Users Guide

On computers running Windows 10 Education Edition, log files are now stored in \ProgramData\Dell\Dell Data Protection
\Encryption as expected, rather than in \ProgramData\Application Data\Dell\Dell\Data Protection\Encryption\.
[DDPC-2651]
An issue that caused the computer to very rarely become unresponsive when renaming a file has been resolved.
[DDPC-3086]
An issue that caused a prompt to reboot in some cases with SDE encryption enabled is resolved. [DDPC-3525]
If the activation prompt times out for a second or subsequent user on a computer with an activated user, the prompt now
displays again. [DDPC-3705]
UEFI computers with Secure Boot enabled now boot as expected after Microsoft Security Bulletin MS16-100 is applied.
[DDPC-4032]
Added 12/2016 - Hardening against credential update failures within the Encryption client is now enabled by default.
[DDPC-936]
Preboot Authentication
An issue is resolved that previously prevented users from authenticating on some non-UEFI computers when PBA was
configured for smart card only. [DDPC-2578]
Technical Advisories v8.10.1
Enterprise Edition for Windows
The recovery file that is downloaded from the Dell Data Protection Server does not execute with the provided recovery
image, and the following message displays: "The subsystem needed to support the image type is not present." [DDPC-2409]
When migrating from one edition of Windows to a different edition during a Windows 10 upgrade, the Encryption client is not
migrated. The same issue occurs if either the option to keep only personal files or to keep nothing is selected during a
Windows 10 upgrade. To resolve this issue, reinstall the Encryption client after upgrade. [DDPC-4191]
Direct upgrade from v8.5.1 and earlier on 32-bit operating systems is not supported. To work around this issue, uninstall the
previous version then install the latest version. [DDPC-4268]
New Features and Functionality v8.10
Dell Data Protection | Server Encryption is now supported. Server Encryption provides remote management of servers,
including the following:
Software encryption
Port control
Removable storage encryption
Support for maintenance scheduling, which allows control over enforcement of policies that require reboot
Dell Data Protection | Cloud Edition now supports Microsoft Windows 10, as well as Google Drive and OneDrive for Business.
OneDrive is now supported with Microsoft Windows 8.1.
Cloud Edition now supports the Unified OneDrive Desktop Sync Client. Support is limited in this release to a maximum of two
linked business accounts per domain.
The Windows USB selective suspend feature is now supported.
Beginning with v8.9.3, Dell Data Protection | Hardware Crypto Accelerator is not supported. Installation and upgrade do not
proceed if Hardware Crypto Accelerator is detected and the computer is disk encrypted with it. In cases where Hardware
Crypto Accelerator is installed but the computer is not disk not encrypted with it, upgrade will proceed. However, Hardware
Crypto Accelerator will be ignored. The last Enterprise Edition client version to support Hardware Crypto Accelerator
functionality is v8.9.1. Support for v8.9.1 will continue through April 8, 2020.
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Technical Advisories