Install Guide
Table Of Contents
- Dell Endpoint Security Suite Enterprise Advanced Installation Guide v3.0
- Contents
- Introduction
- Requirements
- Registry Settings
- Install Using the Master Installer
- Uninstall the Master Installer
- Install Using the Child Installers
- Uninstall Using the Child Installers
- Data Security Uninstaller
- Commonly Used Scenarios
- Provision a Tenant
- Configure Advanced Threat Prevention Agent Auto Update
- Pre-Installation Configuration for SED UEFI, and BitLocker Manager
- Designate the Dell Server through Registry
- Extract Child Installers
- Configure Key Server
- Use the Administrative Download Utility (CMGAd)
- Configure Encryption on a Server Operating System
- Configure Deferred Activation
- Troubleshooting
- Glossary
UEFI Computers
Troubleshoot Network Connection
● For pre-boot authentication to succeed on a computer with UEFI firmware, the PBA mode must have network connectivity.
By default, computers with UEFI firmware do not have network connectivity until the operating system is loaded, which
occurs after PBA mode. If the computer procedure outlined in Pre-Installation Configuration for UEFI Computers is
successful and is configured properly, the network connection icon displays on the pre-boot authentication screen when
the computer is connected to the network.
● Check the network cable to ensure it is connected to the computer if the network connection icon still does not display
during pre-boot authentication. Restart the computer to restart PBA mode if it was not connected or was loose.
TPM and BitLocker
TPM and BitLocker Error Codes
Constant/Value
Description
TPM_E_ERROR_MASK
0x80280000
This is an error mask to convert TPM hardware errors to
win errors.
TPM_E_AUTHFAIL
0x80280001
Authentication failed.
TPM_E_BADINDEX
0x80280002
The index to a PCR, DIR or other register is incorrect.
TPM_E_BAD_PARAMETER
0x80280003
One or more parameters is bad.
TPM_E_AUDITFAILURE
0x80280004
An operation completed successfully but the auditing of that
operation failed.
TPM_E_CLEAR_DISABLED
0x80280005
The clear disable flag is set and all clear operations now
require physical access.
TPM_E_DEACTIVATED
0x80280006
Activate the TPM.
TPM_E_DISABLED
0x80280007
Enable the TPM.
TPM_E_DISABLED_CMD
0x80280008
The target command has been disabled.
TPM_E_FAIL
0x80280009
The operation failed.
Troubleshooting 131