EqualLogic FS7500 Controller Hardware Maintenance PS Series Firmware Version 5.
Copyright 2011 Dell, Inc. All rights reserved. Dell is a trademark of Dell, Inc. EqualLogic is a registered trademark. All trademarks and registered trademarks mentioned herein are the property of their respective owners. Information in this document is subject to change without notice. Reproduction in any manner whatsoever without the written permission of Dell is strictly forbidden. June 2011 Part Number: 110-6070 Rev.
Table of Contents Preface ............................................................................................................................................v Audience .......................................................................................................................................................v Organization .................................................................................................................................................
EqualLogic FS7500 Controller Hardware Maintenance Table of Contents Installing the Replacement Controller .................................................................................................3-2 Attaching the Cables ............................................................................................................................3-2 Turning on the Power...........................................................................................................................
Preface This manual describes how to maintain and troubleshoot the customer replaceable components of the EqualLogic FS7500 Controller. With the addition of the EqualLogic FS7500, Dell provides a unified view of both block storage and a highperformance, scalable NAS (Network Attached Storage) service. • Allows you to configure a NAS service and manage it through the EqualLogic Group Manager. • Lets you create multiple NAS file systems in the NAS service.
EqualLogic FS7500 Controller Hardware Maintenance Preface Technical Support and Customer Service Dell’s support service is available to answer your questions about FS Series systems. If you have an Express Service Code, have it ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. Contacting Dell Dell provides several online and telephone-based support and service options.
1 Basic Controller Information This chapter includes information about the location and basic operation of the components in a FS7500 controller. The chapter also contains power on and off operations, and how to return failed components. FS7500 Controller Components Figure 1-1 shows the FS7500 controller components. The only customer replaceable components in the FS7500 are the bezel, the hard drives, and the power supplies.
EqualLogic FS7500 Controller Hardware Maintenance Basic Controller Information Table 1-1: FS7500 Controller Components Number 12 Description Fans (5 or 6) FS7500 Controller Front Panel Figure 1-2 shows the front panel of the FS7500 Controller.
EqualLogic FS7500 Controller Hardware Maintenance Basic Controller Information Figure 1-3: LCD Screen and Control Keys Table 1-3: Control Key Functions Number 1 2 3 4 Description Left button. Moves the cursor backward in one-step increments. Select button. Selects the choice indicated by the cursor. Right button. Moves the cursor forward in one-step increments. Also controls scrolling speed. System ID button. Toggles the service tag display on and off.
EqualLogic FS7500 Controller Hardware Maintenance Basic Controller Information Figure 1-4: Drive Status Indicator LEDs Table 1-4: Drive Status Indicator LEDs Number 1 2 Description Drive activity indicator (green) Drive status indicator (green and amber) Table 1-5shows the different LED behavior patterns of the drive status indicator LED and the corresponding state of the hard drive.
EqualLogic FS7500 Controller Hardware Maintenance Basic Controller Information Figure 1-5: FS7500 Controller Back Panel Table 1-6: FS7500 Controller Back Panel Components Number Component 1 2 3 4 5 6 7 8 9 10 Internal network and SAN network connectors Client network connections USB port (to BPS) System power-on status LED C14 power connector (to BPS) C14 power connector (to AC power source) Power supply status LED IPMI port RS-232 port Video port 1–5
EqualLogic FS7500 Controller Hardware Maintenance Basic Controller Information Network Status LEDs The internal and SAN network connectors have two LEDs that indicate the status of the network connections. Table 1-7: Network Status LEDs Number 1 2 1–6 Component Network on/off LED. Shows steady green when on. Network send/receive LED. Flashes green when network traffic is OK. Flashes amber when a network issue is detected.
2 Installing System Components Safety Recommendations Follow these safety recommendations when installing or reinstalling FS7500 components: • Before you install the EqualLogic FS7500 hardware, read and follow the safety instructions packaged with your system. • Individuals with rack mounting experience should install EqualLogic FS7500 hardware in a rack. • Use care when moving and opening the cartons. Leave the components packaged until you are ready to install them.
