Users Guide

Resolved Technical Advisories v8.11
Enterprise Edition for Windows
● An issue is resolved that resulted in the Local Management Console appearing unresponsive while the Encryption client
performed tasks in the background. [DDPC-2769]
● Slotted activation now proceeds as expected for users who change their passwords before activation. [DDPC-3279]
● The WSScan user interface now opens to the option of Unencrypted Files, as expected, when commands -ua-, -ua, and
-uav are used to launch the user interface. [DDPC-3473]
● An issue is resolved that caused the Shield service to occasionally crash when the user logged out. [DDPC-3939]
● Added 05/2018 - Aventail Access Manager is now supported with Encryption client on Windows 10 computers. [DDPC-4335]
Resolved Customer Issues
● An issue is resolved that resulted in the user's temporary inability to access User and Common encrypted files due to a
timeout in communication with the Shield service. [DDPC-2230, DDPC-3486, DDPC-4134]
● Sparse files are no longer populated during encryption and decryption sweeps. [DDPC-3201]
● WSScan now functions as expected when processing file names longer than 260 characters. [DDPC-3928]
Preboot Authentication
● An issue is resolved that resulted in the computer becoming unresponsive when a smart card was inserted during startup on
the Dell Latitude E5270, E5470, E5570, E7270, E7470, or Precision M3510. [DDPC-4547]
● Preboot Authentication is supported with UEFI mode
only on the following computers:
○ Latitude 5280
○ Latitude 5480
○ Latitude 5580
○ Latitude E7280
○ Latitude E7480
○ Precision 3520
Technical Advisories v8.11
Enterprise Edition for Windows
● Cumulative encryption exclusions are now automatically applied when the Encryption client is upgraded. This will require an
encryption sweep for each user upgraded to v8.11 or later. However, subsequent updates will require a sweep only if the
update includes new exclusions. [DDPC-1334, DDPC-5138]
● Activation fails after attempting to roll back an External Media Edition upgrade. [DDPC-4449]
● The user receives an access denied error when attempting to access removable media, although policy is set to allow full
access to unShielded media. [DDPC-4523]
● On a computer with no files on the desktop, Windows Explorer occasionally becomes momentarily unresponsive or crashes. If
it is necessary to reopen File Explorer, select Start Menu > Run > type explorer.exe. [DDPC-4620]
● After upgrade to Windows 10 Fall Update using WSProbe -E on a computer with Hardware Crypto Accelerator, during
re-encryption with WSProbe -R, the Local Management Console freezes and a message displays regarding HCA key backup
and provisioning. [DDPC-4645]
Advanced Authentication
● When dual authentication is configured for a user, but one of the authentication options is not yet enrolled, the icon for the
unenrolled option does not display on the user's logon screen. [DDPC-4690]
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Technical Advisories