Users Guide
Enterprise Edition for SED
● Added 09/2016 - When PBA is activated on a Windows 7 computer without Microsoft Security Advisory 3033929 installed,
the computer becomes unstable when resuming from sleep (S3). To work around this issue, install Microsoft Security
Advisory 3033929 before installing the SED Client. If the SED Client is already installed, deactivate PBA and uninstall. After
installing the Microsoft Security Advisory, reinstall the SED Client. For more information, see https://
technet.microsoft.com/en-us/library/security/3033929. [DDPC-4237]
Preboot Authentication
● Occasionally, the access code prompt displays rather than the Preboot Authentication login screen on computers with a
wired network connection. [DDPC-3188]
● Added 09/2016 - When PBA is activated on a Windows 7 computer without Microsoft Security Advisory 3033929 installed,
the computer becomes unstable when resuming from sleep (S3). To work around this issue, install Microsoft Security
Advisory 3033929 before installing the SED Client. If the SED Client is already installed, deactivate PBA and uninstall. After
installing the Microsoft Security Advisory, reinstall the SED Client. For more information, see https://
technet.microsoft.com/en-us/library/security/3033929. [DDPC-4237]
Resolved Technical Advisories v8.9.1
All Clients
● Inaccurate "Failed to open service" error messages no longer display in the output of the FindMyProblem utility. [DDPC-1188]
Enterprise Edition for Windows
● A Dell Data Protection-encrypted Windows 10 computer can now be upgraded to the Windows 10 Fall Update, after a few
prerequisites are met. The prerequisites must be met, due to a change Microsoft has made to the Windows update process
beginning with Windows 10. For more information, see Upgrade to the Windows 10 Anniversary Update. [DDPC-928,
DDPC-1146, DDPC-1443]
● SDE key material download failures now result in a meaningful log entry, "Failed to validate key material bundle against the
device." Erroneous validation failure warnings no longer display. [DDPC-960, DDPC-961]
● Corrected a misspelling of szRegValueLoginTimeout in the registry override variable and log message. [DDPC-966]
● The computer now boots as expected after Intel Rapid Storage Technology drivers are installed. [DDPC-1246]
● The HideOverlayIcons registry setting that is used to hide the encryption icons for all managed users on a computer after the
original installation now works as expected. The HideOverlayIconsOverlay registry setting now effectively hides Dell Data
Protection Encryption overlay icons when File Explorer is refreshed or reopened. [DDPC-1267, DDPC-1327]
● External Media Shield Explorer now launches properly after more than one incorrect password entry when accessing media
that has been provisioned on a Mac. [DDPC-1273]
● A few WSProbe options have been deprecated to improve security. The WSProbe utility no longer supports the following
options: -u (enable or disable Application Data Encryption), -x (exclude application from Application Data Encryption), and -i
(revert an excluded application back to included in Application Data Encryption). [DDPC-1279]
● All characters of the 32-character Endpoint Code now fully display in the External Media Shield manual authentication dialog.
[DDPC-1295]
● Excess logging of file-create operations no longer occurs. [DDPC-1339]
● An issue that caused excessive memory consumption has been resolved.[DDPC-1468]
● On a Windows computer, External Media Shield now successfully opens files and folders named with accented characters
that are stored on external media and provisioned using a Mac computer. [DDPC-1517]
● When encryption models are changed (SDE to HCA) after an encryption sweep has completed, the computer no longer
experiences a temporary blue screen. Previously, this occurred while key types were swapped, and allowing the computer to
reboot typically restored functionality. [DDPC-1536]
● External Media Shield no longer displays Access Denied errors when the Windows Media Encryption and Windows Port
Control policies are set to Off and Disabled. [DDPC-1572]
● Processes related with pop-up notifications during the encryption sweep have been streamlined, reducing CPU usage.
[DDPC-2115]
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Technical Advisories