Users Guide

Enterprise Edition for SED
● During an update to Intel Rapid Storage Technology Drivers, the self-encrypting drive may become undetectable. To resolve
this issue, reboot the computer a second time after the update has been applied. [MMW-633]
Cloud Edition
● When using the master installer to install Cloud Edition and installing using the interactive UI mode, the Encryption client is
automatically selected in the list of features to install and, therefore, two licenses are consumed. There are three ways to
work around this issue:
1. Use the command line mode to install the software. Only the master installer in interactive UI mode exhibits the issue.
2. Manually de-select the Encryption client in the interactive UI mode installation.
3. Use the child installer to install Cloud Edition. Only the master installer in interactive UI mode exhibits the issue.
[DDPC-140]
● With Dropbox v2.10.30 and later, a permission denied error occasionally occurs when syncing files created by internal users
within folders that have been created by external users. [DDPCE-834]
BitLocker Manager
● Amended 06/2015 - If a user suspends then turns off BitLocker through the BitLocker dialogs, decryption begins and
continues for five minutes after the user suspends BitLocker at which point BitLocker Manager reverts decryption. If the
volume fully decrypts within five minutes after BitLocker is suspended, at five minutes, encryption begins and may require
user interaction. [CSF-253]
New Features and Functionality v8.4.1
● Multi-certificate Common Access Cards are now supported.
● Enterprise Edition for Windows now supports Windows Embedded 8.1 Industry Enterprise Edition.
● Cloud Edition for Windows now supports Dropbox 2.11 and Dropbox 2.12.
Resolved Technical Advisories v8.4.1
Enterprise Edition for Windows
● The DDP installation process now proceeds normally on laptops connected to a power source, even if the battery charge
falls below 10 percent. [27974/DDPC-56]
●
Previously, when using Dell Digital Delivery, installation could fail based on the order of installation of Security Tools or the
DDP master installer. Logic has been added to correct this issue. [28070, MMW-293]
● A few previously unlocalized master installer screens are now localized. [28619, 28620, DDPC-73, DDPC-262]
● Previously, when upgrading, an error message displayed indicating that ushradiomode64.exe was not able to start correctly.
The issue of a third-party installer incorrectly attempting to install Microsoft .Net Framework 3.5 on the computer is
resolved. [29049, DDPC-182, MMW-357]
● Installation/upgrade failures related to SQL Compact have been resolved. [DDPC-43, DDPC-384]
● Multiple performance improvements have been made to file/folder and HCA encryption. [DDPC-171, DDPC-279]
● Dell Data Protection | Encryption has added logic to better detect self-encrypting drives, including the Samsung SM841.
[DDPC-248]
● In Windows 8.1, the Metro HelpAndTips app now opens and functions normally. [DDPC-264]
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Technical Advisories