Users Guide

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Contents

Update Dell ControlVault Drivers and Firmware . . . . 1

Download Latest Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Install Dell ControlVault Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Verify Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Install Dell ControlVault Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Update Dell ControlVault Drivers and Firmware

• Dell ControlVault drivers and firmware that are installed on Dell computers at the factory are outdated and should be

updated by following this procedure, in this order.

• If an error message is received during DDP|EE or DDP|ESS installation prompting you to exit the installer to update

Dell ControlVault drivers, the message may be safely dismissed to continue with the installation of DDP|EE or

DDP|ESS. The Dell ControlVault drivers (and firmware) can be updated after DDP|EE or DDP|ESS installation is

complete.

Summary of content (18 pages)

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Contents Update Dell ControlVault Drivers and Firmware . . . . 1 Download Latest Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Install Dell ControlVault Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Verify Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Install Dell ControlVault Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Download Latest Drivers 1 Go to www.support.dell.com.
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2 Select your computer model.
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3 Select Drivers & Downloads. 4 Select the Operating System of the target computer.
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Expand the Security category. 6 Download and save the Dell ControlVault Drivers.
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7 Download and save the Dell ControlVault Firmware. 8 Copy the drivers and firmware to the target computers, if needed. Install Dell ControlVault Driver 1 Navigate to the folder which you downloaded the driver installation file.
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2 Double-click the Dell ControlVault driver to launch the self-extracting executable file. TIP: Be sure to install the driver first. The filename of the driver at the time of this document creation is ControlVault_Setup_2MYJC_A37_ZPE.exe. 3 Click Continue to begin. 4 Click Ok to unzip the driver files in the default location of C:\Dell\Drivers\. 5 Click Yes to allow the creation of a new folder. 6 Click Ok when the successfully unzipped message displays.
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7 The folder which contains the files should display after extraction. If not, navigate to the folder to which you extracted the files. In this case, the folder is JW22F. 8 Double-click CVHCI64.MSI to launch the driver installer. [this example is CVHCI64.MSI in this example (CVHCI for a 32-bit computer)]. 9 Click Next at the Welcome screen.
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10 Click Next to install the drivers in the default location of C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\. 11 Select the Complete option and click Next.
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12 Click Install to begin the installation of the drivers. 13 Optionally check the box to display the installer log file. Click Finish to exit the wizard.
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Verify Driver Installation • The Device Manager will have a Dell ControlVault device (and other devices) depending on the operating system and hardware configuration. Install Dell ControlVault Firmware 1 Navigate to the folder which you downloaded the firmware installation file. 2 Double-click the Dell ControlVault firmware to launch the self-extracting executable file. 3 Click Continue to begin. 4 Click Ok to unzip the driver files in the default location of C:\Dell\Drivers\.
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5 Click Yes to allow the creation of a new folder. 6 Click Ok when the successfully unzipped message displays.
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7 The folder which contains the files should display after extraction. If not, navigate to the folder to which you extracted the files. Select the firmware folder. 8 Double-click ushupgrade.exe to launch the firmware installer.
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9 Click Start to begin the firmware upgrade. IMPORTANT: You may be asked to enter the admin password if upgrading from an older version of firmware. Enter Broadcom as the password and click Enter if presented with this dialog.
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Several status messages display.
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10 Click Restart to complete the firmware upgrade. The update of the Dell ControlVault drivers and firmware is complete.
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