EqualLogic FS7500 Controller Hardware Maintenance Installing System Components Required Hardware That Is Not Supplied You must provide additional hardware that is specific to your environment and not included in the shipping box. See Table 2-1. Table 2-1: Required Hardware – Not Supplied Component Description Network cables Connects FS7500 Controller network ports to a network switch. Use Category 5E or Category 6 cables with RJ45 connectors.
EqualLogic FS7500 Controller Hardware Maintenance Installing System Components Figure 2-1: Using an Electrostatic Wrist Strap 2 Fit the band closely around your wrist. 3 Connect the banana plug to ground, or attach the plug to the alligator clip and connect the clip to a grounded device such as an ESD mat or the metal frame of a grounded piece of equipment.
EqualLogic FS7500 Controller Hardware Maintenance Installing System Components Figure 2-2: Removing the Controller Bezel Attaching the Controller Bezel To attach the controller bezel, see Figure 2-3 and follow these steps: 1. Insert the right side of the bezel into the slot on the right side of the controller. (Callout 1) 2. Push the bezel toward the left side and engage the bezel with the left side of the controller chassis. (Callout 2) 3. Use key to lock the bezel.
EqualLogic FS7500 Controller Hardware Maintenance Installing System Components BPS and Power Connections Each FS7500 Controller is connected to a different BPS power module and a different source of power. You can then verify that each controller is operational. Figure 2-4 shows the two controllers and the BPS properly connected.
EqualLogic FS7500 Controller Hardware Maintenance Installing System Components 2. Use a power cable with a C13 connector and a C14 connector to connect the controller’s left power supply to the output receptacle on the same BPS power module to which you connected the USB cable in the previous step (see callout 2 in Figure 2-4). Use the cable strain relief strap on the power supply to secure the power cable to the controller chassis. 3.
EqualLogic FS7500 Controller Hardware Maintenance Installing System Components Figure 2-5: FS7500 Controller Network Interface Ports The network interface ports connect to the following: • eth20 - eth23: Internal network • eth30 - eth33: SAN • eth0 - eth3: Client Network Connection Requirements and Recommendations At a minimum, you can connect all the network ports in an EqualLogic FS7500 to the same physical switch.
EqualLogic FS7500 Controller Hardware Maintenance Installing System Components • Connect the two SAN network ports on each NIC to different switches. • Connect two client network ports on the bottom NIC to one switch, and connect the other two client network ports to a different switch. • The following recommendations apply to the SAN network: • Flow Control enabled on switches and network interfaces • Unicast storm control disabled on switches • Jumbo Frames should be enabled.
EqualLogic FS7500 Controller Hardware Maintenance Installing System Components Figure 2-6: EqualLogic FS7500 Network Configuration – Recommended 2–9
EqualLogic FS7500 Controller Hardware Maintenance Installing System Components Figure 2-7: EqualLogic FS7500 Network Configuration – Minimum Table 2-3: Minimum Network Configuration Component Descriptions Callout 1 2, 3 Description Switch stack (used for both client and internal connections) FS7500 Controllers Connecting SAN and Internal Network Cables For the recommended configuration, see Figure 2-6.
EqualLogic FS7500 Controller Hardware Maintenance Installing System Components Connecting the Client Network Cables For the recommended configuration, see Figure 2-6. For each controller, use four network cables to connect all the ports on the bottom network interface card to the two switches. Distributing the connections across both switches ensures high availability. For the minimum configuration, see Figure 2-7.
EqualLogic FS7500 Controller Hardware Maintenance Installing System Components Figure 2-8: Controller Cable Connections Table 2-4: Controller Cable Connections Number 1 2 3 4 5 Description SAN and internal network connections, including the IPMI cable USB connection to BPS Client network connections Power connection to BPS power module Power connection to power source Routing the Power Cables Through the Strain Relief Straps The strain relief straps are located on the D-shaped handles on the back of th
EqualLogic FS7500 Controller Hardware Maintenance Installing System Components Figure 2-9: Looping the Power Cables Through the Strain Relief Straps Bundling the Network and Power Cables Using the hook-and-loop fasteners provided in the shipping box, bundle the cables together as follows: 1. Use a hook-and-loop fastener to bundle the network cords together and route the bundle toward the left side of the controller back panel. 2.
