Install Guide

Broadcom CIMPP-IG128-100
9
Emulex CIM Provider Package Installation Guide
Chapter 3: Troubleshooting
The following error message might appear if the CIM hosts are not properly added to the Emulex HBA Manager application:
Unknown or invalid host specified
There could be instances in which the drivers, the CIM provider, and the CIM client on a Windows machine are all properly
installed, but the CIM hosts are still not added to the Emulex HBA Manager application. The following table shows the most
common reasons for this problem.
If you still experience problems when adding the host, run the following commands on the ESXi host and send the output to
the Broadcom Technical Support team.
vm-support
esxcfg-module -l
esxcfg-scsidevs -a
lspci
esxcli software vib list | grep -i lpfc
esxcli software vib list | grep -i emu
Send the /var/log/syslog.log file for all of the preceding operations.
Table 3: Problems Adding a CIM Host
Situation Resolution
The machine with the specified IP address is not
reachable.
Verify whether the machine is reachable from the CIM client.
The specified protocol (HTTP or HTTPS) is not
supported by the CIMOM.
Most often the CIMOM is configured to use HTTPS. Therefore, if you are trying
to connect with HTTP, you might get an error. Try using HTTPS instead.
The namespace is invalid. Verify that the namespace for the Emulex provider is root/emulex.
The user name or password is invalid. Verify that the user name is correct, and retype the password.
The CIMOM is not running on the ESXi host. You can check whether the CIMOM, an SFCB, is running by typing one of the
following commands.
/etc/init.d/sfcbd-watchdog status
or
ps -ef | grep sfcb
If the CIMOM is listening to a port other than 5988 or 5989, the connection might
not take place. You can configure the SFCB CIMOM settings by editing the
/etc/sfcb/sfcb.cfg file.
sfcb is disabled by default. You must change sfcb.cfg to make the entry as
follows:
enabled: true
The CIM provider is running, but enumerations are not
occurring properly.
Verify that the correct CIM provider for the ESXi host is installed.
The CIM provider is running, but enumerations are not
occurring properly from a remote client.
Or
An issue exists in adding an ESXi host to the Emulex
HBA Manager application.
Set the httpLocalOnly attribute to false in the /etc/sfcb/sfcb.cfg file.