Users Guide

● The Shield now properly processes category 3 policies to override ADE-encrypted (category 2) files. [25211]
● Previously, a message stating "Invalid Value for 103" was displayed in the local console and current settings were not
viewable. This issue has been resolved. [27005]
● Sweep status update failures are reduced due to improved processing around renaming of internal lists to ensure that the
rename does not fail if the file already exists. Additionally, logging of errors around list file deletion is improved. [27853]
● Hard-coded SDE exclusions for the most common antivirus applications have been added to Enterprise Edition for Windows.
Exclusions for Symantec Endpoint Protection, Symantec PGP, McAfee SafeBoot, McAfee Antivirus, and Trend Micro will
help to prevent interaction complications between encryption processing and AV processing. [28375]
● Improved processing of exception handling has been implemented. [28431]
● Previously, if EMS encrypted a device on a Dell Data Protection | Encryption 8.x computer, used the device on a Dell
Data Protection | Encryption 7.2.x computer, then returned to use the device again on the original 8.x computer, a failure
occurred. Better handling of mixed environments has been added to EMS. [28453]
● To improve performance and reduce excessive policy polling, an inventory upload will only occur if the recorded sweep times
have changed. [28462]
● Several enhancements have been made to improve stability and performance. [25816, 27497, 28508, 28538, 28543, 28643]
● The upgrade process has been improved to reduce errors and failures. [28403, 28720]
● A system deadlock during the boot cycle when Dell Data Protection | Encryption 8.x is installed alongside Kaspersky Endpoint
Security has been resolved. [28425]
● Errors related to upgrading CMG v6.8/7.3 to Dell Data Protection | Encryption v8.x have been resolved. [28466]
● When running the Shield on a VMWare image with SCSI hard drives, the Shield will now properly identify the drive as
Internal, rather than Removable. [28540]
● Previously, after upgrading to v8.x and then uninstalling from the user interface, errors related to the Decryption Agent
would display. This issue has been resolved. [28552]
● An upgrade of Symantec Endpoint Protection from 11.x to 12.x now works as expected. The Shield no longer blocks access to
the SEP services. [28622]
● Errors related to SQL Compact 3.5 SP2 have been resolved. [28726]
● Previously, after full HCA encryption and then hibernating, the computer would fail to retain the system state after returning
from hibernation. This issue has been resolved. [28738]
-----------End of Revision
● During an encryption sweep, the user can now pause encryption from the tray icon rather than having to launch the local
console. [26785]
● An encryption sweep triggered by a policy update or encryption sweep request no longer times out when encrypting files
larger than 4 GB. [27705]
● Previously, after decryption following an HCA algorithm change, SDE encryption began rather than HCA re-encryption. Now,
after decryption following a change to the encryption algorithm, and after a reboot, HCA is provisioned and encryption
begins normally. If the computer is not equipped with an HCA card, SDE encryption begins as expected. [27986]
● After upgrade from a v7.x Shield for Windows, log files no longer include the entry, "Credential Sweep - Failed to process all
entries." [28550]
● Performance is improved when using Windows Explorer to navigate large directories in network shared folders. [28640]
Advanced Authentication
●
During password recovery, when answers to Recovery Questions are entered, the answers now display as obfuscated
characters rather than in clear text. [27977]
● The fingerprint reader no longer fails at sign on due to Microsoft Windows fingerprint reader private sensor pool issues.
[28085]
● In landscape view on Dell Venue tablets, buttons and the side scroll bar now display correctly on all screens. [28346, 28347]
● On French operating systems, version information that is displayed in the Security Console > Settings > About page is now
correct. [28385]
Enterprise Edition for SED
● On the Endpoint Details page, Cloud Device Control commands now correctly display when an SED is activated. [DDPS-379]
● The first time after activation of the PBA, if the computer is locked (CTRL+ALT+DEL) after the "System Shutdown
Required" message displays and then the user unlocks the computer, the "System Shutdown Required" message now
correctly displays again. A restart is no longer required. [28391]
Technical Advisories
77