EqualLogic FS7500 Controller Hardware Maintenance Installing System Components Figure 2-10: Cable Management Brackets Secure the bundled cords to the brackets as follows: 1. Use the hook-and-loop fastener to secure the bundled network cables to the bracket on the rail on your left as you face the back of the controller. 2. Use a hook-and-loop fastener to secure the bundled power cables to the bracket on the rail on your right as you face the back of the controller.
EqualLogic FS7500 Controller Hardware Maintenance Installing System Components Figure 2-11: Bundled Signal and Power Cables Figure 2-12 shows the back panel of the FS7500 controller with the bundled cords secured to the rails. Figure 2-12: Securing the Signal and Power Cable Bundles Steps for Managing Cables Using a Service Loop A service loop is an extra length of cable between the rear of the rack and the controller.
EqualLogic FS7500 Controller Hardware Maintenance Installing System Components • Make sure that the network and power cables are properly connected to the controller back panel.
EqualLogic FS7500 Controller Hardware Maintenance Installing System Components Bundling Network and Power Cables If desired, bundle the network and power cables as described in Bundling the Network and Power Cables on page 2-13. If you bundle the cables, use the hook-and-loop fasteners to secure them together. Note: Securing the network cable and power cable bundles to the rails is optional.
EqualLogic FS7500 Controller Hardware Maintenance 2–18 Installing System Components
3 Maintaining System Components This chapter describes some common maintenance tasks for the FS7500 controller, as well as removal and replacement procedures for customer replaceable components. Note: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by your service and support team. Damage due to servicing that is not authorized is not covered by your warranty.
EqualLogic FS7500 Controller Hardware Maintenance Maintaining System Components Installing the Replacement Controller Install the replacement controller as described in the EqualLogic FS7500 Installation and Setup Guide. Attaching the Cables Establish the BPS, power, and network connections for the controller as described in Chapter 2, Installing System Components. Turning on the Power Turn on power to the controller as described in Turning On Power to a Controller on page 2-17.
EqualLogic FS7500 Controller Hardware Maintenance Maintaining System Components • Warm disk drives to room temperature before installation. For example, let a disk drive sit overnight before installing it in the controller. • Do not remove a disk drive from its carrier. This action will void your warranty and support contract. • Operate the controller with drive blanks in all unused drive bays. This maintains proper system cooling. Minimize the time when the chassis is open.
EqualLogic FS7500 Controller Hardware Maintenance Maintaining System Components Figure 3-1: Removing a Drive Blank Installing a Drive Blank 1. Align the drive blank with the drive bay. 2. Insert the blank into the drive bay and push gently until the release button clicks into place. 3. Reinstall the controller bezel.
EqualLogic FS7500 Controller Hardware Maintenance Maintaining System Components Figure 3-2: Installing a Drive Blank Removing a Hot-Swap Disk Drive 1. Remove the front bezel from the controller. See Uninstalling the Controller from the Rack on page 3-1. 2. Identify the drive you want to remove. You can obtain this information from the event log and from the disk LEDs. 3. Take the drive offline.
EqualLogic FS7500 Controller Hardware Maintenance Maintaining System Components Figure 3-3: Removing a Disk Drive 6. Insert a drive blank in the empty drive bay, or install a replacement disk drive. Note: All empty drive bays must have drive blanks installed. This helps maintain proper system cooling. Installing a Hot-Swap Disk Drive Caution: Before you install a hard drive, make sure that the adjacent drives are fully installed and that their release buttons are locked.
