Users Guide

Enterprise Edition for SED
● Amended 03/2014 - The computer does not Single Sign-on (SSO) after waking up from Hybrid Sleep. After the user enters
their credentials at the Preboot Authentication (PBA) screen, the computer stops at the Windows logon screen and the user
must manually log on to the computer.
Dell Data Protection | Security Tools and Dell Data Protection | Encryption do not support Hybrid Sleep states and SSO
when Preboot Authentication (PBA) is Active. Disable Hybrid Sleep when using Preboot Authentication if your organization
intends to use SSO. [27496, 25785]
● When using a Precision M6800, Single Sign-On will fail if a USB device is currently plugged into the computer. [27595]
●
Added 03/2014 - With Windows 8, after a computer automatically moves from the sleep to hibernate state, when the
computer resumes, Single Sign-On is not functioning properly. [27888]
Advanced Authentication
● The fingerprint reader on Latitude 10, Latitude 5530, and Latitude 5430 for OS logon does not work with Dell Data
Protection | Encryption Enterprise Edition.
Cloud Edition
● Deselecting a folder from "Selective Sync" does not remove the folder. The folder can be manually removed. [25349]
● The Cloud Edition tray icon may disconnect during high processing scenarios. [26115]
● An error may be received while moving a Dropbox folder to another location. Simply dismiss the dialog to continue. [26396]
● If sharing the same Box account, but have two different computer (both with Cloud Edition and different activated users)
and you move the My Box Files folder on one of them, then when you create a new folder on the other computer, it will
create "New Folder" and sync that folder along with the newly created folder. [27081]
BitLocker Manager
● When BitLocker is encrypting, if the PBA is turned on, the error message "createdatabase failed" may be received. To work
around the issue, dismiss the dialog and allow BitLocker encryption to finish. [26540]
● When running on a Latitude E5430 and leaving the TPM in a cleared state and relying on EMAgent to activate and take
ownership, a "GetPhysicalPresenceRequest - PpiAcpiFailure" error message displays. To work around the issue, have the
TPM on and activated in the BIOS and enable the "TPM ACPI Support" check box in the BIOS. [26708]
● Using the GUI to upgrade from 8.0.1 to 8.1 does not function. Upgrading from 8.0.1 to 8.1 from the command line works as
expected. Upgrading from the master installer also works as expected. [27664]
Resolved Technical Advisories v8.0.1
Enterprise Edition for Windows
● The issue of some computers experiencing a blue screen under extremely heavy load is resolved. [27366]
New Features and Functionality v8.0
● Enterprise Edition for Windows now supports Microsoft Windows 8 for software encryption and legacy HCA.
Technical Advisories
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