Users Guide

● Added 05/2018- In some cases, the touchpad becomes unresponsive during the PBA login screen on a M300 machine with
Windows 10 installed in UEFI mode and PBA enabled. [DDPC-8206]
SED Management v8.17.1
● The Oberthur chip only smart card ID-One COSMO V7.0 is read by the PBA but fails to log in on a UEFI machine.
[DDPC-7985]
Full Disk Encryption v1.1
● When the network cable is disconnected during PBA recovery and then connected after FDE has been activated, the PBA
screen on a UEFI machine displays "Loading data please wait" and freezes. [DDPC-8014]
Legacy Boot Mode FDE
For beta testing in non-production environments
● Currently, a message of " Missing OS" appears after FDE has been activated and machine has been rebooted. [DDPC-7806]
● In some cases, SSO to Windows issues appear in Legacy FDE. [DDPC-7926]
Bitlocker Manager v8.17.1
● The policy line of: <PasswordUse MinimumPasswordLength="8" PasswordComplexity="Allow" Usage="Allow" />
is forcing a secondary drive, which the D: drive is being seen at, to unlock with a password. Before the password unlock, this
volume is not mount-able. It seems that once this is unlocked, the shield is not properly seeing this drive being mounted as a
"Fixed disk", even though PCS is classifying it as:
[01.15.18 15:03:37:219 PCSInfoLogger: 53 D] [PCSQuery] Retrieved drive information from PCS driver. DeviceType: 0, Device
Class: 0, Device ID: SCSI\Disk&Ven_HFS512G3&Prod_9MND-3520A\4&9e95efc&0&000200
The workaround is to change the BitLocker Policy under the Fixed Disks to: Configure Use of Passwords for Fixed Data
Drives and setting this to "Disallow". The disk will use the TPM settings for the OS disk to provision a protector instead of
the password that is user-defined. [DDPC-8002]
New Features and Functionality v8.17
● Added 01/2018- Dell's Preboot Authentication environment for Self-Encrypting Drive and Full Disk Encryption now has
built-in resiliency. If the data-store for user credentials in the PBA becomes corrupted, it will revert to a known-good
database. This can be manually initiated by holding the Control and Alt keys, and then pressing 'b' on the keyboard.
● The Encryption client is now supported with Windows 10 Fall Creators Update (Redstone 3 release). Upgrades to Fall
Creators Update are now supported.
● The Preboot Authentication is now supported with Windows 10 Fall Creators Update (Redstone 3 release). Upgrades to Fall
Creators Update are now supported.
● The Encryption client local console now shows status of "In Compliance" when there are no pending policies and an initial
sweep is complete, regardless whether the Encryption policy is enabled on the Dell Server.
Resolved Technical Advisories v8.17
Encryption Enterprise for Windows
● An issue that resulted in Windows Explorer crashing when logged into a domain user account has been resolved.
[DDPC-4620]
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Technical Advisories