Users Guide

Resolved Technical Advisories v8.0
Enterprise Edition for Windows
● As of v8.0, Shield and PCS events are turned off by default. The events can be re-enabled by configuration changes. EMS
events remain as they have been in previous versions.
● To reduce the chances of DPAPI authentication failure, the registry is now notified of cached credential changes.
● Inventory times no longer display future times after a reboot when using SDE. [26233]
● Deleting a file to the recycle bin during an encryption sweep no longer causes the wait notification pop-up to sit on-screen
the duration of the sweep. [25987]
● To avoid Windows update failures, %SYSTEMROOT%\SysWOW64 was added to the hard-coded SDE exclusion list. [26475]
● The runtime error in EmsServiceHelper.exe has been resolved. [26545]
● EMS no longer blocks access to slaved Shield-encrypted drives. [26671]
● The Port Control feature for "PCIe" has been renamed to "Express Card Slot". [23446]
Cloud Edition
● The issue of Cloud Edition creating extra folders in the cloud when a folder is created locally is resolved. [26048]
● When using Box, the issue of Cloud Edition adding multiple help files up to the cloud is resolved. [26048]
● The issue of several commas being added to the networkprovider registry key upon uninstallation and reinstallation of Cloud
Edition is resolved. [26053]
● When uploading or downloading a file through the browser, the "1. How to Access Secure Files..." help file now properly
displays only one time. [26076]
Technical Advisories v8.0
Enterprise Edition for Windows
● EMS cannot be used side-by-side with most third-party USB device encryption solutions, whether hardware or software. To
use EMS, either add your third-party USB device to your whitelist, or remove the third-party encryption software.
● When the local console is left open and the computer sleeps, a message displays that "no fixed storage is found." Closing and
re-opening the local console corrects the issue. If the local console cannot contact its internal server because the computer
is sleeping, it correctly displays this message.
● Advanced Authentication cannot be installed when Dell Data Protection | Access is present on the computer. Follow the
steps in the Dell Data Protection | Enterprise Edition Administrator Guide to uninstall DDP|A. [27073]
● When uninstalling Dell Data Protection | Encryption, an error may display stating, "An error occurred while trying to uninstall
DDP|CSF." You may safely dismiss this error. The application will refresh, and Client Security Framework (CSF) will be
properly uninstalled. [26866]
Cloud Edition
● If multiple users activate Cloud Edition and then access a folder at the same time that has already been shared between
them all, they will all try to encrypt those files independently, creating multiple conflicting files.
Enterprise Edition for SED
● SED v7.3 cannot be directly upgraded to SED v8.0. To move to v8.0 issue a policy to deprovision the SED and re-provision
after the upgrade.
Technical Advisories
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