Troubleshooting

Technical Support and Customer Service

Dell's support service is available to answer your questions about PS Series SAN arrays. If you

have an Express Service Code, have it ready when you call. The code helps Dell's automated-

support telephone system direct your call more efficiently.

Contacting Dell

Dell provides several online and telephone-based support and service options. Availability

varies by country and product, and some services might not be available in your area.

For customers in the United States, call 1800BuyDell (1800-289-3355)

Dell offers a wide range of specialized services and support options, if you already have a

system you can visit www.support.dell.com

and input your service tag for your regional

technical support team’s contact information.

If you do not have access to an Internet connection, contact Dell at 1800BuyDell

(1800-289-3355)

Use the following procedure to contact Dell for sales, technical support, or customer service

issues:

1. Visit support.dell.com or the Dell support URL specified in information provided with the

Dell product.

2. Select your locale. Use the locale menu or click on the link that specifies your country or

region.

3. Select the required service. Click the "Contact Us" link, or select the Dell support service

from the list of services provided.

4. Choose your preferred method of contacting Dell support, such as e-mail or telephone.

Online Services

You can learn about Dell products and services using the following procedure:

1. Visit www.dell.com (or the URL specified in any Dell product information).

2. Use the locale menu or click on the link that specifies your country or region

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly

forbidden.

Trademarks used in this text:

Dell

, the

DELL

logo and

Dell Equallogic

are trademarks of Dell Inc.;

Microsoft

Windows

Hyper-V

, and

SQL Server

are either trademarks or registered trademarks of Microsoft Corporation in

the United States and/or other countries.

VMware

is a registered trademark or trademark of VMware, Inc. in the