Users Guide

Resolved Technical Advisories v10.2
Encryption Enterprise for Windows v10.2
● An issue that caused operating system crash following an Windows update is resolved.[DDPC-5664, DDPC-9457,
DDPSUS-1356, DDPSUS-1409, DDPSUS-2216]
● An issue with the Dell Authentication Service resulting in the inability to register recovery questions is resolved. [DDPC-9972,
DDPC-10503, DDPC10528, DDPC-10620]
● Added 3/2019 - Check for Policy Updates now triggers policy polling as expected with Policy Based Encryption v10.2 and
later. [DDPC-9800, DDPSUS-2416]
● Encryption sweeps now process as expected following upgrades. [DDPC-10168]
● An issue that resulted in encryption sweeps pausing after new policies were received is resolved. [DDPC-10025,
DDPSUS-2414, DDPSUS-2458]
● An issue resulting in inaccessible files protected by Encryption External Media is resolved. [DDPC-10251, DDPSUS-2318,
DDPSUS-2408]
● An issue that resulted in activation loss on Windows 7 has been resolved. [DDPSUS-2459]
● An issue that resulted in repeated activation attempts, inaccessible encrypted files, and activation loss on computers
leveraging Deferred activation is resolved. [DDPC-10570, DDPSUS-2445, DDPSUS-2435, DDPSUS-2442]
● An issue resulting in loss of smart card functionality with previously activated users is resolved. [DDPC-10592,
DDPSUS-2402, DDPSUS-2425]
● An issue that resulted in intermittently inaccessible Microsoft Office documents following an upgrade to Dell Encryption is
resolved. [DDPC-10606, DDPSUS-2392]
● An issue resulting in operating system crash following an encryption policy update is resolved. [DDPC-10610, DDPSUS-2451,
DDPSUS-2483]
● An issue that resulted in crashes following an update to Dell Encryption v10.1 is resolved. [DDPC-10676, DDPSUS-2469]
● An issue that resulted in excessive logging is resolved. [DDPC-10679, DDPSUS-2449]
Pre-boot Authentication v10.2
● An issue that resulted in a parity error after activating pre-boot authentication with Dell Encryption installed on a Latitude
7404, Latitude 7204, or a Latitude 5404 Rugged computer in Legacy boot mode is resolved. [DDPC-9493, DDPC-10748,
DDPSUS-2225]
● The K13A Rugged dock (only compatible with Rugged computers) no longer requires the an open lid to display on external
monitors. [DDPC-10093]
● A network connectivity issue on the Lenovo Thinkpad T560 with BIOS version N1KET39W (1.26) 2018-05-28 in UEFI mode is
resolved. [DDPC-10498]
● Recovery question user experience is improved. [DDPC-10544, DDPC-10543, DDPC-10640]
● The Sign In button is no longer enabled following initial activation of the pre-boot authentication. [DDPC-10615]
● An issue in the pre-boot authentication environment that resulted in various keys on Japanese keyboards not displaying or
displaying incorrectly on the Latitude E7280 is resolved. [DDPC-10639, DDPSUS-1656]
● Users logging in with recovery questions are now able to change their Windows password as expected. []
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Technical Advisories