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18 Version 2.0.0
Auto Discovery Progress Codes and Corrective Actions
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The following codes are displayed on the Server LCD and in the iDRAC RACLOG
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Status
Description
Corrective action
0
stopped
N/A
1
running
see info
2
suspended
see info
3
complete
N/A
Info
Description
Corrective action
1
Stopped (default)
N/A
2
Started
N/A
3
Auto Discovery disabled
enable discovery
4
Blocked Admin Account Enabled
disable all admin accounts
5
Blocked Active Directory Enabled
disable active directory
6
Blocked IPv6 Enabled
disable IPv6
7
Blocked No IP on NIC
enable the NIC
8
No Provisioning Server Found
check the value of psinfo in the BIOS
9
Blocked Provisioning Server
Unreachable/Invalid address
check the value of psinfo in the BIOS
10
No Service Tag
boot the server. If the problem remains contact tech
support
11
TLS connection failed no service at
IP/port
check the value of psinfo in the BIOS, or vendor option
on DHCP server
12
TLS Connection refused
check the value of psinfo in the BIOS, or vendor option
on DHCP server
13
TLS connection failed (server
authentication)
server certificate is invalid or not signed by the trusted
server CA cert installed on the idrac. Either replace the
provisioning server certificate or upload a new server cert
on the idrac
14
TLS connection failed (client
authentication)
idrac client certificate was not signed by a CA trusted by
the provisioning server. Either add the idrac CA to the
trusted list or generate a new certificate on the iDRAC
15
TLS connection failed other
enable a root account through BIOS to retrieve the
iDRAC tracelog. Contact tech support
16
SOAP failure
The provisioning server does not support the
getCredentials() SOAP call. Verify that the provisioning
server supports auto discovery and the provisioning
server information is set correctly in the DHCP vendor
option, DNS SRV record, or BIOS
17
No credentials returned
Check that the service tag is in the list of known servers
on the provisioning server
18
Failed to create account
make sure that all 16 iDRAC account are not already
used
Figure 9 - Auto Discovery Progress Codes Corective Actions Table
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