Deployment Guide

Pre-Installation Configuration
Before you begin, read the Security Management Server Technical Advisories for any current workarounds or known issues
related to Security Management Server.
The pre-installation configuration of the server(s) where you intend to install the Security Management Server is very
important. Pay special attention to this section to ensure a smooth installation of the Security Management Server.
Configuration
Access the Management Console
Since Internet Explorer is no longer supported, you must install a third-party browser to properly access the Management
Console.
If Internet Explorer is required to validate the Management Console, you must disable Internet Explorer Enhanced Security
Configuration for the account type that corresponds to the logged-in administrator.
Port and Firewall Configuration
Client and Server Communication to the Public (Outbound)
The below services and ports are required for the Dell Server to communicate with managed endpoints. These ports and
services must be capable of outbound communication. If SSL inspection and proxy services are in use, the URLs require
exclusions from them.
● On-the-Box Entitlement Validation
○ Destination URL
￭ cloud.dell.com
○ Port
￭ 443
○ Outbound Device
￭ Security Management Server or Security Management Server Virtual in Back-End configuration
○ Originating Service
￭ Dell Security Server
○ Originating Port
￭ 8443
● Advanced Threat Prevention client communication
○ Destination URLs
￭ North America
- login.cylance.com
- protect.cylance.com
- data.cylance.com
- update.cylance.com
- api.cylance.com
- protect-api.cylance.com
- download.cylance.com
￭ South America
- login-sae1.cylance.com
- protect-sae1.cylance.com
- data-sae1.cylance.com
- update-sae1.cylance.com
3
Pre-Installation Configuration 13