Users Guide

Advanced Authentication

● Previously, when using a non-USH external fingerprint reader, after the computer went to sleep or was rebooted, logon

using fingerprint failed. The issue with the credential provider timing out when attempting to confirm the fingerprint reader is

connected to the computer is resolved. [28605, MMW-360]

Preboot Authentication

● When Preboot Authentication is configured to use smart cards for authentication, if the Options > Server Sync menu

option is selected, the Windows password authentication screen no longer displays. Smart card authentication proceeds

normally. (DDPLP-135]

● Previously, on some computers with Security Tools and Preboot Authentication enabled, the computer would not boot after

entering credentials into the PBA logon screen, and the computer would halt at a black screen with the words "Parity Error".

[DDPLP-137]

Cloud Edition

● The compatibility issue that previously occurred when linking Dropbox for Business with Internet Explorer 8 is now resolved,

and the SuppressOAuth registry setting is no longer required. [DDPCE-571]

● With Firefox running on Windows 8.1, an encrypted file that is downloaded through the browser now decrypts as expected

when opened with Cloud Edition. [DDPCE-580, DDPCE-704]

● After uninstalling Cloud Edition, registry keys are now removed as expected. [DDPCE-595, DDPCE-636, DDPCE-646]

● When downloading files using the web browser, file icons now properly display in the Save As dialog box, and the user-

permissions error that previously occasionally occurred no longer occurs. [DDPCE-630, DDPCE-631]

● The sync client no longer attempts to index synced, encrypted files that are deleted locally. [DDPCE-632]

● Occasional issues with folder uploads through the web browser are resolved. [DDPCE-650]

● Subfolders now inherit protection levels of their parent folders when uploaded to the cloud. [DDPCE-662]

● Synced files and folders that are deselected from Selective Sync then reselected now decrypt from the cloud into the local

sync client folder as expected. [DDPCE-668]

● External users' files that are not shared with internal users are no longer encrypted into the cloud. [DDPCE-670]

Technical Advisories v8.4.1

Enterprise Edition for Windows

● After installing External Media Edition, the tray icon menu does not display the option, "Check for Policy Update." Because of

this, users cannot manually poll for policy changes. However, at computer start-up, Dell Data Protection | Encryption

automatically polls for policy updates. [DDPS-281]

● The Shield does not detect password changes for non-domain accounts when the password is reset from another account.

As a result, when the non-domain user attempts to logon again, the logon fails because the Shield did not synchronize the

password change. [DDPC-490]

Advanced Authentication

● Amended 12/2014 - Fingerprint enrollment does not prevent the user from using fingerprints from different fingers when

enrolling a single finger. [MMW-212, MMW-724]

Preboot Authentication

● Single Sign-on intermittently fails on computers with self-encrypting drives on which Preboot Authentication is activated.

[DDPLP-144]

Technical Advisories