Users Guide
● Added 2/2017 - After canceling an operation to add a date restriction to a file, the Secure Lifecycle window is unresponsive
for a short time. [DDPCE-3845]
● Added 4/2017 - Embargo dates occasionally do not display when an embargoed Office document is saved directly to a
network drive. To work around this issue, save the file on a local drive and then copy it to the network drive. [DDPCE-4058]
● Secure Lifecycle protects the Clipboard when a user copies from a protected Office document and pastes to an unprotected
location. This impacts Open > Recent if a user selects a recent Office file and right clicks to select Copy path to
clipboard. Currently, for Office 2013 and 2016, if a user has a protected Office document open or if the enterprise has
policies set for Force-Protected mode, the user cannot paste any path in the list to an unprotected location. The user must
manually type the path or paste it into a protected Office document. [DDPCE-4130]
● Added 4/2017 - When a Dropbox and OneDrive user attempts to delete all folders from the virtual drive, files are deleted but
the folders remain. To work around this issue, delete the folders in the cloud storage provider's website. [DDPCE-4224]
●
Added 4/2017 - Encrypted (.xen) files cannot be opened directly from a cloud storage provider folder in File Explorer. To
work around this issue, open files in the Data Guardian virtual drive. Protected Office documents are not affected by this
issue. [DDPCE-4260]
● Added 4/2017 - A protected Word document may print without a watermark or Word may become unresponsive when the
user right-clicks and selects Print, although the Print Control policy is set to Watermark. To work around this issue, use
another print option, such as File > Print. [DDPCE-4261]
Secure Lifecycle Mobile Application
● When a large number of PowerPoint (.pptx) files with images and videos are added to the sync client folder after the
application has been continuously open and in the foreground, a timeout may occur and the application becomes
unresponsive. [DDPCE-3632]
● A few Dropbox items are not translated in the Android application. [DDPCE-3643]
● Files can still be made available offline although an Android device is suspended. [DDPCE-3652]
● Shared folders are not visible in the iOS application for Google Drive or OneDrive or in the Android application for OneDrive.
[DDPCE-3755, DDPCE-3756, DDPCE-3757]
● In the iOS application, more than one file instance (offline and online) is created if a protected Office document is edited and
saved multiple times while the network connection is intermittently interrupted. [DDPCE-3937]
● An incorrect file path displays in Audit Logs for a document created with the Android application on Google Drive or
OneDrive for Business. To work around this issue, use the file name rather than the path for audit data. [DDPCE-4022]
● On rare occasion, the Android application is unable to provision a sync client in Settings. To work around this issue, retry
provisioning. [DDPCE-4045]
● Occasionally, the iOS application may become unresponsive when a file is synced over a slow network connection.
[DDPCE-4163]
● The file path in Audit Logs is an empty value for a document created with the iOS application. To work around this issue, use
the file name rather than the path for audit data. [DDPCE-4239]
● In the iOS application, out-of-range Date Restricted/embargoed files can be copied from one sync folder to another.
[DDPCE-4303]
New Features and Functionality v8.10.1
● The Encryption client now supports Microsoft Windows 10 Anniversary Update (Redstone release).
● Customers upgrading to Windows 10 from an earlier version of Windows OS are no longer required to decrypt and re-encrypt
data at OS update.
● The Encryption client now supports Audit Mode. Audit Mode allows administrators to deploy the Encryption client as part of
the corporate image, rather than using a third-party SCCM or similar solutions to deploy the Encryption client. To suppress
activation until deployment is complete, install the Encryption client and perform the necessary restart when the
configuration computer is in Audit Mode.
● A new policy allows the administrator to hide Encryption overlay icons in File Explorer for managed users.
● The Encryption client and BitLocker Manager are now supported with TPM 2.0.
Resolved Technical Advisories v8.10.1
Enterprise Edition for Windows
● A timeout message logged during a failed activation has been modified to clarify the timeout period in milliseconds.
[DDPC-2625]
Technical Advisories
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