• Verify that Internal Network Connections is set to Allowed.
• Verify that External Network Connections is set to Allowed.
• Click Apply.
11 To create the Global Remove policy, complete the following settings:
• In the Name field, type Global Removal.
• In the External Domains field, type *.messageone.com. Click OK.
• Set the Disposition field to Disallowed.