EqualLogic FS7500 Controller Hardware Maintenance Maintaining System Components Figure 3-4: Installing a Disk Drive 5. Close the handle to secure the drive. Removing and Installing a Power Supply The FS7500 controller supports the 502 W Energy Smart power supply modules. Note: The recommended installation for the FS7500 includes two power supplies. The second power supply ensures continued operation and high availability in the event of a power or power supply failure.
EqualLogic FS7500 Controller Hardware Maintenance Maintaining System Components Figure 3-5: Removing the Controller Power Supply Installing a Power Supply Caution: Always replace a power supply with a power supply that has the same output capacity. The maximum output capacity is listed on the power supply label. The FS7500 controller supports the 502 W Energy Smart power supply module. 1.
EqualLogic FS7500 Controller Hardware Maintenance Maintaining System Components 3. Connect the power cord to the power supply and to the power source. 4. Secure the cords using the strain relief straps. 5. Turn on power to the power supply. 6. Allow several seconds for the controller to recognize the new power supply and determine its operational status. The power supply status indicator LED turns green when the power supply is functioning properly.
EqualLogic FS7500 Controller Hardware Maintenance 3–10 Maintaining System Components
4 Troubleshooting The sections in this chapter describe how to obtain information about the FS7500 controller, as well as how to troubleshoot common hardware conditions. For information about setting up the NAS service, see the EqualLogic FS7500 Installation and Setup Guide. For information about how to troubleshoot software issues, see the PS Series Group Administration Manual. See Chapter 5, What to Do Next, for more information about the FS7500 controller.
EqualLogic FS7500 Controller Hardware Maintenance 4–2 Troubleshooting
5 What to Do Next The EqualLogic FS7500 Installation and Setup Guide contains detailed information about the FS7500 controller, including unpacking and racking information and procedures for setting up a NAS service. The PS Series Group Administration manual provides detailed NAS service information. The Group Manager online help describes how to use the Group Manager graphical user interface (GUI) to manage a NAS service.
EqualLogic FS7500 Controller Hardware Maintenance 5–2 What to Do Next
A FS7500 Controller Technical Specifications FS7500 Controller Technical Specifications Table A-1: FS7500 Controller Technical Specifications Component Requirement Weight of controller Operating temperature Storage temperature Operating altitude Operational relative humidity Thermal output (fully-loaded controller) Operational shock Empty: 29.2 pounds or 13.
EqualLogic FS7500 Installation and Setup A–2 FS7500 Controller Technical Specifications
Index B D Back panel 1-4 Bezel reinstalling 2-4 removing 2-3 BPS connections 2-5 D 2-12 Drive status indicators 1-3 C Cable management 2-11 methods 2-11 Cable management brackets 2-13 Cables bundling for a service loop 2-17 managing 2-11 numbers needed 2-7 Cabling client network 2-11 SAN and internal network 2-10 cabling routing the power cords 2-12 Clean shutdown 2-17 Client network 2-6 cabling 2-11 Ethernet ports 2-7 Components 1-1 customer replaceable 1-1 Configuration minimum 2-8 recommended 2-8 Con
EqualLogic FS7500 Controller Hardware Maintenance L R LCD screen 1-2, 4-1 colors 1-3 operational states 1-3 turning on after inactivity 1-3 LED controller 3-9 power supply 2-17 Rails 2-11 cable management brackets 2-13 static 2-11 Rebooting 2-17 Recommended configuration cabling 2-10 diagram 2-9 References installation and setup 5-1 NAS service information 5-1 references BPS 5-1 CLI 5-1 Replacing 3-1 required hardware (not supplied) 2-2 Restarting 2-17 M Minimum configuration cabling 2-10 diagram 2-10
EqualLogic FS7500 Controller Hardware Maintenance T Troubleshooting Controller LEDs 3-9 Turning off power 2-17 Turning on power 2-17 Unicast storm control setting 2-8 USB connections 2-5 USB cables 2-5 U V Ungraceful shutdown 2-17 VLANs 2-8 Index-3
EqualLogic FS7500 Controller Hardware Maintenance Index-4
