Users Guide

Resolved Technical Advisories v10.4
Encryption Enterprise for Windows v10.4
● The master uninstaller now removes all files and folders as expected. [DDPC-9468]
● An issue resulting in the Encryption service failing after activation and, in rare occurrences, operating system crashes is
resolved. [DDPC-11011, DDPC-10952, DDPC-10953, DDPSUS-2543]
● Multi-user and domain-based computers no longer invoke activation loss or fail to achieve policy compliance regardless of
authentication method or sequence. [DDPC-11053, DDPC-11066]
● A race condition resulting in an unusable system due to no Credential Providers available at the Windows login screen is
resolved [DDPC-10936]
● An issue resulting in the Encryption service crashing after attempting to take ownership of a TPM is Cleared state is
resolved. [DDPC-11095, DDPSUS-2565]
● An issue resulting in failure to write the Encryption mode in use to registry is resolved. [DDPC-11125]
● An issue resulting in a crash if changing crypto libraries with HVCI enabled is resolved. This issue could present
when upgrading from versions prior to v10.0 to v10.1 or later. [DDPC-11178, DDPC-11293, DDPC-11506, DDPSUS-2572,
DDPSUS-2598]
● An issue resulting in a crash due to failed policy processing is resolved. [DDPC-11207, DDPSUS-2597]
● An issue in Dell Encryption resulting in untranslated text during a Windows 10 Feature Update is resolved. [DDPC-11381]
● An issue resulting in a crash after applying KB4512941 on a computer protected by Encryption is resolved. [DDPC-11320,
DDPSUS-2662]
● An issue resulting in the inability to install Cadence, orCAD, and Allegro with Encryption present on the target computer is
resolved. [DDPC-11420, DDPSUS-2630]
● An exception resulting in the Encryption service crashing is resolved. [DDPC-11425, DDPSUS-2629]
● An issue resulting in system crash caused by a new file classification starting in KB4515384 and KB4512941 is resolved. For
more information, see KB article SLN318627. [DDPC-11505]
● An issue resulting in Encryption moving to an unmanaged state after a Windows Feature Update is resolved. [DDPC-10545,
DDPC-10569]
Pre-boot Authentication v10.4
● An issue resulting in a delay if a Dell Server was unavailable at in the Pre-boot Authentication environment is resolved.
[DDPC-4503, DDPC-8098, DDPSUS-2277]
● Challenge/Response Recovery now functions as expected in Legacy boot mode when multiple user certificates are in use.
[DDPC-4503, DDPC-10816]
● The Pre-boot Authentication environment no longer freezes when authenticating a user with cached smart-card credentials.
[DDPC-8072, DDPC-8696]
● Users can now enroll Recovery Questions using a mouse or keyboard. [DDPC-9143]
● Users can now enroll Recovery Questions as expected. [DDPC-9972, DDPC-10503]
● Legal Notice and Support Information fields in the Pre-boot Authentication environment now display text as expected.
[DDPC-11026, DDPSUS-2545]
● The Pre-boot Authentication environment now properly displays copyright dates on the Network and Support pages.
[DDPC-10740]
● Challenge/Response Recovery now functions as expected in UEFI boot mode. [DDPC-10815]
● After failing to authenticate in the Pre-boot Authentication environment and failing Challenge Response recovery, user's
domain accounts now unlock after successfully logging into Windows. [DDPC-11127]
● An issue resulting in Server Sync failing in the Pre-boot Environment is resolved. [DDPC-11263]
● An issue resulting in duplicate DHCP requests in the Pre-Boot Authentication environment is resolved. This fix reduces boot
time. [DDPC-11366]
● An issue resulting in the inability to Single-sign-on through the Pre-boot Authentication environment with a domain user
after local administrator activation is resolved. [DDPC-11378]
SED Manager v10.4
● An issue resulting in smartcard login being unavailable for devices protected by SED Manager after resuming from sleep is
resolved. [DDPC-8284]
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Technical Advisories