Users Guide

● Amended 05/2014 - Attempting to upgrade from 8.0.0 or 8.0.1 to the latest release fails and an error message is displayed
saying that the computer has not been modified. This issue occurs because the installer cannot deactivate the PBA and,
therefore, uninstallation of the earlier version is blocked. To work around this issue, deactivate the PBA and reboot the
computer before attempting to upgrade to the new version. [28817]
● The Dell Optiplex XE2 computer intermittently does not display the Windows logon or credential provider screen after waking
from sleep. To work around this issue, upgrade to the latest applicable BIOS version, which is A05 as of 03/2014. In the BIOS
screen, locate the option for Deep Sleep and disable it. [28862]
● Hybrid Sleep is not supported on Windows 8.1 with SED drives on the Precision M6800/M4800 platform. [28897]
● Secure Boot is a Unified Extensible Firmware Interface (UEFI) protocol that Windows 8 and 8.1 users can enable in the
computer's BIOS to ensure that the computer boots using trusted firmware signed by the computer manufacturer. The
feature is not supported when the following conditions are met:
○ SED with Dell Data Protection | Security Tools installed
○ SED with Dell Data Protection | Encryption installed
○ SED with Dell Data Protection | Security Tools and Dell Data Protection | Encryption installed
○ HCA with Dell Data Protection | Security Tools installed
○ HCA with Dell Data Protection | Encryption installed
○ HCA with Dell Data Protection | Security Tools and Dell Data Protection | Encryption installed
To upgrade to Windows 8 or 8.1 on a Dell computer with SED or HCA, Secure Boot cannot be enabled in BIOS. The
Secure Boot setting is disabled by default for computers shipping with Windows 7 or Windows 8/8.1 Downgrade Rights.
This setting should not be changed.
Instructions:
1. Turn on the power to your Dell computer. If the computer is already powered on, reboot it.
2. Press F2 or F12 continuously during boot until a message displays at the upper right of the screen that is similar to
"preparing to enter setup" (F2) or "preparing one-time boot menu" (F12). This launches the system BIOS.
3. In Setting > General > Boot Sequence, ensure that the Legacy Boot List Option is selected.
4. In Settings > General > Advanced Boot Options, ensure that the Enable Legacy Options ROMs check box is selected.
5. In Settings > Secure Boot > Secure Boot Enable, ensure that the Secure Boot Enable selection is Disabled.
6. Apply the changes.
7. Now that the computer BIOS has been changed to legacy boot mode, the computer must be re-imaged.
[28790]
Cloud Edition
● Pop-up windows that alert the user to reboot or to run an update should persist but do not. [DDPCE-39, DDPCE-40]
● When creating a folder in the Dropbox client, the user is unable to assign a name to the new folder. [DDPCE-74]
● Occasionally, slow performance is observed when listing files through a managed browser section. [DDPCE-93]
● When using Box, new local folders are not synchronized in the cloud if a folder named "New…" exists in cloud storage. To
work around this issue, delete the folder with the name "New…." [DDPCE-96]
● Occasionally, if Cloud Edition is left running and idle, an error occurs and the system tray icon cannot reconnect to the
service. To work around this issue, restart the computer and log on to Cloud Edition. [DDPCE-157]
●
When using Box and Dropbox, some files that are deleted locally are not removed from cloud storage. [DDPCE-168]
New Features and Functionality v8.2.1
● Enterprise Edition for Windows (software encryption only) now supports Microsoft Windows 8.1.
Resolved Technical Advisories v8.2.1
Enterprise Edition for Windows
● Enterprise Edition for Windows provides improved support for the touch keyboard on the Microsoft Windows 8.1 Sign On
Screen.
Technical Advisories
81