Users Guide

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Getting help
Contacting Dell
Dell provides several online and telephone-based support and service options. If you do not have an
active internet connection, you can find contact information on your purchase invoice, packing slip, bill,
or Dell product catalog. Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical assistance, or customer-service issues:
1. Go to Dell.com/support.
2. Select your country from the drop-down menu on the bottom right corner of the page.
3. For customized support:
a. Enter your system Service Tag in the Enter your Service Tag field.
b. Click Submit.
The support page that lists the various support categories is displayed.
4. For general support:
a. Select your product category.
b. Select your product segment.
c. Select your product.
The support page that lists the various support categories is displayed.
Documentation matrix
The documentation matrix provides information on documents that you can refer to for setting up and
managing your system.
Table 19. Documentation matrix
To... See the...
Install your system into a rack Rack documentation included with your rack
solution
Set up your system and know the system technical
specifications
Getting Started With Your System that shipped with
your system or see Dell.com/poweredgemanuals
Install the operating system Operating system documentation at Dell.com/
operatingsystemmanuals
Get an overview of the Dell Systems Management
offerings
Dell OpenManage Systems Management Overview
Guide at Dell.com/openmanagemanuals >
OpenManage software
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