Users Guide

Resolved Technical Advisories v8.6.1

Enterprise Edition for Windows

● During an upgrade, the following error no longer displays: "error Opendatabase,Databasepath,Openmode/error 80004005,

(MSI API error)." This error occurred intermittently and the upgrade successfully completed after the user acknowledged the

error. [DDPC-882]

● An issue that previously occurred on some Dell Latitude E5540 computers with USB external drives connected that resulted

in a blue screen has been resolved. [DDPMTR-955, DDPSUS-259]

● An issue that resulted in occasional SDE key load and unlock failures is now resolved. [DDPMTR-1278]

● During upgrade, when Encryption Removal Agent is installed in order to proceed with uninstall, after the user selects the

backup key location and enters the password, the following error no longer displays: "Error trying to verify the key bundle is

for this machine. Continue without verifying the key bundle?" The installation now proceeds as expected. [DDPMTR-1366]

● Upgrades from pre-v8.5 no longer fail due to encryption notifications being sent during the upgrade. [DDPMTR-1404]

● On computers with more than one version of Apache log4net installed and registered with the Global Assembly Cache,

uninstallation now proceeds as expected. [DDPMTR-1519, DDPMTR-1536]

● The issue with continued rebooting on a computer with the number of users nearing 300 has been resolved. [DDPSUS-37]

● The issue that caused upgrade to fail with the logged error, "CInstallInf::ProcessInf - Error calling

SetupInstallServicesFromInfSection," is now resolved. [DDPSUS-283]

● Encryption of the \Regback folder after a scheduled backup no longer requires a reboot for encryption to begin.

[DDPSUS-302, DDPSUS-342]

Advanced Authentication

● The user can now use the external keyboard, in addition to the virtual keyboard, to submit answers to Recovery Questions.

[CSF-332]

● When using HCA, an issue with single sign-on with domain smart cards is now resolved. [CSF-94]

Preboot Authentication

● On Windows 10, the issue that occasionally resulted in a blue screen when resuming from sleep on a computer with a SED

installed and PBA activated has been resolved. [CSF-363]

● The issue that resulted in unnecessary reboots after the "DellMgmtAgent" service starts is resolved. [CSF-523, CSF-541]

Enterprise Edition for SED

● The issue that resulted in unnecessary reboots after the "DellMgmtAgent" service starts is now resolved. [CSF-523,

CSF-541]

BitLocker Manager

● The issue that resulted in unnecessary reboots after the "DellMgmtAgent" service starts is now resolved. [CSF-523,

CSF-541]

New Features and Functionality v8.6

● Encryption client, External Media Edition, Advanced Authentication, Enterprise Edition for SED, and BitLocker Manager now

provide beta support of Windows 10 Technical Preview.

● The virtual keyboard is now available with Preboot Authentication on the Dell Venue Pro 11 (Model 7139).

● A customer feedback form is now available within the DDP Console. Feedback is delivered to Dell along with the Dell Data

Protection product name and version number.

Technical Advisories