Deployment Guide

Before You Begin Upgrade/Migration
Before you begin, ensure that all Pre-Installation Configuration is complete.
Read the Security Management Server Technical Advisories for any current workarounds or known issues related to Security
Management Server installation.
The user account from which the installation is performed must have database owner privileges for the SQL database. If you are
uncertain about access privileges or connectivity to the database, ask your database administrator to confirm these before you
begin installation.
Dell recommends that database best practices are used for the Dell Server database and that Dell software is included in your
organization's disaster recovery plan.
If you intend to deploy Dell components in the DMZ, ensure that they are properly protected against attacks.
For production, Dell recommends installing the SQL Server on a dedicated server.
To leverage full capabilities of policies, Dell recommends updating to the most current versions of both the Security
Management Server and clients.
Security Management Server v10.x supports:
● Encryption Enterprise:
○ Windows clients v8.x/v10.x
○ Mac clients v8.x/v10.x
○
SED Management v8.x/v10.x
○ BitLocker Manager v8.x/10.x
● Endpoint Security Suite Pro v1.x
● Endpoint Security Suite Enterprisev1.x/v2.x
● Upgrade/Migration from Security Management Server v9.2 or later. (When migrating from pre-v9.2 Security Management
Server, contact Dell ProSupport for assistance.)
When upgrading/migrating your Security Management Server to a version that includes new policies that are introduced in that
version, commit updated policy after upgrade/migration, to ensure that your preferred policy settings are implemented for the
new policies, rather than default values.
In general, our recommended upgrade path is to upgrade/migrate the Security Management Server and its components,
followed by Client installation/upgrade.
Apply Policy Changes
1. As a Dell administrator, log in to the Management Console.
2. In the left menu, click Management > Commit.
3. In Comment enter a description of the change.
4. Click Commit Policies.
5. When the commit is complete, log off the Management Console.
Ensure that Dell Services are running
6. From the Windows Start menu, click Start > Run. Type services.msc and click OK. When Services opens, navigate to each
Dell Service and, if necessary, click Start the service.
Back Up the Existing Installation
7. Back up your entire existing installation to an alternate location. The backup should include the SQL database,
secretKeyStore, and configuration files. Several files from your existing installation are needed after the upgrade/migration
process is complete.
NOTE:
The folder structure created by the installer during installation (example shown below) must remain unchanged
Install or Upgrade/Migrate 57