Users Guide

Technical Advisories
Dell Encryption v8.16
● During installation, when entering the address as part of the SERVERHOSTNAME, it must be surrounded by brackets when
using IPv6. In this scenario, a port number cannot be included as it cannot be resolved as part of the address. [DDPC-7036]
PBA Advanced Authentication v8.16
● Advanced Authentication options display only under the following conditions:
○ When upgrading to v8.16 with the PBA inactive, Advanced Authentication options display at the Windows login screen
upon the first reboot after installation of v8.16. After the next reboot, Advanced Authentication options display only if
PBA is activated.
○ When upgrading to v8.16 with the PBA active, Advanced Authentication options display at the Windows login screen
upon the first reboot after installation of 8.16.
○ After a clean install of v8.16, Advanced Authentication login options will not display until the PBA is activated.
[DDPC-7087]
● When installing Advanced Authentication to a non-default directory, files will still be written to the default location of
C:\Program Files (x86)\Dell\Dell Data Protection\Authentication\bin\. These files must remain at
this location. Files being written to multiple locations will not affect functionality. [DDPC-7128]
Preboot Authentication v8.16
● Encryption Enterprise users who have the Sync Users at PBA Activation policy will have to lock their screen at PBA
activation. To do this, select the Lock Now option on the notification. If locking via some other method (Ctrl+Alt+Delete),
users will still need to lock their screen via the Lock Now option. If you use the Lock Now option, only a single lock/unlock
cycle is required. [DDPC-6924]
SED Management v8.16
● The Latitude 5289 does not support SED Management. [DDPC-7144]
Full Disk Encryption v1.0
● The Latitude 5289 does not support Full Disk Encryption. [DDPC-7144]
● Full Disk Encryption is supported in managed configuration only. [DDPC-7208]
● Full Disk Encryption is not supported with BitLocker or BitLocker Manager. Do not install Full Disk Encryption on a computer
on which BitLocker or BitLocker Manager is installed. [DDPC-7311]
● Full Disk Encryption requires a 180 Mb partition at the end of the drive to write the Preboot Authentication environment to
the local disk. The sectors used for this partition are stored within the registry for tracking within the host operating system
and the Preboot Authentication environment. If the 180 Mb partition is removed, the registry key location is: HKLM\software
\Dell\Dell Data Protection\PBA.
This key and it's sub-key can be safely deleted if the Preboot Authentication environment is not in place. [DDPC-7453]
● Full Disk Encryption is not supported with the Encryption client in this release. Do not install Full Disk Encryption on a
computer on which the Encryption client is installed.
● Full Disk Encryption is only supported with English operating systems.
BitLocker Manager v8.16
● No Technical Advisories exist.
Technical Advisories
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